Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... See more
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Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... See more
Company replied
If you wear progressive glasses and need contacts be sure to let the staff know you need progressive contacts. Otherwise they give you a prescription for regular contacts and expect you to buy reader... See more
I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot. From the moment I walked in the staff were so friendly and kind and very w... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
8889 Gateway Blvd W, #1010, 79925, El Paso, TX, United States
- (915) 277-0054
Two Pairs for $79 + Free Eye Exam
3.7
Average
124 reviews
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Progressive Contacts
If you wear progressive glasses and need contacts be sure to let the staff know you need progressive contacts. Otherwise they give you a prescription for regular contacts and expect you to buy readers. I went for glasses and contact exam and it didn't occur to me that they would only give me contact prescription for regular contacts. They are supposed to give you a pair of contacts to try out and mine had to be ordered. A month passes and they had not called me to pick up my contacts. I finally had to call them to see what was taking so long. I was able to pick up my contacts. I waited to wear the contacts for a special event which didnt happen for 2 months. That's when I realized my contacts were not progressive. I called the store to let them know that i needed the prescription for progressive contacts. The person who helped me Joann was very professional and said I had to come in to retest since more than 3 months had passed. I was very happy to hear that I would not be charged for the exam. When I get to my exam the next day they tell me I have to pay for the exam again. If I have to pay again for my exam I'll just go to another company to get that done. I will not be using Stanton in the future.
26 August 2026
Unprompted review
Compared to my initial experience when…
Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and out in roughly 15 minutes
24 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Stanton Optical - El Paso (The Fountains)
Hello Jacob, We’re glad to hear you enjoyed our great team and selection. We truly appreciate your support and look forward to seeing you again!
I had a great experience at Stanton…
I had a great experience at Stanton Optical! The staff was friendly, professional, and welcoming, and they made the whole process easy and stress-free. I really appreciated their helpfulness and attention to detail. I’m very happy with my experience and would definitely recommend Stanton Optical to anyone looking for great service and quality eye care!
12 August 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Kaley, We’re thrilled our friendly, professional team made your experience easy and stress-free. We truly appreciate your kind words and recommendation!
Great service!!
13 August 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Joshua! We’re thrilled to hear you received great service during your visit. We truly appreciate your kind words and thank you for choosing Stanton Optical!
Friendly staff
Friendly staff. Got both glasses I. The estimated time and bother were perfect
11 August 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hi Tyler! We're so glad to hear our team was friendly and that both pairs of your glasses arrived within the expected timeframe. It's even better to know they fit perfectly. We truly appreciate your support and thank you for choosing us!
Reply from Stanton Optical - El Paso (The Fountains)
Hello Alfonso, We’re thrilled you were happy with the customer service, efficiency, and quality of your new glasses. We truly appreciate your support!
Excellent customer service!
7 August 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Lucia, We’re thrilled to hear you received excellent customer service. We truly appreciate your support and look forward to seeing you again!
Great experience i liked how everything…
Great experience i liked how everything was explain to me about my eyes .I was pleased to have a staff that looked like they loved there jobs.
4 August 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hi Benjamin! We're so glad our team took the time to explain everything about your eyes and make sure you felt informed and comfortable throughout your visit. It's great to hear our staff’s passion and care made a positive impression. We truly appreciate your kind words and look forward to seeing you again!
Tony is the man!
Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one priority in the optical shop. There wasn’t a single thing Tony wouldn’t know about, massive knowledge. You cannot get any more attentive and helpful than Tony the man. After running into an emergency and urge to get new glasses I made sure to let Tony know he saved the day.
28 July 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello James! We’re thrilled to hear Tony provided such attentive and knowledgeable service and made you feel truly valued throughout your visit. We appreciate you recognizing his dedication and are glad he was able to help you when you needed it most.
Is there even an optometrist here?
I only saw a tech and never saw an optometrist. I feel like an optometrist is not even in the store as I never saw one there. I was never called to be informed that my items had arrived.
