Attentive and patient! Chester was professional during our complete transaction! He was ready to start as soon as I arrived (a few minutes after my appointment) and ready to perform the first par... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Attentive and patient! Chester was professional during our complete transaction! He was ready to start as soon as I arrived (a few minutes after my appointment) and ready to perform the first par... See more
Company replied
Outstanding experience and assistance from Leslie. She was very patient and cheerful as she helped us pick out the exact frames and colors we wanted. We are quite elderly and appreciated that extra... See more
Company replied
Everyone was nice and helpful. The lady who did my exam was very helpful and helped me learn to use my new progressive lenses. I am still having some issues but I am a really bad patient when it comes... See more
Company replied
Bait and switch prices, horrible service, and employees who are completely useless! I will NEVER use Stanton ever again.
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Written by the company
6471 E NW Hwy, #130, 75231, Dallas, TX, United States

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Stanton Optical - Dallas (High Point)

Reply from Stanton Optical - Dallas (High Point)
The staff was very caring and patient. The tech answered all questions that I had and explained the process clearly to me .

Reply from Stanton Optical - Dallas (High Point)
My glasses are great. Theyve got lots of frames, work with most insurances and if they dont work with your insurance theyll still find a way to give you a discount. I dont recommend going on weekends.

Reply from Stanton Optical - Dallas (High Point)
The entire staff is absolutely amazing! Very friendly and very knowledgeable about the product!keep up the great work!

Reply from Stanton Optical - Dallas (High Point)
I went during a busy time on Saturday. The entire staff was professional and caring. Great customer service, promptness and knowledge.
I loved Chester, he was amazing and very attentive doing my visit. Will be returning soon.
Fast, efficient, and smooth process for the eye exam. They even had my prescription lenses in stock, so I got to walk out with both my pairs of glasses on the same day! 10/10
Loved the service and great customer service especially onrofnypit staff. Think her name is Lydia, tall young Hispanic young lady. I have recommended this place to friends and neighbors
a very professional and nice staff member helped us. she was knowledgeable, helpful and fast. She is a valuable assets for this business
Great customer service! Even though they were very busy, they made sure to attend to us—since we didn't have an appointment—and helped us through the entire process.
Bait and switch prices, horrible service, and employees who are completely useless! I will NEVER use Stanton ever again.
It was a great experience, friendly, very helpful. I don’t think I will go to any other than optical, but this one I love it.
Great glasses great service. Will be a customer for life. Told friends about it already.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.