I had an amazing time at the doctors office. It was crazy, since there was a free eye exam but the staff handled us with care, even if customers were yelling and getting frustrated about whatever reas... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Compared to my initial experience when I first went there to get glasses this time around it was pleasant and the gentleman who assisted me was friendly and courteous and took way less time. In and ou... See more
Company replied
Tony really shows that he cares very much to look after every single need of the customer. I was never left on my own, was never left to myself, he made sure to make me feel like I was the number one... See more
Company replied
The time of waiting is extremely unacceptable. I have been to several eye exams, at different cities, every year and the time of waiting here was way too much. I would never go back here honestly, and... See more
Company replied
Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
8889 Gateway Blvd W, #1010, 79925, El Paso, TX, United States
- (915) 277-0054
Two Pairs for $79 + Free Eye Exam
3.7
Average
126 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience from the moment I…
Great experience from the moment I walked in until I walked out. The young lady the assisted me was patient with me and put me at ease right away. Since I couldn’t read the questions hence my visit there…she took time and read them to me and I answered verbally. She continued to assist me pick my frames and provided me with advice which I appreciated very much. She even provided me with at least 1 of my glasses to take home. The other pair would be ready in 5 to 10 days. Very happy experience. Just a quick note the young men there were discussing there previous night activity while providing my pre-exam..I don’t think they thought I spoke English so I just listened..lol I myself have 3 sons so I thought it was funny but concern if I was getting the proper attention to my exam…
17 April 2026
No Consideration for customer's valuable time and money.
First of all. They waste all my time in telling me, I could have my lenses replaced to other frames, I brought in. They charge me total price and weeks to receive news and They declined to have lenses replaced. Waste of time. 2ndly..my other frames with transitions had no transitions, after being told they were ready for pick up..had to waste more time. Few more weeks to get the right lenses..more valuable time wasted.. currently no transitions eye wear. No discount, half price off to show any inconvenience they may have caused me..just take my money and waste my time..now that Is what they call "customer service "
15 April 2026
They quickly fixed problem and went out…
They quickly fixed problem and went out of their way
28 March 2026
Great service
27 March 2026
Help when I didn't have time…
From the very beginning your staff helped me get an appointment to get my eyes checked and eventually a nice pair of glasses with proper prescription... The waiting time was a little too long but in the end we'll wort it and definitely your prices are outstanding. In this economy you sure helped me a lot. I'm ready to used my prescription once more and get me another pair of glasses for the sun!!!
27 March 2026
Untimely and lowkey expensive
They had me waiting for a while so i don’t understand what the point of having an appointment is if you’re just gonna sit there waiting before you’re finally called back. Also i feel like for the glasses i got i paid too much; i probably should’ve just got the eye exam and ordered my glasses for way less online. It took a little over a week to get them which also makes me think i might as well have ordered online.
27 March 2026
Helped me get my glasses very easily.
20 March 2026
The experience was not the best
The experience was not the best, we made an apt with someone over the phone who was rude and then went to check in with someone who was rude to my 13 yr old daughter. Then took 3 hours to get through the apt which made it pointless to have an apt. We did finally get the prescription so thats the only plus.
4 April 2026
Wrong prescription ! 6 week wait
My glasses I waited over 3 weeks for when I got confirmation they were ready ! I even gave them an extra 3 days after that to pick them up and they were not ready when I arrived, waited an hour for them to adjust and after that they put the wrong lenses of prescription in the wrong sides of glass frames ? ...and tint color was also incorrect the manager jasmine is great! Really tried to help me prior before pick up another rep assisted me that day ! ..but it was a waste of time and stressful cause I need my glasses asap !
4 April 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They got my prescription wrong and…
They got my prescription wrong and after that got my glasses order wrong twice and didn't have a pair that I actually asked for
16 March 2026
Reply from Stanton Optical - El Paso (The Fountains)
Hello Destiny. We’re very sorry to hear about your experience and sincerely apologize for the errors with your prescription and repeated issues with your order. Your feedback is appreciated as we continue working to improve accuracy and the overall experience we provide. We’ve escalated this situation for further review so we can address your concerns.
Getting your eyes checked is super important!
It was super professional and the process was super easy I just made an appointment and walked in and before you know it I had my glasses the very next day I couldn't think of a better place to get your eyes checked and purchase your glasses or contacts from! Thank you Stanton optical I'm forever grateful!
26 March 2026
lab lady was weird looking
23 February 2026
I was able to explain the problem I was…
I was able to explain the problem I was having with my glasses as far as using the bifocal part. I was remeasured and got a new pair. Within a few days I received my new glasses without having to pay for them. They turned out better and I have been able to see better with the ones they replaced.
30 March 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.