Stanton Optical - North Frisco-Prosper Reviews 

38
TrustScore 4 out of 5

4.2

1555 US Hwy 380, #700, 75033 Frisco, TX, US


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Rated 1 out of 5 stars

My prescription caused blurry vision and headaches. The exam was required for my drivers license however the DPS form DL-63 was never completed by a doctor after waiting 4 weeks. I never saw a do... See more

Company replied

Rated 5 out of 5 stars

Shay was amazing from beginning to end. She answered all my questions, was thorough with the exam and patient while explaining pricing and how my insurance worked. She was wonderful with helping me fi... See more

Company replied

Rated 5 out of 5 stars

Mandi was great! She made sure we understood pricing and insurance coverage. She was available without being overbearing. She was so nice and spoke to my teenage daughter with respect and kindness. We... See more

Rated 5 out of 5 stars

Customer service and great glasses selection. Plus unlike the first location we went to, they didn't pressure us on an upcharge.

Company replied


Company details

  1. Optometrist
  2. Contact lenses supplier
  3. Eye Care Clinic
  4. Glasses store
  5. Optician

Written by the company

Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.

Affordable Eye Care for Everyone

Written by the company

Quality Vision Care That Fits Your Budget
At Stanton Optical, we believe cost should never stand between you and they eye care you need. We offer affordable eye exams, prescriptions eyeglasses, and contact lenses.
Same-Day Glasses, Made Onsite
Every Stanton Optical location features an onsite lens-finishing lab, which means single-vision lenses can be cut and fitted in as little as 30 minutes. We also offer same-day appointments, walk-ins, and buy online, pick up in-store - because getting glasses should work around your schedule, not the other way around.
Your Eye Health Is In Expert Hands
Eye exams at Stanton Optical are performed by independent, licensed optometrists and ophthalmologists who are dedicated to your eye health. From comprehensive eye exams to prescription updates, our eye care professionals use advanced diagnostic technology to ensure accurate results and personalized care for every patient.
Eye Care for the Whole Family
Stanton Optical is designed with families in mind. Our welcoming, kid-friendly locations make it easy to schedule eye exams for the whole household in a single trip. From children's frames to progressive lenses for adults, we carry options for every age and every need - all backed by the same fast, affordable service our patients know us for.
Most Major Vision Insurance Plans Accepted
Stanton Optical accepts most major vision insurance plans, including EyeMed, VSP, Medicaid, and many more. Our team will help you understand your coverage and maximize your benefits so you get the most value from plan. No insurance? No problem - we offer competitive self-pay pricing and flexible payment options to make sure quality eye care stays within reach for everyone. Visit stantonoptical.com to verify insurance plans accepted at your nearby store.

Contact info

  • 1555 US Hwy 380, #700, 75033, Frisco, TX, United States

  • 4698468941
Promotion box for Stanton Optical - North Frisco-Prosper

Two Pairs for $79 + Free Eye Exam

Get two same day single-vision glasses for $79 + Free Eye Exam

4.2

Great

TrustScore 4 out of 5

38 reviews

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4.2

All reviews

(38)

15,560 reviews in the last 12 months

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Rated 2 out of 5 stars

Don’t waste your time and money

Will never go there again and will tell every person I meet to avoid them too! Is it normal to pick up glasses and not have them fitted for you? For the salesperson to not even act like they care if the fit or lenses are correct? I guess I had already paid so their work was done. Altogether it was a lackluster experience. The purchase felt rushed and the sales people felt like amateurs. Tried Stanton because I saw an ad but will return to my regular office from now on!

3 April 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Sara. We’re very sorry to hear about your experience and sincerely apologize for the lack of care and attention during your visit, as we understand how frustrating it must have been to feel rushed and not have your glasses properly fitted or checked at pickup. That’s not the level of service we strive to provide. Your feedback is appreciated as we continue working to improve the overall experience. We'll be escalating this internally to ensure it's thoroughly reviewed.

Rated 4 out of 5 stars

Friendly and helpful staff.

