Stanton Optical - Boise Reviews 

I was not notified when my glasses came in

I love Stanton Optical everyone there is always so nice and helpful! I will never go anywhere else!

Michell was so kind when I purchased my glasses. She was a pleasure to deal with. I would definitely come back! You are awesome Michell!

Kaylee was great, very helpful!

I was given a virtual eye exam. Everything seemed fine. The script I received was for bifocals. I elected to get a pair of distance lenses and a second pair of readers for $79.00. The two sales women were very nice and helpful. The readers needed to be special ordered but they did the other pair onsite. The first pair (for distance) were blurry immediately. However I could read easily with them. I suggested maybe they mixed up the scripts. They told me to wear them for a week and I would get used to them. Nope. They are blurry constantly. I can’t get used to glasses that have the wrong script. Then I got my readers today, a week later. They are worse. The supervisor was the one helping me and she was completely rude. She blamed me for not being able to see with the lenses they gave me and offered a new exam for $29. Are you kidding me? They messed up both scripts and now I need to pay for a new doctor’s appointment. Nope. Give me my money back. I won’t be coming back. They are in the business of sales not helping people see correctly.

Great customer service. Loved that there was a Spanish speaker that helped us out.

Good customer service

Stephanie is the most amazing optical person I've ever worked with I would go back to Stanton optical just because of Stephanie.

It was great.

I will not be returning, the price was more than advertised and on top of all that I paid to have my glasses same day. One pair I didn't get same day, then there was an excuse as to why I couldn't have the extra charge refunded. When I walked in to get my glasses, after I was told 30-45 minutes it still wasn't done. The excuse was that they got busy. There wasn't hardly any customers in there, looked more like the women we just standing around talking so next time I'll just take my business elsewhere.

"Five stars for the Boise Stanton Optical! I came in for an eye exam and walked out with two pairs of glasses. The entire process was incredibly smooth, and the value you get for a full exam plus two pairs of frames is unbeatable. The staff on Milwaukee Street was helpful, friendly, and made sure my new glasses fit perfectly. I highly recommend them if you want fast, affordable, and high-quality eye care!"

They where fast and friendly

Horrible service! Inept employees!

my overall experience was top notch. I left feeling like a million bucks The staff was helpful in correcting the wrong information I received through the customer care center. I highly recommend Stanton's on Fairview and Milwaukee in Boise id. Great Job Guys

I loved the customer service and got the perfect glasses for me I am very happy with my purchase

I came in as a walk-in on Tuesday April 21st and had one of the best customer service experiences I've had in a long time. The woman who helped me — her name started with M — was genuinely patient and helpful the entire visit. I needed two pairs of glasses and she took the time to help me find frames that actually worked for me instead of just pointing me at a rack. I ended up picking a pair of dark powder blue wire frames and a pair of pink frames for computer work, and I'm honestly thrilled with both of them. She didn't rush me, she didn't make me feel like a walk-in was an inconvenience, and she made the whole process easy and comfortable. I've been putting off getting glasses for too long and she's the reason I walked out of there feeling good about it. She deserves to be recognized — she's the kind of person who makes people want to come back.

The technicians are very attentive and professional. They make sure that you walk away happy. Thank you 💓

I was very displeased by my experience at Stanton Optical. I went a few years ago and had a good experience. However going this time I was told that my eyesight was now 20/20 when I came in because I was noticing differences in my vision. I told them I just wanted something for my eyes and astigmatism. I have also had an astigmatism and glasses for years. I asked about glasses and contacts. I was told that giving contacts a go would be a good option. I wasn't shown how to put them in or take them out. I should add I have never used contacts before this. I should have asked more questions but it felt very rushed. I ended up calling in because I didn't notice any difference from the contacts. The manager had me come back in for a reevaluation. On the phone she told me that they don't typically recommend contacts for my prescription and that it wouldn't help with the astigmatism or blue light. They used my prescription from the glasses I brought in. The doctor I saw during this visit was nice.The manager told me that I was I was basically stuck with contacts since that what I ordered the first visit that wasn't beneficial at all. I had to pay more money for the updated contacts but have no desire to even pick them up because I won't wear them. When I went back I all I wanted was a pair of glasses that I could wear at work. I work with numbers and on a computer all day. They said they couldn't credit the cost of the contacts from the first visit even though they were never picked up. I was only able to do contacts if I wanted some of the money to credit. Needless to say the contacts are still at Stanton. I just wanted something to make things clear and help with eye fatigue. I won't be back.

My daughter got her glasses here and broke them 3 days later, and they were really awesome about getting it resolved!

Absolutely fast service , fair prices , person named Mitchell very nice , helpfull !