Statrys Reviews 422

I’ve had an outstanding experience with Statrys. The onboarding was smooth, transparent, and far quicker than what I’ve seen with traditional providers. Their customer support team is always responsive, knowledgeable, and willing to go the extra mile to resolve any questions I have.

The multi-currency business account and FX services make cross-border payments simple and cost-effective,

I opened my company in Hong Kong through Statrys, and overall I had a very positive experience.

The process was fast — it took about a week to set up the company and another week to open the business bank account. Everything was managed online, which was extremely convenient since I live abroad. Their client portal is transparent and easy to use, and communication with the team (via video calls and email) was always professional and pleasant.

What I liked most is that Statrys feels like a modern fintech solution. Compared to other providers in Asia, they really stand out. Fees are clear, support is responsive, and the overall service feels reliable and efficient.

The only challenge I faced was with compliance (KYC/AML) procedures. At times, I had to provide a lot of information about my clients, even though most of them are based in the U.S. This was sometimes time-consuming and a bit stressful. I understand these checks are required by regulations, but it’s worth being aware of them in advance.

Overall, I would definitely recommend Statrys, especially for entrepreneurs working online and looking for a convenient, modern way to set up and manage a company in Hong Kong.

Startups, beware. Our early-stage team builds an AI-driven B2B platform that matches importers with vetted suppliers and automates invoices, compliance, and logistics end-to-end. After providing everything requested, we received boilerplate responses and a video interview led by a very junior interviewer whose grasp of startups and our model felt closer to a high-school level. The evaluation came across as superficial and ultimately wasted our time.
Silver lining for the AI business community: the inefficiency we experienced signals a clear opening for the next generation of fintech startups—teams that can set higher standards in onboarding, risk assessment, and client communication.

Great experience with Statrys so far, they can do what other banks can't!

I want to send abroad payment to my designer in an Asian country and they accept it just with more other requirements. The fees also is low compare to Airwallex.

Fast answers to my questions. Evrything went smooth and the onboaring call was effortless.

The application process was super easy and I’ve got my company, business account and invoicing set up in one week! The support team are really people who reach out to you check in and proactively resolve queries. Very impressed!

The application process was super easy and I’ve got my company, business account and invoicing set up in one week! The support team are really people who reach out to you check in and proactively resolve queries. Very impressed!

At Collins Dawson, we highly value service quality and customer care. We want to commend Stratys Bank for the outstanding experience we’ve had. From the very beginning, their team has shown professionalism, responsiveness, and a personalized approach that truly sets them apart. It’s a pleasure to work with a financial institution that understands the needs of business clients and delivers efficient solutions with genuine care.

Thank you to the Stratys team for your dedication and excellent service!

We used them to register our company in HK and set-up a business bank account. At first, the experience was great and we were happy with the quick service replies and easy to use dashboard.

However, 7 months in we received an email terminating our business account and we were locked out of all files immediately. There was no reason given for the termination and they refused to answer any questions or provide clarity on what we needed to do.

They said any transactions from our bank account or sent to us would be heavily fined starting immediately. We had to scramble to inform clients and change subscriptions to personal cards. We called support several times and they promised to get back to us but never did.

We had to find another company to renew our company with and go through opening a bank account again. We finally were able to learn that our account was terminated because I'm American and they terminated all American accounts.

That's fine, but the way it happened was unacceptable. Not only was there no communication, but we were threatened with fines and locked out of everything.

Later on, they tried to sell us renewing our company with them which we wanted to do originally but were never told if we could. This was after spending a lot of time finding another company who could do our renewal and after requesting files from Statrys with no reply.

We also asked to get our bank statements from the account they closed and locked us out of. We were told we had to pay a 250 HKD fee in order to access it since the account was closed. Obviously, they closed the account and gave us no notice so it was an easy way for them to collect another 250 HKD.

I suggest looking elsewhere for your HK business needs.

I’ve been using Statrys for my business banking needs and couldn’t be more satisfied. The onboarding process was smooth, the support team is responsive and helpful, and their platform is clear and user-friendly. As a small business owner, I appreciate their personal approach and focus on real solutions instead of flashy promises. Highly recommend Statrys to anyone looking for a reliable alternative to traditional banks.

I've been working with this company for a few flawless years, amazing tech support, transaction coming and going without any issues. Strict KYC, but that's actually a plus. Thank you for all the work you're doing. The best Payment provider in HK!

I’ve had a great experience working with Statrys. From the beginning, their team was always professional, helpful, and responsive. Whenever I had a question or needed support, they replied quickly and clearly. The communication between us was smooth and never delayed, which I really appreciated.

They handled everything, from account setup to corporate and accounting matters, with care and efficiency. I could really feel that I was dealing with a dedicated and experienced team.

Statrys has been amazing. As a digital entrepreneur running multiple businesses, I needed a banking partner that actually gets how online business works. Statrys delivered. Great support, fast onboarding, clear pricing, and real people behind the screen. I feel safe and supported every step of the way.

I’ve been using Statrys for 3 years and I’m very satisfied with the service. I find Statrys very reliable, fully transparent, super easy to use, not to mention the considerable savings compared to a traditional bank.
I higly recommend it to any business owner.

- fast handling of matters, quick turnaround time
- direct contact to reliable customer support with case ownership
- very simple and reliable user interface (i.e. online banking)

Aaron ,Udip and Alessandro are doing exceptional work and support concerning company incorporation.Highly reccomended company&team!Well done guys!

Their guys work in Thailand, and only a few employees are in Hong Kong. They froze my accounts without any notifications. After over 2 months of communications under my request to close my account, they finally released my funds.

I'm delighted that I chose to open a multi-currency business account with Statrys. The staff who I've dealt with so far have been incredibly helpful, professional and friendly. Thanks to everyone at Statrys who have helped make the opening of this account easy and straightforward, much appreciated.

I highly recommend Statrys!