Stanton Optical - North Frisco-Prosper Reviews 

38
TrustScore 4 out of 5

4.2

1555 US Hwy 380, #700, 75033 Frisco, TX, US


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Rated 1 out of 5 stars

My prescription caused blurry vision and headaches. The exam was required for my drivers license however the DPS form DL-63 was never completed by a doctor after waiting 4 weeks. I never saw a do... See more

Company replied

Rated 5 out of 5 stars

Shay was amazing from beginning to end. She answered all my questions, was thorough with the exam and patient while explaining pricing and how my insurance worked. She was wonderful with helping me fi... See more

Company replied

Rated 5 out of 5 stars

Mandi was great! She made sure we understood pricing and insurance coverage. She was available without being overbearing. She was so nice and spoke to my teenage daughter with respect and kindness. We... See more

Rated 5 out of 5 stars

Customer service and great glasses selection. Plus unlike the first location we went to, they didn't pressure us on an upcharge.

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 1555 US Hwy 380, #700, 75033, Frisco, TX, United States

  • 4698468941
Promotion box for Stanton Optical - North Frisco-Prosper

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

38 reviews

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4.2

All reviews

(38)

15,560 reviews in the last 12 months

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Rated 5 out of 5 stars

keep it up

great service

17 July 2026
Stanton Optical - North Frisco-Prosper logo

Reply from Stanton Optical - North Frisco-Prosper

Hi John! We're glad to hear you received great service. We truly appreciate your feedback and look forward to serving you again!

Rated 5 out of 5 stars

Great service

Great service! Thanks Mandi

3 August 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Maya! Thank you for your feedback! We’re glad to hear Mandi provided great service during your visit. We appreciate your kind words and will be sure to share your recognition with her!

Rated 1 out of 5 stars

Bad prescription and bad business practices

My prescription caused blurry vision and headaches. The exam was required for my drivers license however the DPS form DL-63 was never completed by a doctor after waiting 4 weeks. I never saw a doctor nor did a doctor appear in a teleconference video during any portion of my visit. I requested a full refund of my glasses and will report the store and doctor to the Texas Optometry Board and Texas Attorney General’s office.

1 star for the nice assistant that did all the exams.

6 July 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Mary. We sincerely apologize that your experience did not meet your expectations. We are sorry to hear that your prescription did not provide the vision correction you needed and that you experienced delays and concerns regarding your required documentation. Our goal is to provide accurate vision care, clear communication, and timely support throughout the process, and we regret that this was not your experience. We appreciate your kind words about the assistant who helped you during your visit. Please contact our support center at 877-518-5788 so we can assist you further. Thank you for your feedback.

Rated 5 out of 5 stars

highly recommended

the ladies there were so nice and Lina was very helpful in helping me choose my new glasses.

29 July 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hi Dessiah! We're glad to hear our team was so friendly and that Lina provided helpful guidance in choosing your new glasses. We truly appreciate your kind words and are happy we could make your experience a great one. We look forward to serving you again!

Rated 5 out of 5 stars

Customer service and great glasses…

Customer service and great glasses selection. Plus unlike the first location we went to, they didn't pressure us on an upcharge.

1 July 2026
Stanton Optical - North Frisco-Prosper logo

Reply from Stanton Optical - North Frisco-Prosper

Hi Zoey. Thank you for your review! We're so glad to hear you enjoyed our customer service, frame selection, and no-pressure approach. Helping our customers find the right eyewear at a value they're comfortable with is always our goal. We appreciate your support and look forward to seeing you again soon! 😊👓

Rated 5 out of 5 stars

Very professional very in-depth…

Very professional very in-depth examination very courteous helpful pleasant

10 July 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Ellen. Thank you for your wonderful review! We're glad to hear you received a professional and thorough examination along with courteous and helpful service from our team. We appreciate your kind words and look forward to serving you again!

Rated 5 out of 5 stars

Great Service

The staff are very professional and helpful.

9 July 2026
Stanton Optical - North Frisco-Prosper logo

Reply from Stanton Optical - North Frisco-Prosper

Hello! We're glad our team provided professional and helpful service during your visit. We appreciate your feedback and look forward to seeing you again!

