Stack Audio Reviews 249

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their ability to significantly enhance the listening experience, noting improvements in sound quality, clarity, and detail. Many highlight the immediate and palpable difference these products make, often leading to a more engaging and enjoyable musical experience. The customer service also receives high acclaim, with many people describing it as exceptional, responsive, and helpful. Reviewers frequently mention specific staff members for their professionalism and willingness to assist with queries and provide guidance. However, some people were dissatisfied with the initial communication, mentioning a lack of response to inquiries about purchasing products.

What people talk about most

Product

Clients share positive opinions on product quality, with many praising the significant improvements in sound... See more

Quality

People report positive experiences with quality. Customers consistently praise the significant improvement in... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the responsive and helpful... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the customer service as first-class,... See more

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise specific staff... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have now purchased several items from Stack Audio. Purchases are sent without delay and are always superbly packaged. I strongly recommend this business and won’t hesitate to use again. Best if all,... See more

Rated 5 out of 5 stars

Received the Auva 70s today and installed them under the Sonus Faber Liuto floorstanders. I read somewhere that they need to be broken in for about eight hours. I'm curious. The Isoacoustics Gaia 2s... See more

Company replied

Rated 5 out of 5 stars

Having purchased new speakers I contacted Stack Audio and requested new studs to connect my Auva 50s to the base of my new speakers as the thread size was different between manufacturers.They arrived... See more

Rated 5 out of 5 stars

Due to a technical hitch and delays at the post office the AUVA 50’s took a little longer to arrive than expected but my dealings with Dan were first class and he gave exceptional customer service, an... See more


Company details

  1. #15 of 25 best companies in Audio-visual equipment supplier

Written by the company

Stack Audio is a UK-based manufacturer of high-end audio components.


Contact info

4.8

Excellent

TrustScore 5 out of 5

249 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Fast delivery within the EU and good customer service.

Fast delivery within the EU and good customer service. I also received a generous rebate after an item was missing in the original delivery. The missing item arrived at my door only a few days after the original package thanks to the expedient handling of my complaint.

14 January 2025
Rated 5 out of 5 stars

Stacking

First the product is all it is claimed to be, and easy to install (I purchased these for my speakers, my sub-woofer and my two turntables). The sound improvement which is why I purchased these in the first place delivered just what I was looking for -- a way to create a more synergistic resolution of the bottom end from the sub to my two main speakers. I'm in a loft area with wooden floors so the bass was boomy rather than tight which made it seem, rather slow and there was an issue with (Pre-Stack) Sound Stage depth. All this is now corrected. Also the customer service was great.

14 January 2025
Rated 5 out of 5 stars

Absolutely 💯 help and support

Absolutely 💯 help and support. Products are brilliant along with first class post and packaging 📦. I would recommend this company to anyone looking for first class service and products. They are the best around imo exellent and 5 ☆☆☆☆☆ any day of the week.

14 January 2025
Rated 5 out of 5 stars

AUVA Isolation Feet Are Incredibly Effective

I have ordered a number of Stack Audio AUVA isolation devices, and I can whole heartedly recommend them. Josh was very helpful in facilitating my orders and answering my questions too.

Both AUVA100 and EQ are incredibly effective in my system, and I just ordered another set of CSA1 for future use (don’t need them now).

14 January 2025
Rated 5 out of 5 stars

Great customer service

Great customer service. I have purchased AUVA 50´s for my speakers and EQ´s for amp and streamer. All made a big sound improvement. The SmoothLan also is worth the money. Just received the SmoothLAN Regenerator a month ago, and also this is fantastic in my system, it reveals so many more details and makes music more open and organic. And Josh at Stack is always quick to response if a question arises.

21 March 2025
Unprompted review
Rated 2 out of 5 stars

Quite a disappointment

I bought the serene mat after reading the positive reviews. The sound is OK but I didn’t experience the major improvement that was promised. On top of that the spinde hole is off centre. Quite disappointing for a 90 euro mat. Josh offered me to send a replacement mat three weeks ago, didn’t receive anything yet and nor does he respond to emails

26 March 2025
Unprompted review
Rated 5 out of 5 stars

Auva 50s with Neat Iota Alpha speakers on suspended wooden floor.

I phoned Stack Audio to ask when I could expect my delivery of Auva 50s. The delivery was sorted for next day and received on time. I bought the Auva 50s after reading and watching reviews on YouTube. I have a pair of Neat Iota Alpha speakers using them on a suspended wooden floor. I was getting a lot of vibration though the floor with spikes fitted to the speakers. When I fitted the Auva 50s the vibration was drastically reduced and the base became a lot tighter and more musical. The overall sound of the speakers became clearer. I think they are quite expensive, but do make a difference, so I would definitely recommend them.

9 January 2025
Rated 5 out of 5 stars

AUVA 100’s

Excellent company to deal with and they are making some very impressive products for isolation. We are using the AUVA 100’s on our loudspeakers and the EQ’s on some of the electronics. Highly recommended products and they offer a money back guarantee if not satisfied so you can’t go wrong.

14 January 2025
Rated 5 out of 5 stars

Great product

Great product, and shipping was delayed, so Stack reimbursed me for shipping cost. Very cool. Will highly recommend to hifi friends.

14 January 2025
Rated 5 out of 5 stars

Great products and service.

Their products have far exceeded my expectations. I have now equipments isolators and Auvas, as well as a lan isolator. All top.

The service was very good as well. Totally recommended.

7 January 2025

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