Stapleton Derby Reviews 

95
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just used Stapleton & Derby to purchase our new home, We purchased through the Rainford branch and June Lee was the agent, absolutely the highest possible marks for her assistance throughout the proce... See more

Rated 5 out of 5 stars

Excellent, professional and warm service at the Rainhill Branch. Over the last few months, Alex has worked tirelessly to stay in touch with us, the sellers and the solicitors and served as a happy go-... See more

Company replied

Rated 5 out of 5 stars

Just purchased a property from Stapleton Derby St Helens the vendors solicitor was a nightmare but Sue Bradley at the St Helens branch went above a beyond with support and reassurance. What a plea... See more

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Rated 5 out of 5 stars

Stapleton Derby Rainhill was our first experience of selling a property. The entire process was smooth and brilliantly handled. After a simple set up the viewings came thick and fast, the eventual buy... See more

Company replied

Company details

  1. Estate Agents
  2. Property Rental Agency

Written by the company

About Stapleton Derby: Moving home is universally regarded as one of the top five most stressful life experiences. Our mission, therefore, is to do everything within our power to create an easy, stress-free experience. Whether you are buying, selling, renting or tenanting a property, the Stapleton Derby team will take time to understand you and exactly what you want to achieve. Stapleton Derby’s experienced team of property professionals are an integral part of the St Helens community, fervently supporting local teams and charities. As a result you can be sure that your interests are being looked after by an organisation of well-connected property consultants.


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4.8

Excellent

TrustScore 5 out of 5

95 reviews

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4.8

All reviews

(95)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Great estate agent experience

June and Alex were so helpful during our house purchase in Rainford. Very responsive to emails and phone calls , always keeping us in the loop during our purchase. When it came to the final push to get exchange and completion, they are on the ball ! our solicitor also gave high praise to the team at Stapleton Derby ! Thanks for all your help in getting us our perfect home in Rainford

25 June 2025
Unprompted review
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Reply from Stapleton Derby

Thanks for the 5 stars! Always a pleasure helping great clients like you.

Rated 5 out of 5 stars

Amazing company

Amazing company
Thank you June And Alex (Rainford Office)
From start to finish we had a exerlent experiance, its all down to these guys.
moving house can be so stressful and beleve me we where. However it was made so much easier, They where with us every step of the way put us at ease even Phoned me to explain how things are progressing. Alex stayed late to make sure we had the keys how fabulous is that.
The staff are very helpful and friendly it was such a pleasure, I wouldnt hesitate in recomending your company.
Once again thank you So much
Peter, Matt (Kendal Drive)
PS, We have settled in, The dogs love it we had a moving in party yesterday Everybody loved the House we still think we are on holiday its so lovely and peacful, we now take country walks.

I would recomend anyone to move to this area your fist stop should be STAPLETON DERBY Estate agents, you will not be dissapointed xxxx

30 May 2025
Unprompted review
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Reply from Stapleton Derby

Thanks for the kind words! We're glad we could make your property journey smooth.

Rated 5 out of 5 stars

Great Service and Great Price!

I had had the apartment up for sale for 7 months with David Davies Estate agents and did not have a single viewing!!
They were telling me to reduce the price another £20k
I engaged June from Stapleton Derby and she was very positive and could not believe I had not had a sale let alone a viewing.
I told her about the price decrease and she said that if she could not sell it at that price then she should not be an estate agent ( David Davies take note!!)
I had viewings from the first day it went up for sale with June and a cash buyer was found who paid more than I had expected given the potential price drop DD wanted me to do.
So thank you for an excellent service June and staff at Stapleton Derby.

13 June 2025
Unprompted review
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Reply from Stapleton Derby

So pleased you’re happy with our service—thanks for the glowing review!

Rated 5 out of 5 stars

Sold our house in less than three months

After being let down by another estate agent the whole process of selling our house with Stapleton Derby was an absolute breeze.
Our agent was very professional with excellent knowledge of the market in our area. They made the selling process so easy and kept us informed every step of the way.
I would not hesitate to recommend Stapleton Derby.

22 March 2025
Unprompted review
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Reply from Stapleton Derby

So pleased you’re happy with our service—thanks for the glowing review!

Rated 5 out of 5 stars

Our sale is complete!

We have recently completed on our purchase of our new project/home with stapleton derby.
June was great from the first phone call. I was unsure whether we should view as the property was a bit over our budget. She encouraged to go and view and see what we thought. Good job we did we put an offer in straight away! June was great answering all of our questions.
Towards the end of the sale we got into a bit of unusual situation we our sellers. Alex was amazing! He stayed calmed, reassured us and guided us through the process as smoothly as he could. He was always on the end of an email and actually showed up in person when we needed him most.
Wouldn't hesitate to sell or buy with stapleton derby again.x

13 June 2025
Unprompted review
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Reply from Stapleton Derby

Thank you for the 5-star review—so glad we could help make your move a success!