27 July 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Abel. We're sorry to hear that your experience did not meet your expectations, and we apologize that the exam process was not what you anticipated and that you were not notified when your order was ready for pickup. Please know all of our prescriptions are reviewed and signed by a licensed doctor. We've escalated this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Reply from Stanton Optical - El Paso (The Fountains)
Hello Gilbert, Thank you for your kind review! We're glad to hear our team provided a professional and helpful experience. We truly appreciate your support and look forward to assisting you again in the future!
I have been putting off getting an eye…
I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot.
From the moment I walked in the staff were so friendly and kind and very welcoming. Every single person working that day showed me so much kindness and patience! I don’t think I can even put into words how amazing the staff was to me! They went out of their way to make me feel comfortable and made small adjustments to try and accommodate me and it made all the difference. I truly have never been anywhere where the staff seemed to genuinely care about the customers! They were extremely professional as well as caring! Thank you again Stanton Optical at the Fountains! You all are amazing!
21 July 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello. Thank you for sharing such a heartfelt review! We're truly grateful you chose Stanton Optical at The Fountains for your eye care needs. We're thrilled to hear our team made you feel welcomed, comfortable, and cared for from the moment you walked in. Providing a kind, professional, and supportive experience is what we strive for, and we're so glad our team was able to make your visit a positive one. We appreciate your kind words and look forward to serving you again!
Be more courteous and respectful…
Be more courteous and respectful towards customers and stop acting like robots.
21 July 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Hector. We're sorry to hear that your experience did not meet your expectations, and we regret that the service you received did not feel personal or welcoming. This is not the level of service we strive to provide. We’ve escalated your concerns internally so they can be thoroughly reviewed. We appreciate your feedback.
Reply from Stanton Optical - El Paso (The Fountains)
Hi Russell. Thank you for your review! We're so happy to hear that you were pleased with both the service and the quick turnaround on your glasses. Providing quality eyewear with fast, friendly service is what we strive for every day. We appreciate your support and look forward to seeing you again soon! 😊👓
The staff was on point and the glass s…
The staff was on point and the glass s where awesome
2 July 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hi Ricky. Thank you for your review! We're thrilled to hear that our team was on point and that you love your glasses. Providing great service and quality eyewear is what we strive for every day. We appreciate your support and look forward to seeing you again soon! 😊👓
VERY UPSET
Very upset that I was duped by Stanton Optical. I called to make appointments and was told there was a back to school special, wherein, my boys could get free eye exams. I asked if I would be obligated to buy the frames there. Stanton does not take my kiddos insurance. I was told by the representative that I would NOT be obligated to purchase the eyeglasses there as it was to help the community with back to school eye exams. I was told that I could receive the prescription and then buy the eyeglasses anywhere I would like that takes their insurance. Wrong! They received their eye exams and I was told that the representative was wrong and that I would need to pay for eyeglasses out of pocket or the eye exam would no longer be free. This was the only reason I went to Stanton. Money is extremely tight at the moment, as it is for many families in America. ☹️ The person that assisted us explained that it was a miscommunication. I could have just paid for eye exams, but time is of the essence and I believed what I was told by their representative. I walked out of there having paid upwards of $400. 🙄
19 July 2026
Unprompted review
Reply from Stanton Optical - El Paso (The Fountains)
Hello Jess. We're sorry to hear that your experience did not meet your expectations, and we regret that the promotional offer and its requirements were not communicated clearly before your visit, leaving you feeling misled and resulting in unexpected out-of-pocket costs. This is not the level of transparency or communication we strive to provide. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.
Disappointed I had no access to doctor…
Disappointed I had no access to doctor at store and am still waiting for DMV paperwork ! Response time not good
27 June 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Susan, we're sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it must have been to experience delays with your DMV paperwork and to feel you didn’t have access to the doctor when you needed help. This isn’t the level of service and professionalism we aim to provide. We’ve escalated your situation for further review so we can address your concerns. Thank you for sharing your feedback.
Dissatisfied customer
Customer service was horrible no communication. I’ll never use Stanton optical ever again.
27 June 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Pearl, we’re sorry to hear that your visit didn’t meet your expectations. We understand how frustrating it can be when communication falls short, and we regret that your experience left you feeling disappointed. This isn’t the level of service or professionalism we strive to provide. We’ll be escalating this internally to ensure it’s thoroughly reviewed. Thank you so much for your feedback.
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