stability.ai Reviews 14

The prompt adherence is abysmal. A prompt to turn a model to show side profile creates a a model with no shirt on.
Also you will burn through the credits. There is no feedback to correct the error.

Some time in August, I found myself burning through credits (8 per image) when I was used to being charged 5 credits for 4 images. This was because DreamStudio changed the pricing, including on previously purchased credits. In addition, they are now going to a subscription-only model (you pay whether you use it or not) so I will not be doing anything further with them once I use up my credits.

I’m only interested in Audio. After Suno this is embarrassingly childish output! Three minutes allowed a month and tracks are only 30 seconds long and even if you pay there is a maximum of 90 seconds.

They've charged me money after I've deleted account from there. Bunch of thieves, they've didn't reply for a mail with complaining about it. From what I see here I'm not the only one. Watch out, don't make account there if you don't want to be scammed. I had to

Their so-called “Stable Assistant” fails even basic logic. I asked it to draw a simple cat, it gave me one with six paws. Then I requested a realistic cat sitting on a shoreline with a reflection in the water, it generated a full-blown monster. And the worst part? Every mistake costs money. Even the videos it produces are completely absurd. I should’ve trusted the negative reviews on this site - they were right.

I contacted support over two weeks ago. They just won't respond.

I signed up for their free trial and canceled after one hour because their services didn't meet my needs.
I emailed them to inform them that I canceled and asked if I needed to do anything else. They never replied.
They then billed my credit card for $19.00.

I believe their services are subpar, and they have 0 customer support.

*******
I had to go through my credit card to dispute the $19.00 charge. I just received an email from my credit card:

"We're pleased to let you know that your dispute has been resolved. You'll see the credit in the next two business days - it'll be listed with your account activity on your statement, or by logging into Citi® Online. This credit is permanent."

Image generation works good. But the video is very messed up. I only hope they improve in the nearest future.

Lost the money I paid, No answers from support more than month....
I Paid for "credits" to be able to generate images via API: the service worked fine for a month, then stopped working. I paid again, I see the new credits on my account, but anyway APi call shows me "-0.5" credits on y balance and service doesn't work.

Used the contact form to figure out what's up, send them emails, but never got a reply from the company. I don't recommend making business with them.

Date of experience: November 20 - December 18, 2024

Paid for "credits" to be able to generate images: the service worked fine for a couple days, then stopped working and started to ask for a $9/month subscription.

Used the contact form to ask for either refund or transfer of unused credits to new platform, but never got a reply from the company. I don't recommend doing business with them.

I paid for the Dream Studio image generator service a few times. It does work good, but recently I paid it again and the credits didn`t loaded, I had sent tickets with a screenshot of the payment to customer service but they hasn`t even repplied. I only get an automated message... So, you better don´t lose money as I did.

Siged up for the Plus package, worked fine and is a nice tool... then all of a sudden I can't log in. No response from their support for over two weeks, nothing - but they're happy to take my money. Unprofessional in the extreme.

I've filled out a support ticket on behalf of my client, their contact form, and emailed every single email that I can find for Stability.ai, but they do not respond to any of them. Their password reset tool doesn't work and no one will help a paying customer get back into their account. I haven't experienced such terrible service in years, I'll be blocking the auto payments with my bank since Stability.ai won't help me.

I tried them for one month and then decided to go with a different provider
Those amateurs doesn’t have anything at all at theirs dashboard when I login with my username
No billing section no nothing
But they trying to charge me once a week
I sent them an email to their support email support at stability ai but they don’t want to cancel it and I don’t have a way to do it.
I blocked them on my credit card but I can still see the attempts.
I wouldn’t trust someone who do business like this
I also don’t like the amateur quality of their pictures generator but that’s not the issue here
I will keep posting this kind of reviews every time I will get the notification they tried to charge me.
Recommend you to stay away from them.