Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. Hardware Shop
  2. Appliance shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Garden centre
  6. Paint shop

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,777)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good efficient and friendly service and…

Good efficient and friendly service and keen prices

27 April 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks a million for the great feedback! We’re really glad you found the service friendly and efficient, and that you were happy with the prices too. We appreciate you taking the time to share—hope to see you again soon!

Rated 5 out of 5 stars

Just visited Stakelums

Just visited Stakelums. Everyone I met from the garden centre to the checkout to the stores at the back of the building knows what customer service means. Everyone was helpful and friendly. They pointed out the soft tyre on my trailer and showed me where the airline was to pump it. 10/10 customer service

30 April 2026
Unprompted review
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you so much for the kind words—we really appreciate you taking the time to share your experience. It’s great to hear the team looked after you from start to finish, and we’re especially glad someone was able to help with the trailer tyre!

Rated 5 out of 5 stars

Incredibly quick delivery

Lads, the speed of delivery!? It took them about 15 hours to get the product over to me in Clare!!! Impressive work people, all the best.

28 April 2026
Unprompted review
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks a million for the kind words Patrick! We’re thrilled to hear the delivery reached you so quickly—our team will be delighted with that feedback. Really appreciate your support, and all the best to you too!

Rated 5 out of 5 stars
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with Stakelums Home & Hardware Anna. We appreciate your support.

Rated 5 out of 5 stars

Lovely product

Lovely product, excellent service, ordered Sunday evening, delivered Tuesday

13 April 2026
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Reply from Stakelums Home & Hardware

Thank you Mary, we always try to make sure our customers are looked after. Look forward to having you shop with us again.

Rated 5 out of 5 stars

Got here quick

Got here quick

10 April 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for shopping with us Clara and hope to see you back in the future.

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Cannot fault the service that Stakelums provide. Will use again for sure!

9 April 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for shopping with us Seamus and hope you'll shop with us in the future. Tell your friends!

Rated 4 out of 5 stars

Good service and competitive price

Good service and competitive price

25 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for shopping with us Don. We're delighted you found us competitive on price and so glad you were happy with the service. Hope to see you again!

Rated 5 out of 5 stars

I ordered Farrow and ball paint on line…

I ordered Farrow and ball paint on line ,what a great company to purchase from it came very quickly with great email update from Stakelums and it was 10 per cent cheaper than anywhere else,I will be using Stakelums hardware again and thank you Stakelums for all your help a very happy customer

30 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you Bridget, great to hear, we try to make the process as easy as possible while keeping our customers informed throughout the order/delivery process. We appreciate your support! ... and the 5 star review!

Rated 5 out of 5 stars

Efficient & Professional Service

Stakelums Home & Hardware were very efficient in the process of my online order and swift in the delivery to my home. Thank You!

1 April 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with us online Patrick. We really appreciate your support and look forward to having you shop with us again.

Rated 5 out of 5 stars

Fast delivery.

31 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you for shopping with us Kate. Great to hear you received your order so quickly.

Rated 5 out of 5 stars

Excellent service

Excellent service. Ordered and arrived in great time

16 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks for shopping with us Michael and hope you'll shop with us in the future. Tell your friends!

Rated 5 out of 5 stars

Speed of delivery

26 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you Robert. We pride ourselves on our prompt nationwide delivery service and hope you'll shop with us again.

Rated 5 out of 5 stars

Very happy new customer

I ordered ceiling lighting from the store’s website. Everything that was written about the product is 100% accurate. It looks beautiful. I am very satisfied with the service. Thank you

23 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Great to hear Anna can't wait to have you back. Thanks for supporting Stakelums Home & Hardware.

Rated 5 out of 5 stars

Excellent Service

Quick response, good communication & very well packed...and a surprise gift!

6 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thanks Colm appreciate the feedback and support. Hope you enjoy your new gift!

Rated 5 out of 5 stars

great service

great service
quick delivery
got what i wanted
great company to deal with

5 March 2026
Stakelums Home & Hardware logo

Reply from Stakelums Home & Hardware

Thank you, John Joe, we always try to make sure our customers are looked after. Look forward to having you shop with us again.

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