Stanton Optical - Boise Reviews 

49
TrustScore 4 out of 5

4.1

1405 N Milwaukee St, 83704 Boise, ID, US


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Rated 5 out of 5 stars

"Five stars for the Boise Stanton Optical! I came in for an eye exam and walked out with two pairs of glasses. The entire process was incredibly smooth, and the value you get for a full exam plus two... See more

Company replied

Rated 1 out of 5 stars

I will not be returning, the price was more than advertised and on top of all that I paid to have my glasses same day. One pair I didn't get same day, then there was an excuse as to why I couldn't hav... See more

Company replied

Rated 5 out of 5 stars

I came in as a walk-in on Tuesday April 21st and had one of the best customer service experiences I've had in a long time. The woman who helped me — her name started with M — was genuinely patient and... See more


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Boise

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.1

Great

TrustScore 4 out of 5

49 reviews

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4.1

All reviews

(49)

13,763 reviews in the last 12 months

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Rated 5 out of 5 stars

Glasses look great,employees…

Glasses look great,employees friendly,yet professional. My eye exam was with a present optometrist whom was very thorough. I shall remain a customer the next time I need eye attention....thank you all!

26 March 2026
Rated 4 out of 5 stars

Orders are completed very fast

Great customer service, quick turn around time. They have a deal advertised for way less than your appt + frames + lenses actually come out to. So they lose a star for that. Otherwise I would recommend

23 March 2026
Rated 5 out of 5 stars

Rock star customer service

All the ladies at Stanton are very knowledgeable and helpful when getting an exam and helping to pick out the best look. Big frame selection and alot of fun while visiting g the store

20 March 2026
Rated 1 out of 5 stars

I will not be returning

No doctor in office, or even on a video call to supervise the process made me feel less confident about the prescription results.
I came in for the 2 pairs for $79 but add ons were pushed on me as if it wasn't a choice due to my prescription so i ended up going over budget by $40. My concerns about going over budget were answered with excuses for why the add ons were "necessary". In the end, I felt coerced into paying the extra.
The organization of the store made it hard to pick out the frames within the promo guidelines. A lot of the tags were missing on the frames and they claimed a pair that I picked had a green tag when it was clearly blue, so i wasn't able to get my first choices of frames.
The time estimate on the website is 30 minutes but i ended up being there for 2 hours dealing with all of these issues. Overall, I felt they cared more about making a sale than taking care of my needs and concerns.

5 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Zach. We're sorry to hear about your experience, that the eye exam did not meet your expectations and any confusion regarding our pricing and promotions. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 3 out of 5 stars

Service was fine but I was given an eye…

Service was fine but I was given an eye test without a doctor in the room(kinda weird). That would have been fine but when it’s all said and done I paid name brand prices for what ended up being a pretty cheap pair of frames. I’ve had them for a month and I’m already scared they’re going to break. All in all I needed new glasses and I have them but would not return.

3 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Gregory. We’re glad to hear the service was fine, and sorry to hear that the eye exam and your frames did not meet your expectations. Please know all prescriptions are reviewed and signed by a licensed doctor. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 4 out of 5 stars

Really enjoyed the staff

Really enjoyed the staff. I felt that they were friendly and knowledgeable. I did not love that it took almost 3 weeks for my glasses to be completed.

18 March 2026
Rated 5 out of 5 stars

The staff was amazing

The staff was amazing, patient, and well trained. They had a sudden rush of people, held their cool, and stayed professional and happy the whole time. Would recommend

12 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello! We’re so glad to hear our team made a great impression, staying professional, patient, and positive even during a busy rush. Your recommendation means a lot, and we look forward to welcoming you back!

Rated 4 out of 5 stars

Appointments were easy to schedule

Appointments were easy to schedule. It took almost no time at all. Staff were friendly and helpful. One of my glasses is late coming in, but the other came on time.

20 February 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Sheryl! We’re glad to hear scheduling was easy and that you found our staff friendly and helpful! We apologize for the delay with one of your glasses and appreciate your patience—we’re working to get it to you as soon as possible.

Rated 5 out of 5 stars

The staff was incredibly helpful

The staff was incredibly helpful and kind, they helped me find a great deal on contacts, great customer service and very quick.

10 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Paul! We’re glad to hear our staff provided helpful and kind service! Thank you for sharing your feedback—we’re happy you found a great deal on contacts and had a quick, positive experience.

Rated 1 out of 5 stars

Stanton couldn't fit the lenses in my…

Stanton couldn't fit the lenses in my frames. See picture. Supposed to fill prescription with their lenses and frames. Still waiting for them.

11 February 2026
Unprompted review
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Richard, we’re very sorry for the inconvenience this situation has caused, especially with the additional travel required. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We really appreciate your feedback.

Rated 2 out of 5 stars

Docor needs to have clear eligible handwriting is that a Mucinex you promise you promise you had a little says right there it works great

Doctor was very thorough. He needs to work on hand writing for future reference.

5 March 2026
Stanton Optical - Boise logo

Reply from Stanton Optical - Boise

Hello Koda. Thank you for your feedback! We’re glad to hear the doctor was thorough during your exam and appreciate your suggestion regarding clearer handwriting for future reference. We value your input and will share it with our team.

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