Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. #15 of 25 best companies in Audio-visual equipment supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very positive experience

After a very positive experience with the Auva 100 on my main speakers I inquired to Josh about adding stabilizers to my subs. He recommended the Auva 70. I received the product in about 1 week and they immediately further improved the performance of my system. I appreciated Stack’s return policy which allows me to test the products directly on my system. Happily I was fully satisfied.

11 February 2025
Rated 5 out of 5 stars

Calm those vibrations

I purchased the record mat and Serene Stabiliser. They arrived well packaged. They really do make a big difference to the sound immediately. I didn't think that vibrations were spoiling the sound of my system so much
I would recommend trying them. If you are not convinced you can return them.

4 February 2025
Rated 5 out of 5 stars

Orderingproduct…

Ordering process was simple and product arrived in perfect shape on time. I have been using turntable damper for about 2 months and noticed a subtle improvement in detail, imaging and vocal presentation.
I will purchase the Stack Audio turntable mat in the near future.

7 February 2025
Rated 5 out of 5 stars

Excellent product

Excellent product. I was pretty impressed to the improvement of the sound. I'm looking to purchasing other products from you.
Thank you

7 February 2025
Rated 5 out of 5 stars

Fantastic customer service !

Auva 70 + Smoothlan.
Both are amazing. The result with the auva's is almost strange when you think of the effect they have on the sound coming out of your speakers.
Fantastic customer service from Josh. I had a small misunderstanding about the price i paid but Josh fixed it literly within minutes. Fast !
Thank you for the wonderful service.
Marlon Burger

6 February 2025
Rated 5 out of 5 stars

Stack Audio Isolators Are The Best In Class

The sonic improvements I got from the Stack Audio Auva speaker feet and the Auva EQ equipment isolators made a huge positive difference to my listening experience. The enhancements were obvious and immediate. Great value backed by great customer support.

25 November 2024
Rated 5 out of 5 stars

Very helpful and great customer service

Very helpful advice was provided during my first phone call, recommending a set of Auva 70s. Bolt sizes were initially estimated. When it turned out that the thread size was too small for my equipment, a fresh set of bolts was immediately sent to me, and these fitted perfectly.

4 February 2025
Rated 5 out of 5 stars

AUVA 70 Provides Excellent Vibration Isolation

I am using the AUVA 70s to reduce transmission of vibration between Aspen FR10 speakers and a carpeted floor supported by a wooden subfloor. With careful choice of the length of the spikes used, it is possible to install the AUVA 70s so that the spikes pierce through the carpet and into the subfloor. This installation does not totally eliminate vibration, of course, but it is much better controlled. The service and user support provided by Stack Audio is exceptional.

4 February 2025

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