Veronica at Stanton Optical is the best! She has gone above and beyond. From helping me choose glasses, quick turnaround on lenses to helping me fix my prescription (a doctor from another company mess... See more
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Veronica had excellent customer service both of the times I was in there. She was patient, professional and handled the abrupt amount of walk-ins like a champ... It was a busy Saturday afternoon and a... See more
Very friendly staff, let us know about the specials right away and explained everything in detail . Glasses came back quicker than expected. Made experience easy with son without interruption of cla... See more
Company replied
They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have the... See more
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Company details
Written by the company
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Affordable Eye Care for Everyone
Written by the company
- Quality Vision Care That Fits Your Budget
- At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
- Same-Day Glasses, Made Onsite
- Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
- Your Eye Health Is In Expert Hands
- Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
- Eye Care for the Whole Family
- Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
- Most Major Vision Insurance Plans Accepted
- Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.
Contact info
38 Rossanley Dr, 97501, Medford, OR, United States
- (541) 215-8548
Two Pairs for $79 + Free Eye Exam
4.1
Great
57 reviews
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I had brought my glasses in for…
I had brought my glasses in for tightening. I guess I had broken them or they were close to it. I didn’t realize it had been three years since I had a The lady that helped me was fabulous. Very friendly, very informative. She knew her job well.
I own my own business and had to reschedule some clients. She was understanding and got me in and out pretty fast. She also made me me a temporary pair until mine came in.
I had brought my glasses in for tightening. I guess I had broken them or they were close to it. I didn’t realize it had been three years since I had had them. The lady that helped me was fabulous. Very friendly, very informative. She knew her job well.
I own my own business and had to reschedule some clients. She was understanding and got me in and out pretty fast. I had made the commit that I really like the glasses I had but they didn’t have another pair. She searched and found me a pair. She also made me a temporary pair until mine came in. I purchased three pairs and a pair of sunglasses plus the exam for under 500.00
When my glasses had come in however it was kind of annoying, I received two phone calls, 4 text messages and two emails all within a few hours. Would have given five stars if it wasn’t for this.
1 May 2026
Muy amables y profesionales me gusta…
Muy amables y profesionales me gusta mucho mi lentes
25 April 2026
Every employee was kind
Every employee was kind, knowledgable and helpful at my appointment as well as picking up my glasses.
18 April 2026
Your employee named Ry
Your employee named Ry. She is amazing! Her customer service is absolutely paramount!
13 April 2026
Everyone was nice,helpful and very…
Everyone was nice,helpful and very informational I did order some sunglasses that were due on the 10th of this month but something got fooled up and I am still waiting
27 March 2026
Not sameday
,homework. Do your homework check everywhere, I didn't and had to wait for my glasses, and only one pair came still waiting for the second.
13 April 2026
The glasses were delivered on time
The glasses were delivered on time. Plus it was a great price! Will buy my glasses there again.
25 March 2026
The staff are highly trained and very…
The staff are highly trained and very nice. I had no issues smooth transaction and the price was right
8 April 2026
Received the wrong glasses
Received the wrong glasses. They were readers not my prescription. When I explained that they were not the correct glasses I was told to put them on in the morning and I would get use to them. I pointed out that these were readers (obvious because the lenses were quite thick). The lady in the lab coat looked at them and then reviewed the order. She realized the glasses were wrong and reordered the correct glasses. I waited and additional two weeks to pick up the correct ones. Attitude towards customers are a big concern when problems arise. Demanding that I take the wrong prescription glasses home and get use to them and refuse to listen to the customer when a problem occurs. I was taken aback by the rudeness and dismissive attitude that I was wrong and didn’t know what I was talking about.
18 March 2026
The prescription was perfect and I did…
The prescription was perfect and I did not need any adjustments, which is not always the case for me.
5 April 2026
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
They seems to just be pushing people …
They seems to just be pushing people through. When I picked up my glasses the lady handed them to me and thats it didn't try adjusting them or nothing. I ended up going somewhere else to have them adjusted one pair fall off my head and the other dug into my head. It didn't happen immediately but I wasn't going back to have them do anything because it didn't seem like they knew too much the only thing that they did was do the exam and had to wait two weeks for my glasses and they never published anything about not having your glasses that day or anything like that they had false advertising.
13 March 2026
Reply from Stanton Optical - Medford
Hello Marie. We’re sorry to hear about your experience and the concerns you described regarding the pickup process, lack of adjustments, delays, and expectations around timing. Please note that same-day service can vary depending on your prescription and product selection and additional add-ons. We'll be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
One girl I think her name was Ash not…
One girl I think her name was Ash not sure but she was amazing ! So caring best customer service ever that I’ve received from an optical place
30 March 2026
Honestly it was terrible experience…
Honestly it was terrible experience from the beginning to the end. Stopped felt very rushed and unprofessional. One star would not do again
12 March 2026
Reply from Stanton Optical - Medford
Hello Daniel. We’re sorry to hear about your experience and that it felt rushed and unprofessional from start to finish. Will be escalating this internally to ensure it's thoroughly reviewed. We appreciate your feedback.
Service was fast and my prescription…
Service was fast and my prescription arrived about a week sooner than expected
26 March 2026
Very good bargain prices!
I was directed to pick two instead of one pair of glasses as that was the best option. The Tech was helpful & courteous throughout the process.
My order arrived before the estimated time given & was to my satisfaction!
26 March 2026
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