Bike-Quip Reviews 

572
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality of the products, noting that items fit perfectly and perform wonderfully during rides. Consumers also praise the staff for being extremely helpful and providing fantastic support and guidance throughout the entire process. A few other people also felt that the delivery service was exceptionally fast and efficient, ensuring all orders arrived safely in good time. Reviewers consistently appreciate the careful packaging, reasonable pricing, and the overall smooth transactions provided by the business. People looking for reliable accessories find this shop to be an invaluable resource for keeping their bikes on the road.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, describing items as exceptionally well-made, robust,... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the robust and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting outstanding support, helpful... See more

Delivery service

Consumers find delivery service to be remarkably fast and efficient, with many reviewers highlighting... See more

Staff

Customers consistently note positive experiences with staff, frequently praising helpful support and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my first order with Bike-Quip recently, and when the package arrived, there was an item missing. I emailed the company and received a response almost immediately, apologising for the er... See more

Company replied

Rated 5 out of 5 stars

Ordered and installed the Tip Over Bars on my St1300 and it looks incredible. A real quality and professional looking piece of equipment. Shipping was lightning fast and the item arrived (Canada) i... See more

Company replied

Rated 5 out of 5 stars

I’m really pleased with my Bike-Quip flip top screen, it performs better than the much larger touring screen I previously used and looks much nicer too. Steve was great demonstrating my options for a... See more

Company replied

Rated 5 out of 5 stars

The quality of the engineering solutions at Bike-Quip are amazing. Well thought through aids for the Pan European clan. On this occasion I had to disassemble the screen mechanism and send two sm... See more

Company replied


Company details

  1. Motorbike parts shop
  2. also in
  3. Online marketplace

Information provided by various external sources

Visit Bike-Quip for the highest quality Honda Pan European ST1300 & ST1100 Motor Bike Accessories, ST1300 screens, ST1100 screens, Sat Nav mounts, Panels, Reflective Kits, Frame Protection, Bar Risers and more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

572 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(572)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Continuous good service

Good communication, good fast delivery, I have been a customer for many years and will continue to do so.

30 June 2026
Bike-Quip logo

Reply from Bike-Quip

Hi Jim and thanks for the kind review and the 5 stars too.

I know it was just a RAM ball but even the smallest pieces can play a big part in our riding enjoyment and I trust this was the case in this latest purchase.
Rest assured of my best attention at all times.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Prompt Service

I had a problem with the payment page on the web site, so I gave Steve a call and the problem was sorted with a couple of emails.
The Screen that I ordered for my st1300 arrived two days later and was fitted within the hour ( have fitted these before ) it so easy do. The screen I had was the flip top /extra wide. Just like the last one, which had ageing on it so due for replacement.
Thanks go to Steve for the help with the payment page and prompt service.
MIKE

11 July 2026
Unprompted review
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Reply from Bike-Quip

Hi Mike,
many thanks for the public review and also the 5 stars which are very much appreciated. I am pleased we were able to sort out the payment issues and get your screen shipped off same day. You know it will last but just remember to just use water ( no chemicals) and soft cloth for cleaning to make sure. Anything else I can help with, you know where to come!

Thanks again Mike,

Cheers, Ride Safe!

SteveB

Rated 5 out of 5 stars

I bought handlebar riser after seeing…

I bought handlebar riser after seeing on another ST1300, the product was beautifully made and delivered quickly as other parts have been great company

28 June 2026
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Reply from Bike-Quip

Hi Marc,
I am so pleased you like the design and finish of my bar risers and also many thanks for the kind review and 5 stars. As a returning customer you know full well that all my products are of top quality so if there is anything else you need, rest assured it will live up to your expectations.

Thanks again,

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Excellent Honda ST specialist store

Excellent communication, fast shipping and very helpful customer service. The products exceeded my expectations and were well worth the money. Would order again.

1 June 2026
Unprompted review
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Reply from Bike-Quip

Hi Otto, many thanks for your purchase of the screen and the screen mech repair kit and I trust both will give you many many years of great service. Thanks also too for the kind review and of course the 5 stars which are very much appreciated.
Anything else you need, you know where to come!

Thanks again Otto

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Happy little Vegemite

When making enquiries about there product they replied quickly. The product arrived on time. The postage was a bit expensive but that is the UK postal service not the suppliers fault.Over all happy with product and service

27 June 2026
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Reply from Bike-Quip

Hi Lyn/Wesley, many thanks for the 5 star review - much appreciated. I know the postage is an issue but Royal Mail are not allowing letter post for products now so it's small parcel rates only. I am glad you are happy with my products and my service too. Anything else you need, be sure to ask.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Not my first purchase…

Not my first purchase from bike quip and I’m sure it won’t be the last, great customer service and great communication once package has been dispatched. I feel I get the personal service when purchasing from this company. They deserve the 5 stars and more

16 June 2026
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Reply from Bike-Quip

Hi Brian, many thanks for your continued support and custom and for leaving a public review and 5 stars. That Shock Protector will keep all the crud off your shock and the bottom fuel tank too so a great investment which will last years.

