Star Shaker® | Drinks Come True Reviews 

136
•
TrustScore 4.5 out of 5

4.3

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Rated 2 out of 5 stars

I ordered jiggers and im surprise that the volume are not the one specified on the site, i would have wanted to send them back but the cost of the shippement is too high.

Rated 5 out of 5 stars

A beautiful range of products all with the highest quality. What's even better than that? Their service when you have questions about your orders. They answer within no time and show interest about... See more

Rated 5 out of 5 stars

Easy to shop and premium items available. Regular shipping was quite expensive to the Netherlands but only took 2 days so it was worth it! I recommend shopping at Star Shaker.

Rated 5 out of 5 stars

Very kind and professional service, helpful contakt service on instagram as well. Shipment is always punctual and fast. It,s always a pleasure to order from you! With kindest regards, Vuk Males

Company details

  1. Kitchen supply shop

Information provided by various external sources

Star Shaker stocks goods that matter to bartenders, bar owners and home bar enthusiasts. Whether you are a drink slinger or a master mixologist we can supply you with the finest bar tools and equipment.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.3

All reviews

(136)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Great, packing was secure. When I asked for shipping update, response time was fast w/ accurate information. Thank you!

10 December 2021
Rated 5 out of 5 stars

To Five Star Shaker :)

Very kind and professional service, helpful contakt service on instagram as well. Shipment is always punctual and fast.
It,s always a pleasure to order from you!

With kindest regards,
Vuk Males

21 October 2021
Rated 1 out of 5 stars
Star Shaker® | Drinks Come True logo

Reply from Star Shaker® | Drinks Come True

Are you joking right? You chose the slowest delivery way and your order was shipped on 29/09/2021. Four business days have passed and you left one star review. International post takes up to 20 days in some case to deliver goods. You received an email with all the tracking details so you have the opportunity to check. Also there is an option to send us an email about the tracking of your order and not leave one star review. For your information reviews are for the total experience and not about shipping.

Sincerely,

The StarShaker team

Rated 5 out of 5 stars

Quick and smooth

Everything was smooth and quick. I am so happy that I could buy nice bar wares from Japan here in Europe. Thank you.

2 October 2021
Rated 1 out of 5 stars

Never received

Hi there,
Unfortunately I never received the product.
Kind regards

Umberto Salvati

27 July 2021
Star Shaker® | Drinks Come True logo

Reply from Star Shaker® | Drinks Come True

Dear Mr. Salvati,

As it seems you are a bit impatient. You placed an order on 18/07/2021. As we mention in our terms and contortions we need up to 3 business days to prepare and ship your order. We shipped it the next business day from the day you placed the order, that means on 19/07/2021. You chose UPS Standard Service and as we also mention in our shipping terms UPS Standard Service needs 5-7 business days to deliver goods. As you are based in U.K. Delivery might delay because the customer clearance may take up to 5 business days to complete.
You also received the tracking number from the day we shipped the order and so far you received several emails and text messages that mention the way of the package.
We also mention in those email that we have no power after the package dispatch our facilities and you have to contact your local carrier for further information.
In any case today is 28/07 early in the morning and still your package will be deliver soon between the timeline that we mentioned earlier
Therefore we believe that one star is at least unfair and malicious as well.

Thank you very much for your order and next time try to solve issues contacting us first rather that uploading a vicious review first.

Kind Regards,

The STARSHAKER team

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