The staff could be a little more friendlier at the time of pickup. Especially after spending several hundred dollars at this store. I felt like I was an afterthought when picking up my glasses.
Company replied
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The staff could be a little more friendlier at the time of pickup. Especially after spending several hundred dollars at this store. I felt like I was an afterthought when picking up my glasses.
Company replied
Couldn't be happier. Stanton made the process easy and reliable. The galsses are are great value. I was able to get 2 pair for less then it would have cost for one pair anywhere else that I checked.... See more
Company replied
Very courteous and professional staff. The optician who assisted me with my new prescription, measuring and communicating clearly all the steps we would be taking was very much appreciated. I wish... See more
Company replied
All in, the experience was pretty smooth. Quick eye exam, people were nice and attentive. Only thing that we a little disappointing was the limited high-end frames. But for affordable glasses and a g... See more
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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1139 Woodruff Rd, Suite A, 29607, Greenville, SC, United States

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Everything was great except the wait for the employee to enter data on the computer, especially for insurance.Y’all need some new, more efficient software!

Reply from Stanton Optical - Greenville
The only reason you got 2 stars instead of one is that the exam was great. The receptionist, the tele-exam, was all on-point. There's also, in that same extra star, polite staff in doctors office and sales floor. Aside from that? 1-star quality in everything. My glasses are back for the second time for a re-do. I spent almost $1100 on 3 pair. I finally walked home with one pair yesterday.
First pairs - all 3 not measured right. Progressive was in the wrong place. The sunglasses said the lense was gradient, but it definitely was not. Sent all 3 back.
Came back for 2nd time, both seemed great but the sunglasses hadn't made it back. Fine. I at least had 2 pair until he went to adjust the glasses then he brought them back, I noticed a smear and he went to clean them and came back and stated that the coating must have not set correctly when they were heated and they were damaged.
They were a scratched mess. If that would have happened to me, a customer, while cleaning, I would have been sunk.
I'm waiting for my sunglasses to come back along with the damaged lenses being replaced.
How many trips have I made to the store?
Too many.
The glasses I brought home? They seem okay. Just not my style like I thought. That one is on me, I guess.

Reply from Stanton Optical - Greenville
The people that helped we're fantastic from the eye exam to getting my new lenses installed in my frames.

Reply from Stanton Optical - Greenville
My experience with Stanton Optical, especially with Isabell, was beyond my expectations. She helped me throughout the entire process and even assisted with the issues I experienced after my visit. The way she handled my concerns and made sure my needs were taken care of was truly impressive. I really appreciate her professionalism, patience, and willingness to go the extra mile to help.

Reply from Stanton Optical - Greenville
Dirty! Felt grungy and grimey in the store; all glasses were in need of cleaning. Service was subpar. Probably would not go again. They try to upcharge you for every little thing. That 2/$79 deal that attracted me in ended up being hundreds more. And had to wait nearly 3 weeks to receive everything but was told different via phone. My glasses were even crooked and the guy adjusted them making them even worse

Reply from Stanton Optical - Greenville
Starting with the most unsatisfactory eye exam. It was so bad I went to a different facility. The prescription from Stanton wasn't even close. I brought the new prescription to Stanton. This was the only bright spot in this process. Glasses took 12 days to arrive. The agent who fitted my new glasses did a horrible job. They are still not fitting right.

Reply from Stanton Optical - Greenville
Will never go back here. Insanely long wait times for no reason. Doctor looks like he needs a break from life. Sales lady switches up when she realizes she can’t get one over on me trying to charge me $500 for 2 pairs of glasses without even asking my budget and when told my budget is unwilling to be as helpful as she once was. I told them to ship my glasses and they said 3-5 days. A week later I had to call to find out they showed up to the store and I was supposed to get them the next day or the following. Now I won’t get them untik next week. Worst experience will never be back here.

Reply from Stanton Optical - Greenville
Very courteous and professional staff. The optician who assisted me with my new prescription, measuring and communicating clearly all the steps we would be taking was very much appreciated. I wish I captured her name...as she also assisted me once my glasses were ready. Great Job@

Reply from Stanton Optical - Greenville
The last time I went there I had to see a doctor on a TV screen remotely which I was not very happy with and needless to say since I went there a year and a half ago this time I saw a regular ophthalmologist and he was excellent and that is how I found out I had very terrible cataracts for my age and I'm just glad to know why I have not been able to see anything ! thank you Stanton Optical

Reply from Stanton Optical - Greenville
My experience was awesome. I had a complete eye exam. The assistant who helped me with my insurance got me the best deal. And the staff for doctor was great. Thank you

Reply from Stanton Optical - Greenville
The associate name Asia, very nice and pleasant. She really helped me with picking out glasses. And had a very good idea what I was looking for. Thank you Asia thank you stanton.

Reply from Stanton Optical - Greenville
My Ray Ban lenses is not my prescription I can't see mid-range

Reply from Stanton Optical - Greenville
Quality service and quality glasses at a great price

Reply from Stanton Optical - Greenville
Asia, Tatiana, Isabel, Kavon, and Sarah. Are. Everything. I cannot express the gratitude enough for these patient and wonderful people at Stanton Optical at the Woodruff Rd location! Trial and error on contacts, glasses, adjustments, etc. They were dedicated and determined to get the right fit for me! Thank you guys!
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