Anything else ... you know what to do!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

I ordered a repair kit (including a…

I ordered a repair kit (including a pair of cables and a drive gear and grease) on June 6,2026. Steve shipped them to me the same day I ordered them. I received the package approximately 5-6 days later in the US. which I thought was pretty good. I downloaded the instructions from the website which proved to be very helpful as there would be NO way for me to remove, repair, & re-install the drive mechanism for my windshield without them. It was plenty challenging WITH the instructions and a service repair manual. Upon completing the repair, my windshield functions just like it is designed to. Steve gets kudos from me for shipping the parts the same day they were ordered!

6 June 2026
Unprompted review
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Reply from Bike-Quip

Hello Charles, glad you were able to sort out your defective Screen Mechanism with one of my repair kits. Many thanks for the great detailed review and of course the 5 stars too, it is truly appreciated.
Anything else you might need, be sure and let me know.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

EXCELLENT SERVICE AND QUALITY PARTS

EXCELLENT SERVICE AND QUALITY PARTS.
QUICK TURN AROUND

6 June 2026
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Reply from Bike-Quip

Hello Ian and many thanks for the feedback and 5 stars too. Those crash bars WILL do their job so please, don't feel the need to test them! Others have done that including me!

thanks again Ian,

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Great protectors for the st1300

Great protectors for the st1300
Quick delivery 👍

31 May 2026
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Reply from Bike-Quip

Hi Townsley, many thanks for the review and of course, the 5 Starts too - much appreciated. Those frame protectors will give life long service - never heard of them wearing through!
anything else I can help with, be sure to let me know.
Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Delivered exactly as promised

Delivered exactly as promised. Steve was prompt when replying to my email inquiries. Also I was amazed at how low cost the shipping was from the UK to Vancouver, Canada and it was here in about 7 days

23 May 2026
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Reply from Bike-Quip

Hi Jerry,
many thanks for leaving the review and of course for the 5 stars too. I try n keep my in-tray as empty as possible with mail enquiries and despite the time difference, it works most times. Also, as I have said to others, those crash bars will work so don't feel you have to go and test them!
Anything else I can help with, be sure to let me know.
Thanks for your interest in Bike-Quip and your order too!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Awesome

Awesome! Great comms with the personal touch.👍

18 May 2026
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Reply from Bike-Quip

Hi David, many thanks for the kind word and the 5 stars too. I know those V4 badges are great quality made by a blue chip company right here in the south of England - as are most of my goods. I think you will appreciate the great quality and this is reflected through all my bespoke merchandise so feel free to let me know if there is anything else you fancy!

Thanks again,

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Extra wide Extra tall screen

Very good, communication, quick dispatch and delivery.
Fantastic product, looks great, perfect fit and deflects the wind so much better than the standard Honda screen.

9 May 2026
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Reply from Bike-Quip

Hi Chris, great review which says all it needs to so many thanks. I know the extra protection from wind and rain is the whole idea but the looks are just so well suited to the bike too, as if to add to the already great weather protection the pan affords. Thanks too for the 5 stars, always welcome and hopefully helps others decide on their purchase too! Anything else you need, you know where to come.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Ordering was straight forward and the…

Ordering was straight forward and the parts arrived undamaged. I will order again from Steve without any worries.

26 April 2026
Unprompted review
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Reply from Bike-Quip

Hi Todd, I do hope you do order again but in the meantime, those crashbars WILL do their job so please don't feel the need to try them out ... others have aready done that - including me!!!
Rest assured if you are unfortunate enough to drop the bike, the bars will take all you can throw at them.

Thanks for the 5 stars and the positive review too!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Needed a screen quickly before a big…

Needed a screen quickly before a big tour Steve was more than helpful in making sure it arrived in in good time.
Can't thank him enough and the screen more than met my expectations.

Many thanks

Lee👍

6 May 2026
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Reply from Bike-Quip

Hi Lee, glad I was able to help you at short notice in time for your trip - not sure if you are home yet but I am sure it lived up to expectations in the longer run too. Feel free to come back if there is anything you want to add performance wise but otherwise, thanks again for your custom and for any future purchase you may make. Thanks for the review and the 5 stars too!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Clear insteuctions on what to buy and…

Clear insteuctions on what to buy and how to install it. Next weekend I will have a working screenmech!

