Stanton Optical - Hickory Reviews 68

TrustScore 4 out of 5

4.2

2115 US Hwy 70 SE, 28602 Hickory, NC, US


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See what reviewers are saying

Rated 5 out of 5 stars

Everyone was super nice and helpful except for one lady who checked me in and got my insurance, it’s not that she wasn’t nice but she seemed irritated by me and I wasn’t sure why, maybe she was just h... See more

Rated 1 out of 5 stars

Worst service ever! 2 visits countless calls and still don’t have contact or even a prescription o can see out of. They filed the visit on my insurance so now I’m screwed for a year unless I pay out o... See more

Rated 5 out of 5 stars

From walking in the door. Staff was friendly, helpful and professional. Lori, is the young lady that worked with me. She was wonderful. Prices were great. My glasses came in earlier that expec... See more

Rated 5 out of 5 stars

The lady that helped us was fantastic, she assisted from start to finish. Very knowledgeable as well!


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 2115 US Hwy 70 SE, 28602, Hickory, NC, United States

  • 8282224752
Promotion box for Stanton Optical - Hickory

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

68 reviews

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Rated 4 out of 5 stars

New Glasses

After we retired we moved to Hickory NC and it was time for me
get an eye exam and new glasses.
On March 12th 20026 stop by Stanton optical to get more information and cost for a good glasses plus exam.
Walked in the door and was greeted by nice lady Lynn, Explain her what I was looking for, she presented all the options Stanton Optical offers.
Lynn helped with choosing designer frames and lenses. She was very professional and pleasant to talk to .
Choose the best lenses and frame to make sure that I have a good vision.
My appointment was March 14th /2026, when I arrived I was waiting approximately 15-20 minutes, then it was my turn to check my eyes.
Nice lady explained the procedure at each station then took me to a room with a virtual person on the screen.
It was new for me, I always had people checking my eyes, so it was a little distracting for me, it took a couple minutes to get used to it.
All went well , however it was missing a human touch with the virtual exam but that is my personal preference.
My glasses were delivered on March 22/2026 way before estimated time.
When I arrived to pick up my glasses, a nice lady found my order, and brought my glasses in a really cheap case.
To my surprise, no one asked or checked if the glasses fit or perhaps needed some adjustment.
Overall experience was positive, it would be nice to have more elegant frames to choose, but understand that the market dictates what is on demand.

23 March 2026
Rated 3 out of 5 stars

I didn't care to much for eye exam…

I didn't care to much for eye exam because I feel like my eyes aren't adjusting well to theses glasses. Also, glasses are expensive if you have insurance

20 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Diann. We’re sorry to hear that your glasses are not feeling comfortable and that the exam did not meet your expectations. Our goal is to make eye care as accessible as possible, and we’re continuously working to provide clearer information around pricing and coverage. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 4 out of 5 stars

Best exception of one thing

The only thing I was disappointed on was punctuality. I was in the waiting room for a long time before I was seen.

All staff was friendly, helpful, and seemed to know what they were talking about. Lots of glasses options to choose from as well.

2 March 2026
Rated 1 out of 5 stars

For some reason my glasses had very…

For some reason my glasses had very little distance vision when they came in. I had to pick out a different frame and have that frame sent out for lenses. Very frustrating because after spending all that time picking out glasses, they suggested I pick a different frame- after the origins pair came in incorrectly.

19 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Kathryn, we’re sorry to hear about the issues you encountered with your glasses. We understand how frustrating it must have been to go through the process of selecting your frames, only to have to choose a different pair after the lenses did not meet your expectations. Thank you for bringing this to our attention. We'll be escalating this internally to ensure it's thoroughly reviewed. We really appreciate your feedback.

