Stakelums Home & Hardware Reviews 

2,777
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the seamless online shopping process and reliable service. Customers frequently praise the exceptionally fast delivery times and the wonderful staff who consistently provide expert assistance and friendly service. Consumers also deeply appreciate the careful packaging, thoughtful little extras included in parcels, and the overall high quality of products received. However, some customers also noted occasional inconveniences, such as delivery tracking details going astray or parcels being left at the door instead of handed over personally. A few reviewers were additionally disappointed with specific items like holiday trees or found that purchases were excessively wrapped.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Product

Reviewers mention positive feedback about product quality, noting items are sturdy, beautiful, and exactly as... See more

Service

Clients share positive opinions on service, highlighting prompt delivery and great overall value. Consumers... See more

Order

Consumers find order to be positive, highlighting a smooth online experience with easy-to-navigate websites... See more

Staff

People report positive experiences with staff, describing them as helpful, friendly, and knowledgeable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience from start to finish. We ordered on Sunday 26th July and it was delivered to Wicklow on Thursday 30th July. Fabulous customer support from Ailish and the two lads who delivered... See more

Company replied

Rated 5 out of 5 stars

We bought 2 large plain green wreaths for our gates, 2 x 2.7 metre pre lit green garlands and 2 sets of super bright cluster lights in warm white for our front door garlands. Unreal value, everything... See more

Company replied

Rated 5 out of 5 stars

I stumbled upon this company by accident when searching for a specific item online and am so thrilled I did. They truly deserve their raving 5 star reviews across all platforms. From start to finish,... See more

Company replied

Rated 5 out of 5 stars

I have ordered paint from Stakelums Home & Hardware last year and was needing advice and paint again this year. I spoke with Trish in the paint department and she could not be more helpful. I was tr... See more

Company replied


Company details

  1. Hardware Shop
  2. Appliance shop
  3. Decoration and Interior Design Store
  4. Home Furniture Shop
  5. Garden centre
  6. Paint shop

About Stakelums Home & Hardware

Written by the company

Stakelums.ie homepage
Visit Stakelums
Expert Electrical
Furniture & Home
Paint & Décor
Building & DIY
Contact Us

About Stakelums

Stakelums Home & Hardware is the one-stop-shop for all your building, home & garden needs. Established in Borrisoleigh, Co. Tipperary in 1960, the Stakelum family have grown the business into one of the largest independent Home & Hardware stores in Ireland. Our award-winning superstore offers customers the opportunity to browse thousands of quality products from trusted brands.

Our website brings this exceptional in-store experience online; offering a wide selection of categories and products to browse, with the options to Click & Collect or have your order delivered nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,777)

186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order to Delivery is very smooth

The ordering process is very straightforward and next-day delivery is a real Bonus.

4 March 2026
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Reply from Stakelums Home & Hardware

Thank you, John. We pride ourselves on our prompt nationwide delivery service and hope you'll shop with us again soon.

Rated 5 out of 5 stars

Communication of order

Communication of order, ditto dispatch, ditto delivery. The simple things, done as they should be. No drama, no excuses.

3 March 2026
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Reply from Stakelums Home & Hardware

Thank you for shopping with us Patrick and so happy to see you gave us 5-stars. Take care and we look forward to serving you again.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, so well packaged and easy to deal with. 10/10

6 February 2026
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Reply from Stakelums Home & Hardware

Thank you for shopping with us Brid and delighted you were so happy with our service. We look forward to serving you again.

Rated 5 out of 5 stars

Excellent service and fast delivery

Excellent service and fast delivery

19 February 2026
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Reply from Stakelums Home & Hardware

Thanks Martina we do our best! We really appreciate your support and hope you enjoy your order from Stakelums

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Delivery details went astray on email. I rang and got all the information i required, and the customer service agent went above and beyond to check another item was in stock and rrang me back to confirm. Fantastic.

18 February 2026
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Reply from Stakelums Home & Hardware

Thank you for shopping with us and posting about your experience. It's great to get such positive reviews and hope you'll consider shopping with us again.

Rated 4 out of 5 stars

THE WHOLE PROCESS FROM ORDERING ONLINE…

THE WHOLE PROCESS FROM ORDERING ONLINE TO DELIVERY WENT OFF VERY SMOOTHLY AND DELIVERY WAS VERY PROMPT.

