While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, powerful performance, and impressive accuracy, often describing them as innovative and fun for all ages. Many highlight the ease of refilling and the solid, premium feel of the water guns. The customer service and staff are frequently commended for being top-notch, responsive, and helpful in resolving any issues. However, some customers experienced issues with their products, such as water guns stopping working after a few uses or developing faults over time. Despite these occasional problems, reviewers generally found the company's support team to be excellent, often providing prompt replacements or solutions even for items outside of warranty.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality, power,... See more

Quality

People report positive experiences with quality. Many customers praise the unmatched performance and... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the customer service team for being... See more

Service

Consumers find service to be positive. Many reviewers describe the company as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We own two Spyras, and they instantly became the best water guns on our block. Everyone in our neighborhood battles wants to borrow them (not happening 😄). Their shots come out in bursts that are m... See more

Rated 5 out of 5 stars

Kjøpte en vannpistol for 3 år siden til barnas store fornøyelse! Et sinnsykt trykk i skudda å lang levetid på batteri. Dessverre gikk den i stykker nå, men fikk uten problemer en ny på garanti! Anbe... See more

Rated 5 out of 5 stars

I’ve owned a lot of water guns over the years, but the Spyra is in a league of its own. This isn’t your average backyard toy – it’s a futuristic, high-powered beast that delivers perfectly pr... See more

Rated 5 out of 5 stars

Hands down the best water gun we’ve ever had! Always has people asking where we got them and wanting to use them. Powerful and accurate, super fun! Easy to load, easy to charge and use. Customer servi... See more


Company details

  1. Toy manufacturer

Written by the company

SPYRA embodies adventure, innovation and fun. Our products for exciting water battles offer limitless experiences. High-tech & innovation characterize unique, patent-protected products. Quality through authenticity is our commitment. Friendship and boundless fun characterize our vibrant community and close-knit team culture that celebrates the summer spirit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 20% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ABSOLUTELY PATHETIC QUALITY

I have written a review previously about the first two Spyra gun experiences. To repeat: The first Spyra leaked profusely. Spyra refunded my money but I had to push to get the shipping cost refunded. Thought I would give them another chance - the second gun also had defects, the water pump ceased to work in the first few goes and it also leaked excessively. Spyra sent a replacement and guess what? - another faulty gun. The pump stopped working in the first few goes as well. The reset features in all guns didn't work either. Pathetic quality control. Pathetic reliability. Trust Pilot, you should have a '0' rating because based on my experience, this is what Spyra deserves.

10 October 2024
Unprompted review
Spyra GmbH logo

Reply from Spyra GmbH

Thank you for your feedback. We are very sorry to hear about the issues you’ve had with our products. We completely understand your frustration and regret that this was your experience. However, we do stand behind our products and are proud of our customer service. As you noted, we replaced or refunded each faulty product, as is our policy.

While this situation was an unfortunate coincidence, we will continue to improve our quality control to prevent similar cases in the future.

All the best, Leana from your SpyraCrew.

Rated 5 out of 5 stars

Awesome water guns

I have several of their guns and their so much fun and very well built. Also love their customer service. I just got the spyra go and I love how light it is so my little kids can use it

15 September 2024
Unprompted review
Rated 5 out of 5 stars

H2-OMG

Great water guns, the next generation of aqua based warfare is here! Grab a few of these for you and your mates and you will not believe how much fun you can have with water.
Amazing customer service too. I had an issue with one I bought a couple of years ago and a REAL HUMAN was in touch immediately to fix the problem completely and without any hassle.
Thank you Spyra, I will keep an eye out for your next innovation in H2O.

17 August 2024
Unprompted review
Rated 5 out of 5 stars

Great Customer Service and Quality

Spyra water guns are amazing! The technology is next-level, incredible accuracy, power, and top-notch materials. Was really impressed by their customer service—I had an issue with the gun, and they sent a replacement within days. It's rare to find a company that truly stands by their product like Spyra does. 10/10 products and company.

11 August 2024
Unprompted review
Rated 5 out of 5 stars

The ultimate water gun

I've got two SpyraTwo's, four SpryaLX's, and absolutely love them! The kids and I have had some truly epic water fights and the Spyra's blow every other water gun on the market out of the water (literally)! We love theTwo for the fast reload and megashot and love the LX for ease of use and no battery. Yes they're kind of pricey, but are maximum fun for kids and grown ups alike!

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Thee Coolest Water Gun Ever!!

My two children have been having an absolute blast with their water guns ever since they first got them. From the moment they unwrapped those colorful toys, their excitement has been palpable. They’ve come up with all sorts of imaginative games to play with their water guns. One of their favorites is a game where each of them starts with three lives. The objective is to avoid getting hit by water, and every time someone is hit, they lose one of their lives. The game has become a thrilling competition filled with laughter and shrieks as they dart around the yard, trying to outmaneuver each other and avoid getting soaked. It’s amazing to see how their creativity flourishes when they play together, turning a simple activity into hours of fun and bonding.