Rated 1 out of 5 stars

They didnt gave us the correct…

They didnt gave us the correct information about the 2 x 1 offer and we ended paying more than double

29 June 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Olivia. We're sorry to hear that your experience did not meet your expectations, and we regret any confusion regarding the details of our promotion and the final cost of your purchase. Please know that pricing can vary depending on your prescription, product selection, and any additional add-ons. We’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Highly Recommend

Second annual check-up at this location, and once again, everything went great! Staff are patient and thorough.

26 June 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hi Alana. Thank you for your continued trust in us! We're delighted to hear that your second annual check-up at this location was just as positive as the first. It's wonderful to know that our staff's patience and thorough care helped make your experience a great one. We truly appreciate your loyalty and look forward to seeing you again for many years to come! 😊👓

Rated 5 out of 5 stars

The service is exceptional

The service is exceptional. The staff truly care about supporting and helping their customers. We will ALWAYS go here!

22 June 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Maggie. Thank you so much for your wonderful feedback! We’re truly honored to hear that our team made such a positive impact and showed genuine care throughout your experience. Your loyalty means a lot to us, and we look forward to continuing to take great care of you every time you visit!

Rated 5 out of 5 stars

The entire staff was very helpful in…

The entire staff was very helpful in every step of fulfilling my perscription for new glasses

19 June 2026
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Reply from Stanton Optical - North Frisco-Prosper

Thank you for your kind feedback! We're glad to hear our team was helpful throughout every step of your glasses process. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Shay was amazing from beginning to end

Shay was amazing from beginning to end. She answered all my questions, was thorough with the exam and patient while explaining pricing and how my insurance worked. She was wonderful with helping me find frames in the style I was wanting. I got two beautiful pairs of glasses that I feel super pretty in!! And my glasses came in a week earlier than expected. Overall it was a 10/10 experience and I would highly recommend. ✨☺️

3 June 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Adri! We’re so happy to hear Shay provided such an amazing experience from start to finish. It’s great that she was able to help with your exam, insurance questions, and finding the perfect frames. We’re thrilled you love your new glasses and got them even earlier than expected. We truly appreciate your recommendation and look forward to seeing you again!

Rated 3 out of 5 stars

No one took the time to find out if my…

No one took the time to find out if my new glasses are working for me. Also, I never received any word on my contacts.

21 April 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Clennie. We’re very sorry to hear about your experience and sincerely apologize for the lack of follow-up regarding your glasses and the absence of communication about your contact lens order. This is not the quality of service we strive to provide, and we’ve escalated this situation for further review so we can address your concerns. We appreciate your feedback.

Rated 5 out of 5 stars

Mandi was great

Mandi was great! She made sure we understood pricing and insurance coverage. She was available without being overbearing. She was so nice and spoke to my teenage daughter with respect and kindness. We were in and out in under an hour. It was a very pleasant experience.

9 May 2026
Rated 1 out of 5 stars

I feel like I was not able to get the…

I feel like I was not able to get the right prescription. I have astigmatism and since I’ve had astigmatism for many many years, I know how it works plus, I had a doctor that was a neighbor and he worked with me really well and trying to get the right prescription so that I could see correctly with the astigmatism because there are some advantages and disadvantages to having astigmatism, which I know, and I feel like this was not dealt with because the people that I actually associated with at the office were not a doctor. The glasses I have are not working for me. I cannot wear them because I cannot work and be able to see what I need to see. I haven’t gone back to return them because I’m really trying to figure out why an office would not have an actual optometrist there. And at least let you k I haven’t gone back to return them because I’m really trying to figure out why an office would not have a actual optometrist there. And at least let you know when you sign up for the appointment that there will be no doctor on staff.

24 April 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Holly. We’re sorry to hear that your glasses aren’t working as expected. We’d love the opportunity to assist you further and ensure you’re seeing clearly. Please know all prescriptions are reviewed and signed by a licensed doctor. We have escalated your situation for further review so we can address your concerns and ensure your prescription is satisfactory. Thank you for your feedback.

Rated 5 out of 5 stars

The service was amazingly great!!

The service was amazingly great!!
While in the examination room, the equipment was clean and very accurate. The Optician and Technicians were very polite and informative.
I highly recommend Stanton Optical for continuous eye care. Thanks 😊

27 April 2026
Rated 5 out of 5 stars

Seamless Experience

From customer service to eye exam to selecting glasses, all a seamless transition. Will definitely return with the whole family, as the experience is nothing less than exceptional care.

21 April 2026

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