I placed my first order with Bike-Quip recently, and when the package arrived, there was an item missing. I emailed the company and received a response almost immediately, apologising for the er... See more
Company replied
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Visit Bike-Quip for the highest quality Honda Pan European ST1300 & ST1100 Motor Bike Accessories, ST1300 screens, ST1100 screens, Sat Nav mounts, Panels, Reflective Kits, Frame Protection, Bar Risers and more.
1, Tricketts Lane, BH22 8AT, Ferndown, United Kingdom
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The Windshield repair kit supplied by Steve is of excellent quality. His guidance via email was prompt and to the point. The whole process of repairing the power windshield went very well and I’m 100% confident that the new cable and dogs will last the life of the bike. Money well spent. Thank you, Steve.

Reply from Bike-Quip
Screen has many scratches on it not what I expected for a new screen
I expected the item to arrive in top condition it didn’t (you only get one chance for a first impression ) .I did inspect it but its clearly machine polishing scratches
And not me using a cloth with grit in it . As for fitting it i had no choice as i was on a tour the next day for 2 weeks . I’m not getting into emailing and sending things back and fourth i expect the item to arrive in perfect condition first time .Im disappointed in your tone as you seam to be pushing the blame on my side and not a clear failure on your inspection process before dispatching . I have over 40 years of motorcycling experience and have bought probably over a 1000 parts for motorcycles and this is only the second time i have ever reviewed a faulty part as life is too short . I only reviewed this time as i was expecting a better product as indicated by the ST1300 forum where I asked what is the best screen people are using . I’m not interested in contacting you to solve the issue as i am not keeping the bike
Regards
Dale
Of course your going to be adamant its not your fault
And you clearly dont understand why i had to fit the screen ? I will explain it to you its very unpleasant riding a ST1300 without a screen for 2 weeks so i had no choice .The screen fits perfect so its usable but the quality is very poor due to the machine polishing scratches all over it . I suggest maybe a visit to spec savers may help with quality control ? . You do display the attitude of a one man band company i feel your are quite aggressive in your reply a more professional company would have apologised and tried to make amends . Unfortunately i cannot attach a picture to show the scratches but be rest assured i wont be using your company again and will not be recommending any of you products in future
All the best
Dale

Reply from Bike-Quip
Fast delivery, Good product. (windscreen). The previous one lasted about 20 years. It broke when I managed to tip over my bike.
Easy to place the order and communication and tracking was quick and forthcoming.
Extremely friendly service
Will be ordering again from bike quip
Many thanks Steve
Bikequip is a supplier of bespoke pan European parts, Steve is the most helpful chap ever so obliging , the parts are quality and fit for purpose, the postage is second to none with the care on wrapping and dispatch information , fantastic ! Thanks Steve
Steve of Bike-Quip Sales was quick with answers to questions and shipped the item quickly. I was also able to reach out to Steve personally at one point during the purchase process. It was reassuring to be able to speak with a real person.
International shipping was no problem at all.
Instructions were available from the website and supplementary instructions came with the item.
The kit works perfectly and made from quality materials.
Thanks Steve.
Jack Barrett, Nova Scotia, Canada
2003 Honda ST1300 (PanEuropean)
Had a small Problem on my Order, 1 Email and everything was sorted by Steve. Keep up the good work!
My bike is fitted with numerous items from Bike-Quip - bar risers, drop bars, fairing bolts/screw kit. Buy with confidence that everything is going to fit perfectly and be well finished. Fitting instructions are clear. Personal and helpful advice when needed.

Reply from Bike-Quip
Latest purchase from Steve has been a wider,taller clip screen for my Pan.
As ever, his site is simple and easy to use.
His communication from initial order to delivery is exemplary.
Not my first purchase from BikeQuip, and would strongly recommend company and site to other prospective customers.
The screen itself is of a very good quality, thicker than the original item. Simple and easy to fit.
Now looking forward to the enhanced flow.

Reply from Bike-Quip
I ordered a screen via the website late Tuesday, it was dispatched Wednesday. I received it Thursday to a UK address undamaged and crystal clear
That is as good as it gets.
Kind regards.

Reply from Bike-Quip
Superb product and service. St1300 bar risers. Went to Steve who even fitted them. Great bloke and great product. The bar risers really make the bike more comfy for
My 6’3” frame and long back.

Reply from Bike-Quip
Excellent quality screen I went for the wider and taller version from the original arrived within two days fits perfect very very happy indeed 10/10

Reply from Bike-Quip
Fantastic company and product highly recommended great value for money definitely five stars and I will be a returning customer

Reply from Bike-Quip
Initially my place Brunei Darussalam was not on the shipping list. They quickly amended that within 24 hrs of my email being received. After ordering my ST1300 accessories and paid via PayPal few days later they were shipped. After 5 days the items arrived at my local post-office with a notification for collection. All items received in good condition. Thanks

Reply from Bike-Quip
Excellent product reasonably priced. Easy to order and efficient delivery. A pleasure to use your service and highly recommended.

Reply from Bike-Quip
Steve is excellent! He worked with me to get the items I ordered delivered. Made things right even though the USPS here in the US is terrible! Thanks Steve and I would highly recommend Bike-Quip for all your ST1300 needs!

Reply from Bike-Quip
Great service and great products! I’m and will continue being a returning customer :)

Reply from Bike-Quip
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