I was told that it could take up to 2 weeks to pick up my glasses. They said I would be notified when they were ready. At the end of the second week I called into automated phone line and they said the glasses had been ready the week before and I didn’t get notified.

19 March 2026
Rated 5 out of 5 stars

Staff was really nice

Staff was really nice, walked in for eye test and walked out with new glasses right there. Was nice experience.
We did not use any insurance.

14 March 2026
Rated 4 out of 5 stars

Great staff

Great staff, very helpful.

21 February 2026
Stanton Optical - North Frisco-Prosper logo

Reply from Stanton Optical - North Frisco-Prosper

Hello! We’re glad to hear you found our staff helpful! Thank you for sharing your feedback.

Rated 4 out of 5 stars

The people working there knowledgeable and professional. BUT...

The people working there were a great help. My issue was not with them but with the backwards manner that your billing works. Buy 1 frame get one free for $79 including the exam is a lie. I am very grateful for the helpful people working there. The woman who helped us made it so it cost as little as possible, which was wonderful.

9 March 2026
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Reply from Stanton Optical - North Frisco-Prosper

Thank you for sharing your feedback. We’re glad to hear our team was helpful and worked to make your visit as affordable as possible. We apologize for any confusion regarding our promotions and pricing. Our 2 for $79 deal is one of our bestselling promotions, keep in mind that depending on your prescription, product selection and additional add-ons the package can vary. We appreciate your comments as they help us improve our communication. We hope to see you again!

Rated 5 out of 5 stars

Shout out to Shaycie at Stanton Optical…

Shout out to Shaycie at Stanton Optical in Frisco! She was professional and kind, and made my appt a breeze! Received my glasses within the same week.

2 March 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Mel! We’re thrilled Shaycie made your appointment easy and enjoyable, and that you received your glasses so quickly. We’ll be sure to pass along your kind words—she’ll be so happy to hear them!

Rated 5 out of 5 stars

Great attention

They have service in your language, very quickly and great service and attention

7 March 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Yohima! We’re glad we could provide service in your language quickly, with great attention and care. We truly appreciate your kind words!

Rated 5 out of 5 stars

The rep was so nice and helpful

The rep was so nice and helpful. I will totally come back again for that just fact alone!

2 March 2026
Stanton Optical - North Frisco-Prosper logo

Reply from Stanton Optical - North Frisco-Prosper

Hello Noah! Thank you for your kind words! We’re thrilled our team made your visit so positive. We look forward to seeing you again soon!

Rated 5 out of 5 stars

It was honestly a great experience they…

It was honestly a great experience they treated me with care and kindness.

26 February 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Adriana, Thank you for your kind words! We’re so glad you felt cared for and treated with kindness during your visit. We truly appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Lena is nothing but exceptional

Lena is nothing but exceptional. She was personable, helpful and just a great person you work with!! Would not hesitate to work with her again and again. I will tell all my friends and family about Stanton and where to find Lena!

25 February 2026
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Reply from Stanton Optical - North Frisco-Prosper

Hello Jason! We’re thrilled Lena could provide such a personable and helpful experience. We truly appreciate you spreading the word about Stanton and can’t wait to welcome you and your friends and family again!

Rated 5 out of 5 stars

Your team is awesome!

Friendly and informative

21 February 2026
Stanton Optical - North Frisco-Prosper logo

Reply from Stanton Optical - North Frisco-Prosper

Hello Kevandra! We’re thrilled our team made you feel comfortable, made the process easy, and got your glasses to you quickly. We truly appreciate your kind words!

Rated 5 out of 5 stars

Great place for eyeglasses

Helpful staff. I used my old frames and my lenses came in before the expected date. Will definitely use them again. Prices seemed very reasonable.

21 February 2026
Stanton Optical - North Frisco-Prosper logo

Reply from Stanton Optical - North Frisco-Prosper

Hello Arnold, We’re glad our team could help and that your lenses arrived ahead of schedule! Thank you for your kind words and for planning to visit us again.

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