Rated 3 out of 5 stars

Wife told me to go here

Wife told me to go here. Wait times were long. Ended being way more expensive than I feel as though we're fair. The frames we're all brands I've never heard of despite being name brand prices. Sales person was very upsale heavy. Everyone was kind and professional. Just the business model gave me the ick and feels like Iike a scam. Also smells great cuz its next to a bbq place lol for that I give 3 stars

13 March 2026
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Reply from Stanton Optical - Hickory

Hello John. We apologize that your experience with pricing, wait times, and selection did not meet your expectations. We appreciate your kind words about our staff and will use your comments to continue improving our services. We'll be escalating this internally to ensure it's thoroughly reviewed.

Rated 5 out of 5 stars

Everyone at the Hickory office was…

Everyone at the Hickory office was fantastic! They were very informative. I'll be back.

6 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Marcus! We’re thrilled to hear that everyone at our Hickory office provided fantastic and informative service. We look forward to seeing you again!

Rated 5 out of 5 stars

The people who work there are extremely…

The people who work there are extremely nice, "down to earth" . The service was great! They use the most updated modern technology for exams. They have unlimited resources of glasses and contacts. Their prices are unbeatable!!!!

8 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Tracy! We’re thrilled you found our team friendly and down-to-earth, enjoyed our service, and appreciated our modern technology and wide selection of glasses and contacts. We’re also glad you found our prices unbeatable and truly appreciate your kind words!

Rated 5 out of 5 stars

A random stop and well worth it!

I had randomly decided to go get glasses (I had been needed them for quite a while now) when I saw an ad for Stanton. I figured I’d give them a try. They were great! They seemed to be a bit understaffed and busy busy busy but they made to sure to greet everyone that walked in. Lynn helped me thru the whole process (needed help it had been 20+ years since I had glasses last) and she was phenomenal!
I came back about a week later to pick up my new glasses and was helped by Anthony. He made sure my glasses fit just right and they sent me on my way. Would highly recommend going there.
OH! The optometrist (don’t remember his name) was amazing as well. Very funny and down to earth kinda guy!
GREAT JOB EVERYONE!!

6 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Tyler! We’re thrilled Lynn, Anthony, and our optometrist were able to make your visits smooth, enjoyable, and even a little fun. We really appreciate your kind words and recommendation, and we’ll be sure to pass along your compliments to the team—they’ll be so happy to hear it!

Rated 5 out of 5 stars

Went to pick up glasses and contacts…

Went to pick up glasses and contacts was rushed and no fitting.. was busy and only one person working

5 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Rita! We’re sorry to hear your pickup experience felt rushed and that there was limited staff available. We appreciate your comments and will use them to improve our service during busy times.

Rated 2 out of 5 stars

Was not charged the price that I was…

Was not charged the price that I was told when I called and made the appointment.

5 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Rachel. We're sorry to hear about your experience and any confusion regarding our pricing. Please know that pricing can vary depending on your prescription, and product selection. We’re continuously working to provide clearer information around pricing and we hope to have the opportunity to better serve you in the future. Don’t hesitate to reach out to our support team at 877-518-5788 we’ll be glad to answer any questions you may have

Rated 5 out of 5 stars

Above and Beyond

The optometrist and supporting staff was above and beyond my expectations. They treated each person that walked through the door with kindness, knowledge and attention. I do believe I found my permanent eye care place!

2 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Ebony, Thank you for your wonderful feedback! We’re thrilled to hear our team exceeded your expectations and made you feel well cared for. We’re honored to be your go-to eye care place!

Rated 1 out of 5 stars

It was terrible

It was terrible , I was waited for almost 4 hours , the try to sold me a expensive glasses even when I asked about the promotion that it said there 2 pair of glasses for 79 dollars with the examen incluid , then they sent me a message that the lgssses are ready and when I went they are not ready yet and the prescription wasn’t how the made my glasses and aferre a week o didn’t get my glasses yet , it was a disaster if somebody ask for you guys I never recommend you

1 March 2026
Stanton Optical - Hickory logo

Reply from Stanton Optical - Hickory

Hello Gislenne. We're sorry to hear about your experience, the long wait time and any confusion regarding our pricing and promotions. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We are always looking for ways to improve and better serve our community, and we hope to have the opportunity to better serve you in the future. We appreciate your feedback.

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