Rated 5 out of 5 stars

Outstanding Service!

Stapleton Derby Rainhill was our first experience of selling a property. The entire process was smooth and brilliantly handled. After a simple set up the viewings came thick and fast, the eventual buyer moving in after only 11 weeks. We would like to thank Steve Duffy and all the staff from the Rainhill office for their polite, efficient and skilful advice, they regularly communicated to us throughout this sale. We would definitely recommend their services.

25 April 2025
Unprompted review
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Reply from Stapleton Derby

We’re thrilled you had a great experience—thanks for the kind words!

Rated 5 out of 5 stars

Professional service

Professional service, I was kept up to date with all sale actions and then once sale agreed they continued to inform me of progress. The sale was made uncomplicated and easy. Thank you

11 June 2025
Unprompted review
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Reply from Stapleton Derby

Thanks for the lovely review! It was a pleasure working with you.

Rated 5 out of 5 stars

Excellent Service

Excellent Service from Ste and the team at Stapleton Derby selling our parents home. Professional and friendly would highly recommend. From Carol,Bernard and Lorraine

2 April 2025
Unprompted review
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Reply from Stapleton Derby

Your feedback means a lot—thanks for trusting Stapleton Derby!

Rated 5 out of 5 stars

Fantastic Estate Agents to deal with

I cannot speak highly enough of Stephen Pennington at the St Helens branch. I was a buyer looking at a property which was quite sought after. Stephen contacted me directly and bent over backwards to fit me in with a viewing. Unfortunately, not all estate agents are as helpful to buyers and I have refused to make offers on houses / view where the agents have had terrible attitudes.
I received a follow up call from another member of staff following my viewing who was also absolutely lovely. I would not hesitate to recommend this agency to sellers because they are fantastic with buyers so you are more likely to sell!

20 May 2025
Unprompted review
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Reply from Stapleton Derby

Thanks for the fantastic review! Wishing you all the best in your new home.

Rated 5 out of 5 stars

Bought through Stapleton Derby Rainford

We very recently bought a house advertised through Stapleton Derby Rainford and could not be happier with the services received. June and Alex have been fantastic right from the very start. They offered great advice, kept us updated of the latest additions to the market and once we found our dream home, pushed to get things through as quickly and smoothly as possible for us. They worked tirelessly and kept us well informed at every stage. We are extremely grateful and would use them again in future if we move again (although we are hoping to have many happy years here).
I would highly recommend any one looking to sell or buy to contact June and Alex at Stapleton Derby Rainford.

25 April 2025
Unprompted review
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Reply from Stapleton Derby

We’re grateful for your support—thanks for choosing us!

Rated 5 out of 5 stars

Very happy to recommend

Recently sold a house using Stapleton Derby. Very happy to recommend the whole team at the Rainhill branch, in particular Alex Roberts who did a great job in conducting viewings, expediting the sale and keeping us fully informed during the process

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Supportive and efficient service

The St Helens office recently handled the sale of my family home following my divorce. The house was sold within 4 months and the service provided by the whole team was excellent and extremely efficient. However, praise must go to Sue Bradley who went above and beyond to support me emotionally during the process and made a difficult time for me a little less stressful.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Responsive to enquiries made. Very friendly team.

28 March 2025
Unprompted review
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Reply from Stapleton Derby

We’re grateful for your support—thanks for choosing us!

Rated 5 out of 5 stars

Great Service

Recently used the Rainford branch for our house sale and can highly recommend June and her team . All communications were great and also following up with the solicitors was not a problem . Everything from beginning to end was dealt with quickly and professionally . Would not hesitate to use again .

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Happy to recommend

Happy to recommend. The home we bought was serviced by Stapleton Derby. June dealt with us on a one to one basis. Always helpful and had some good advice

21 March 2025
Unprompted review
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Reply from Stapleton Derby

We’re grateful for your support—thanks for choosing us!

Rated 5 out of 5 stars

Wouldn't hesitate to recommend

Wouldn't hesitate to recommend. The Rainford branch especially June, were on the ball with our sale. Any queries were followed up straight away, and kept in touch with us. Great team, thank you once again.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Service was brilliant

Service was brilliant. June and her team kept us informed at all times, June even chased the solicitors and kept us updated. I wouldn’t hesitate to use them again.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

We had a great experience with Stapleton Derby.
Good communication, helped us to chase solicitors in the chain. Very helpful with arranging viewings etc.
Thank you!

21 March 2025
Unprompted review
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Reply from Stapleton Derby

We’re grateful for your support—thanks for choosing us!

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