4 February 2026
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Reply from Stakelums Home & Hardware

Thank you John. We pride ourselves on our prompt nationwide delivery service and hope you'll shop with us again.

Rated 5 out of 5 stars

Heated throw delivered within 2 days…

Heated throw delivered within 2 days excellent product, very competitive pricing. Delighted to support an Irish company

12 February 2026
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Reply from Stakelums Home & Hardware

Thank you supporting us Sinead, we're an independent family-run business since 1960 with a huge range of departments. We hope you'll browse our site again for great deals in future.

Rated 5 out of 5 stars

Great service!

Although the product I wanted wasn’t on their website, after phoning them it was on the next day and delivered the following day. Great service!

11 February 2026
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Reply from Stakelums Home & Hardware

Thank you Rudi great to hear you liked our service and we hope you'll consider shopping with us again

Rated 5 out of 5 stars

Great prompt service and very polite…

Great prompt service and very polite staff interaction .

11 February 2026
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Reply from Stakelums Home & Hardware

Thank you for shopping with us Sean and delighted you were so happy with our service. We look forward to serving you again.

Rated 5 out of 5 stars

A1 service

A1 service. Prompt and professional. Great company to do business with.

9 February 2026
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Reply from Stakelums Home & Hardware

Thank you for shopping with us Karen and posting about your experience. It's great to get such positive reviews and hope you'll consider shopping with us again.

Rated 5 out of 5 stars

Easy purchase on website

Easy purchase on website. Quick delivery. Everything perfect. Thank you 10/10

9 February 2026
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Reply from Stakelums Home & Hardware

Thank you Monica great to hear you liked our service and we hope you'll consider us in the future when shopping online.

Rated 5 out of 5 stars

Excellent service

Excellent service, really good customer experience with how they dealt with an item out of stock. Would definitely purchase from them again.

4 February 2026
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Reply from Stakelums Home & Hardware

Thank you for shopping at Stakelums Tracey, we're sorry the item you wanted was out of stock but glad we could suggest an alternative. Hope you will shop with us again.

Rated 5 out of 5 stars

Purchased Denby dinner set

Purchased Denby dinner set, items arrived promptly and very well packaged, with no breakages. Happy to order from them in the future.

3 February 2026
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Reply from Stakelums Home & Hardware

Thanks for choosing Stakelums Ruth, we really appreciate your order and hope you enjoy your new Denby dinner set.

Rated 5 out of 5 stars

Great delivery

Great delivery and follow up information after placing order. Also the best value for the item I bought in comparison to other stores. A stress free buy 😁.
Would be great (for the environment) if there was an opportunity to use less plastic in the packaging.
Thank you Stakelums.

21 January 2026
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Reply from Stakelums Home & Hardware

Hi Alice, delighted we could help you find what you were looking for at the right price. Hope you'll come back shopping again with us in the not-too-distant future.

Rated 5 out of 5 stars

Excellent

Excellent prompt service. I would highly recommend Stakelums.

15 January 2026
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Reply from Stakelums Home & Hardware

Thanks for shopping with us Mary and hope you'll shop with us in the future. Tell your friends!

Rated 5 out of 5 stars

Great service

Great service. Fast delivery and good value.

23 January 2026
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Reply from Stakelums Home & Hardware

Thank you Deirdre, we look forward to having you shop with us again. Take care and thanks again for supporting Stakelums Home & Hardware.

Rated 5 out of 5 stars

Professional and respectful

Professional and respectful. The products arrived on time and extremely happy with the service. Highly recommend

19 January 2026
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Reply from Stakelums Home & Hardware

Thanks for shopping with us Kevin. We hope you enjoy your order and look forward to serving you again.

Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery! Will order from this site again

19 January 2026
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Reply from Stakelums Home & Hardware

Thanks for shopping at Stakelums.ie Sara, your support means a lot and we look forward to having you shop with us again.

Rated 5 out of 5 stars

Great service

Great service. Best packing i have ever seen. Would order from you again in a heart beat!

19 January 2026
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Reply from Stakelums Home & Hardware

Thanks for choosing Stakelums Home and Hardware and we really appreciate your lovely comments. We look forward to sending you more in 2026!

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