Stanton Optical - Knoxville (South) Reviews 

87
TrustScore 4.5 out of 5

4.6

4501 Chapman Hwy, 37920 Knoxville, TN, US


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Rated 5 out of 5 stars

Great place for eyecare. Used to go "down the street" to another eyecare, they were super expensive, even after insurance. Stanton is honest and up front, great eye care specialists and an enormous... See more

Company replied

Rated 2 out of 5 stars

No matter which Stanton Optical I go in, it feels like it's being run by teenagers. I'm sorry, but there is no sense of ownership. Staff are not very inspired or creative about solutions. It's like... See more

Company replied

Rated 5 out of 5 stars

Staff seemed knowledgeable and were very personable and professional. Didn't have my prescription in house so had to be ordered but came in much faster than I expected. Great job overall.

Company replied

Rated 5 out of 5 stars

Every staff member went above and beyond seeing to my comfort, care and needs. I wish more health/medical establishments would be inclined to do likewise!

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

Promotion box for Stanton Optical - Knoxville (South)

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

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4.6

All reviews

(87)

17,113 reviews in the last 12 months

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Rated 1 out of 5 stars

Clown Show

I found this company to be completely unacceptable. From there bait and switch tactics to their unrealistic expectations down to their just flat-out lying to me about how things work at that company I was told my glasses would be in in a week it took almost to. I was told by the man that runs the store that he was going to do everything he could in his power to get me my glasses once they came in because I was in a unique situation I was in a market that I didn't live I was in for business and my time was very limited and he said he would work with me on that until he didn't. There was one person at that company in that store that I found helpful I found everyone else that worked at that store to be completely unreasonable incompetent and shouldn't probably be in that industry. I've used Stanton optical before and had a fairly decent experience but at this point I will never ever do business with this company again

24 February 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hi Michael, we’re very sorry to hear that your visit didn’t meet your expectations, especially considering the time constraints you faced while traveling for business. Thank you for bringing this to our attention. We’ll be escalating this internally to make sure it’s thoroughly reviewed. We really appreciate your feedback.

Rated 5 out of 5 stars

The service was great

The service was great. They were polite, courteous, attentive, fast and very affordable.

4 March 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello John! We’re thrilled you found our service polite, attentive, fast, and affordable. We truly appreciate your feedback!

Rated 5 out of 5 stars
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello Misti! We’re thrilled to hear that Will and Jeffrey consistently make you feel welcomed and cared for. We’ll be sure to share your kind words with them—they’ll be so happy to hear it!

Rated 5 out of 5 stars

What a greeeaaaat experience

What a greeeaaaat experience. Went for a particular reason and got exactly what I needed and in a very timely manner. Staff is wonderful at the Chapman hwy location in lnoxville TN. They made me feel at home and very friendly. I highly recommend using Stanton optical to everyone.. thank you Stanton optical for everything..

1 March 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Jennifer, Thank you for your fantastic feedback! We’re thrilled our Chapman Hwy team in Knoxville made you feel at home and helped you get exactly what you needed. We truly appreciate your recommendation!

Rated 5 out of 5 stars

They are friendly and great and…

They are friendly and great and affordable recommend highly

1 March 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello Monica! We’re thrilled you found our team friendly, helpful, and affordable. We truly appreciate your recommendation and look forward to seeing you again!

Rated 5 out of 5 stars

I made a appointment for 2 pairs of…

I made a appointment for 2 pairs of eyes glasses for $79 dollars I received one pair the next morning the other pair in less than one week that pretty good the glasses I received was as good as the one that I had broke and paid lots more than $79 yes I do business with them again

28 February 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello Tony, Thank you for sharing your experience! We're so glad to hear you were impressed with the speed and quality of your glasses, especially at such a great price. It's wonderful to know you'd do business with us again. We truly appreciate your trust and look forward to serving you in the future!

Rated 5 out of 5 stars

The employees were very friendly and…

The employees were very friendly and knowledgeable of the whole process. The price for the two pair of glasses was very reasonable.

20 February 2026
Stanton Optical - Knoxville (South) logo

Reply from Stanton Optical - Knoxville (South)

Hello James, Thank you for your kind words! We’re happy our team could provide helpful service and that you found great value in your glasses.

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