Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... See more
Company replied
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Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... See more
Company replied
The person helping me was wonderful and very patient, I believe her name was Veronica. She was very kind and it made the experience a lot more comfortable.
Company replied
They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have the... See more
Company replied
The staff was amazing. Very knowledgeable and asked a lot of questions to make sure I got exactly what I wanted. Veronica was very patient and explained all the options clearly. Highly recommend them.... See more
Company replied
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
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38 Rossanley Dr, 97501, Medford, OR, United States

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The person helping me was wonderful and very patient, I believe her name was Veronica. She was very kind and it made the experience a lot more comfortable.

Reply from Stanton Optical - Medford
The (i think) manager there is soooooo nice and sweet! She is the best!

Reply from Stanton Optical - Medford
Very welcoming and helpful as a first time customer! Would come again!

Reply from Stanton Optical - Medford
The staff was amazing. Very knowledgeable and asked a lot of questions to make sure I got exactly what I wanted. Veronica was very patient and explained all the options clearly. Highly recommend them. I’m really happy with my glasses and they have a huge selection of frames.

Reply from Stanton Optical - Medford
Everyone was incredibly kind and supportive. A friendly environment where you get what you need at a good price.

Reply from Stanton Optical - Medford
Great customer service and very easy to make an appointment. Everyone was very helpful and welcoming.It was a fast process but didn't feel rushed. I would definitely recommend this place.

Reply from Stanton Optical - Medford
Fast and easy orders placed. Glasses arrived sooner than expected! Staff is knowledgeable and patient

Reply from Stanton Optical - Medford
Everyone has been very friendly, informative and helpful.

Reply from Stanton Optical - Medford
Walked in. Got an appointment. Exam very professional. Maybe took half an hour. Glasses were ready when they said they would be. Picked them up and the glasses were perfect!

Reply from Stanton Optical - Medford

Reply from Stanton Optical - Medford
Your associates, from when we walked in, very friendly and attentive to our needs, large selection of frames and the associates very helpful.

Reply from Stanton Optical - Medford
I want to say that this store is fabulous. I started coming here a few years back and I did not like the management and some of the staff.
But the current staff is amazing. Ry picked out five frames for me and I loved all of them. It was a hard choice but I bought two. She also recommended the blended by/trifocals and I thought it would be hard to get used to, but I love my glasses now.
Veronica is a huge asset to the Medford store. She's always pleasant always dressed to the nines a pleasant, lovely woman who get stuff done. As long as the staff is as pleasant as this current staff, I will come back every eyeglasses visit. I even brought my mom & daughter and they purchases there too. Veronica is a definite keeper, a huge asset to Stanton.

Reply from Stanton Optical - Medford

Reply from Stanton Optical - Medford
Staff was helpful and patient the whole time. Especially since I was trying contacts for the first time.

Reply from Stanton Optical - Medford
Veronica had excellent customer service both of the times I was in there. She was patient, professional and handled the abrupt amount of walk-ins like a champ... It was a busy Saturday afternoon and all of the staff really did their best to keep on schedule and serve all of the unexpected patrons with a smile! I appreciate the flexibility and last minute availability that is offered at this location. And for as many people as they serve there, they still seem to remember you when you come back!! :)

Reply from Stanton Optical - Medford
Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company messed up). She has been such a great communicator and has made this process feel easy.

Reply from Stanton Optical - Medford
Good service, just wished there was more options of frames for the deal I went with

Reply from Stanton Optical - Medford
I had a great experience with staff and customer service.

Reply from Stanton Optical - Medford
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