10 July 2024
Unprompted review
Rated 5 out of 5 stars

When the shipping brought the Spyratwo…

When the shipping brought the Spyratwo to my grandson, he opened it right away and it looked absolutely amazing. It felt nice to hold and it had an electric water pump, no need to pump water into it yourself anymore! I used it to shoot precision at the target and hang water balloons, which I tried to hit with the "maximum power" function. Awesome device.

5 July 2024
Unprompted review
Rated 5 out of 5 stars

UK customer. Fast delivery (2 days) no customs charges

After some of the comments on here I had some questions about warranty and customs charges as a UK customer. Phoned up and got it all answered. Can confirm delivery was 2 days, it was shipped from a warehouse in the UK, no customs charges, warranty is 2 years, guns are really good fun just in time for hopefully some sunshine finally!!!

20 June 2024
Unprompted review
Rated 1 out of 5 stars

Don’t waste ur money

Don’t waste ur money! High priced Walmart quality products. Paid $180 for a water gun that only lasted 2 seasons. The company offers no replacement products nor do they offer to repair or even troubleshoot for you. If ur part of the 1% and can waste money over and over do it, but for the rest of us just pass on their products. Customer service is just preset generic emails that do not help except to waste ur time. My advice is buy cheap water guns from Target/Walmart and save urself the cost and time of dealing with Spyra and their products. I did all the recommended use and storage and the product still broke. Did I think this water gun would last forever, no, but I did expect it to last more than two seasons! Especially for the price tag!

24 May 2024
Unprompted review
Spyra GmbH logo

Reply from Spyra GmbH

Hi Benny, we are sorry that you have had a bad experience with our service. The Spyra Water Blaster have a 1-Year warranty in the US. Our customer service team is working on it to answer all questions and providing troubleshooting tips. Please reach out to us again, we are looking forward to finding a solution for your case.

Rated 5 out of 5 stars

Quality Product and Great Customer Service

We bought two Spyra two water guns and most recently the Spyra three and SypraGO. I'm 50 and this is the water gun I wished I had when I was a kid. These water guns are fun for both adults and kids. Yesterday my son and I were playing together and it was so much fun.

I looked everywhere and I believe these are the best made and most powerful water guns on the market today. These feel really solid in your hands.

Both Spyra two and three are excellent, but my son and I both love the near instant response from the Sypra three that lets you fire rapidly. To me that's a game changer. The best way to describe these water guns is that they are the water gun version of paint ball. That said, the splash from them is both powerful and far and safe.

If you have smaller kids the SypraGO might be easier for them because its very light. Older kids and adults I'd recommend the Spyra three.

The other thing that's so neat about them is just how the Sypra two and three suck up water from the front and then the electronics tell you many shots you have left.

In any case, these water guns don't disappoint. You'll probably be the envy of the neighbourhood once you have them. If you are on the fence, don't hesitate because these are simply the best water guns on the market today.

24 May 2024
Unprompted review
Rated 5 out of 5 stars

This water gun is so much fun

This water gun is so much fun. It looks cool, and I’ve not played with anything like it. I had one issue, and customer support was diligent and helpful in resolving my issue.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

I recommend Spyra water guns!!!

I would like to highly recommend Spyra water guns. I am very pleased with them. The automatic water collection system allows for efficient fun. Very quick change of fueling modes from automatic to manual. The guns are durable and very well made. Very durable plastic. Great fun for the whole family. Very good contact with the Spyra manufacturer, fast shipping and affordable price. I recommend it 100%.

30 April 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased the SpyraGo and…

I recently purchased the SpyraGo and have been thoroughly impressed with its performance. One of the standout features for me is its lightweight design, making it easy to carry around. Charging with water is not only eco-friendly but also incredibly convenient. I was pleasantly surprised by the long-lasting power and the impressive capacity of the tank. Ordering and delivery were seamless, adding to the overall positive experience. Highly recommended for anyone looking for a reliable and efficient water gun.

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Spyra Go water gun delivers endless…

Spyra Go water gun delivers endless fun! My kids love its futuristic design and easy operation. The quick-fill feature ensures non-stop play, while its accuracy adds excitement to water battles. Plus, it's durable and arrived quickly. A definite hit for outdoor fun!

28 March 2024
Unprompted review
Rated 5 out of 5 stars

I had a problem with refilling of the Spyra

I had a problem with refilling of the Spyra so I contacted the helpdesk. I received reply within hours with full description of the solution. And it totally worked!
I am very happy with the speed and insight of the helpdesk. Great service!

8 April 2024
Unprompted review
Rated 5 out of 5 stars

Awesome Water Gun!

Love the Water Gun! It shoots far and looks super cool. It’s really sturdy, so it can take a lot of play, and filling it up is a breeze. Total game-changer for water fights!

30 March 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look