Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... See more
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Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... See more
Company replied
Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... See more
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I have been putting off getting an eye exam for over a year now and decided to give Stanton Optical at the Fountains a shot. From the moment I walked in the staff were so friendly and kind and very w... See more
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The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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8889 Gateway Blvd W, #1010, 79925, El Paso, TX, United States

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They quickly fixed problem and went out of their way
From the very beginning your staff helped me get an appointment to get my eyes checked and eventually a nice pair of glasses with proper prescription... The waiting time was a little too long but in the end we'll wort it and definitely your prices are outstanding. In this economy you sure helped me a lot. I'm ready to used my prescription once more and get me another pair of glasses for the sun!!!
They had me waiting for a while so i don’t understand what the point of having an appointment is if you’re just gonna sit there waiting before you’re finally called back. Also i feel like for the glasses i got i paid too much; i probably should’ve just got the eye exam and ordered my glasses for way less online. It took a little over a week to get them which also makes me think i might as well have ordered online.
The experience was not the best, we made an apt with someone over the phone who was rude and then went to check in with someone who was rude to my 13 yr old daughter. Then took 3 hours to get through the apt which made it pointless to have an apt. We did finally get the prescription so thats the only plus.
My glasses I waited over 3 weeks for when I got confirmation they were ready ! I even gave them an extra 3 days after that to pick them up and they were not ready when I arrived, waited an hour for them to adjust and after that they put the wrong lenses of prescription in the wrong sides of glass frames ? ...and tint color was also incorrect the manager jasmine is great! Really tried to help me prior before pick up another rep assisted me that day ! ..but it was a waste of time and stressful cause I need my glasses asap !
They got my prescription wrong and after that got my glasses order wrong twice and didn't have a pair that I actually asked for

Reply from Stanton Optical - El Paso (The Fountains)
It was super professional and the process was super easy I just made an appointment and walked in and before you know it I had my glasses the very next day I couldn't think of a better place to get your eyes checked and purchase your glasses or contacts from! Thank you Stanton optical I'm forever grateful!
I was able to explain the problem I was having with my glasses as far as using the bifocal part. I was remeasured and got a new pair. Within a few days I received my new glasses without having to pay for them. They turned out better and I have been able to see better with the ones they replaced.
The readers I ordered fit well without need to adjust the frame. The staff at the store are efficient and knowledgeable.
Jazmine Navarro was exceptional! She answered all my questions and took time to explain all the details, and I didn't feel rushed or pressured to make decisions.
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