Update: I installed the screenmech and it works perfectly fine! Thanks again!

2 May 2026
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Reply from Bike-Quip

Hi Jaap, the screen mech is a huge game changer and a very popular seller. It was well worth the 2 years I spent researching and producing it. I have just take delivery of my second batch of gears and cables, managing to absorp the slight increase in production costs so if any else out there is thinking of the ineveitable upgrade, don't wait too long as this will be the last production run.

I would also like to thank you for leaving this review and for the 5 stars too which are always welcome and much appreciated, I does help other prospective purchasers decide.

Anything else you need ... you know what to do!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Smooth Transaction & Fast Shipping

Easy ordering. Great communication. Fast shipping. Item as described. Very satisfied.

14 May 2026
Bike-Quip logo

Reply from Bike-Quip

Hello Dan,
Thanks for the review, 5 stars and for leaving it in public too, much appreciated and most welcome. I know those crash bars work so there's no need to go and prove it yourself, others have done so already. I know they'll give you years of great service and if there'a anything else takes your fancy, you know what to do!

Thanks again Dan,
Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Bike-Quip 20" Clear Wide Screen

I have recently purchased a Bike-Quip screen for my bike. I purchased the 20" clear wide screen.
So let's start from the beginning, I researched several different screens online. Some of them were very expensive and required import from the USA. Others not so expensive, but receiving varied reviews. At the end I came to the conclusion that the Bike-Quip screen was for me. I contacted Steve via his website for a little advice on sizing options, not expecting a reply until the following day. But to my surprise a email reply arrived very shortly after mine had left. So I can testify to the other reviews on trust pilot, that Steve's communication is great and has been all through the purchasing process.
The screen arrived nicely packaged, with the packaging in good order having transited the courier system.
The screen as you would expect was in first class condition. Steve even emails you with advice on opening the package, just so on the off chance you wanted to return the screen, it can be done without hassle, less the cost of postage.
Swapping the screen out was a simple process, helped by Steve's instructions, just to make sure you've covered all the bases.
Out on the road test for several hours the screen performs its job splendidly. I was apprehensive that on the lowest setting I might not get the benefit of some nice cool air through my visor. I'm 5'10" and with the screen on the lower settings achieved a nice stream of air into my open visor, lovely. The screen also does a lovely job of diverting flies and other bugs away from your helmet . The screen itself was plastered in greenflies, which I'm not concerned about as that is part of its purpose.
Am I happy with my purchase, I definitely am.
On a side note my bike came with Bike-Quip handlebar riser, that is another first class product.

7 May 2026
Unprompted review
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Reply from Bike-Quip

Peter,
Hi and many many thanks for the very informative review and for the 5 star rating too, both very welcome indeed!
I have sold hundreds of these screens over the years and one thing they all have in common is the extra protection from the flip up. If you ride in all weathers that certainly makes a huge difference to comfort and staying dry.
The bar risers too, although not purchase by you, are an excellent quality item which definitely helps with manoeuvring in town and in easing stiffness on the long rides too. I am sure that both products will give you many years of great service and if there is anything else you might fancy, you know where to look! Thanks again Peter.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Very prompt delivery

Very prompt delivery, good quality stuff.

16 April 2026
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Reply from Bike-Quip

Hi John, many thanks for the public review and of course, the 5 stars too, much appreciated.
I do hope you like the fit and finish of the decals and Pan European badges too? Top quality lasts and you are one of hundreds of happy customers who appreciate that.
Thanks again John and anything else I can help with, you know where to come!

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Steve is the most amazing man

Steve is the most amazing man, he helped me through every step of purchasing and eventually sending my parts to him for fitting as I wasn't sure I could do it, I purchased new blocks, cables and gear, they are all so well made and work so much better than stock. He was very patient with me especially as I was taken unwell so I couldn't communicate for a few weeks, top bloke and top products

12 March 2026
Unprompted review
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Reply from Bike-Quip

Hi Al,
Thanks for your kind words.
I am so glad we finally got you sorted! It was great to work with you to solve your screen mechanism issue and despite taking a while for the reasons you go into, we got there in the end. I know the kit will last and so once again, thanks for the great review and of course the 5 stars too.

Cheers, Ride Safe!

Steve B

Rated 5 out of 5 stars

Great products

Great products, prompt delivery.

16 April 2026
Unprompted review
Bike-Quip logo

Reply from Bike-Quip

Hi Klaus,
Many thanks for your custom and for the 5 stars and review. I trust your dash mount and stainless steel bolt kit will give you many years of great service and if there is anything else I can help with be sure to let me know!

Cheers, Ride Safe!

Steve B

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