I never have to worry about anything with Statrys! Their customer service is definitely a top notch in this banking industry. We set up an account for our Singaporen entity with Statrys and the whole... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Since my company is situated in Hong Kong but i work globally, i am most pleased how fast i get help when I need it even if om on the other side of the globe when it happens. I feel very confident th... See more
Company replied
As a solo entrepreneur registering my company in Hong Kong, finding a bank account was quite difficult. I tried many providers and eventually came to Statrys. The process to get signed up took a... See more
Company replied
As a first-time founder setting up a Hong Kong company, I was honestly nervous about the banking part — most providers I looked into felt slow, impersonal, or unclear about what they actually neede... See more
Company replied
Company details
- Non-bank financial service
- Alternative Financial Services
- Currency exchange service
- Financial Institution
- Money transfer service
About Statrys
Written by the company
Statrys — One platform: Accounting, Business Accounts, and Corporate Services
As simple as ABC.
Open a multi-currency business account in 11 currencies, with FX rates from 0.1% and payments to 120+ countries. Incorporate in Hong Kong or Singapore fully remote, with accounting handled by a dedicated accountant auto-synced to your account.
No juggling providers. No admin headache.
Visit StatrysContact info
18/F, 23 Thomson Road, Wan Chai, Hong Kong
- +852 58032818
- support@statrys.com
- statrys.com
4.7
Excellent
422 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Efficient suctomer services and smooth Web interface
We have been using Statrys for several years, and we are fully satisfied with their services. They have excellent customer service, fast response and they have been helpful on all enquiries we have sent them.
Good web interface, appreciable MT103 copy available upon transaction completion and proof of DBS payment processing makes tracking our funds easier.
They Business Mastercard is quite useful and their APP is user-friendly and efficient. For basic cash management they are perfect. I have used their company incorporation services and invoicing system for a friend of mine, who said he is fully satisfied with the services for this price. We expect to keep them as one of our banking partner for the years to come as they are perfect for daily payments and as backup account with low fees.
3 March 2025
Reply from Statrys
Thank you for choosing Statrys to be a part of your journey. It has been a pleasure supporting your business, and we appreciate your kind feedback.
Very Good!
I've been using Statrys for my company in Hong Kong for nearly 1 year, and we've never had a problem. The services are really good, and very efficient.
I can only recommend them!
8 March 2025
Reply from Statrys
Thank you for your kind words!
We’re thrilled to hear that you’ve had a smooth experience with Statrys over the past year. Providing efficient and reliable services is our top priority.
We truly appreciate your recommendation and look forward to supporting your business for many more years!
I’m very happy with Statrys' services
I’m very happy with Statrys' services. Everything has been working perfectly, smoothly, easy, and I truly have no complaints. I've also noticed many improvements in functionality, including some I had previously suggested, so it's great to see the platform evolving. Very satisfied.
5 March 2025
Reply from Statrys
Thank you for your amazing feedback!
We’re delighted to hear that everything has been running smoothly for you and that you’ve noticed the improvements. Your suggestions have been invaluable, and we’re always working to enhance the platform to better serve our clients.
We truly appreciate your support and look forward to continuing to provide you with the best experience!
Not good!
I question the good reviews. On the plus side, people are nice, while this is appreciable it does not do much good if the services are bad. 30 days in and still not able to run my company...I have been patient but this is not acceptable.
To me it feels that they take the money and run...
5 March 2025
Unprompted review
Reply from Statrys
Thank you for acknowledging that our team is professional and courteous.
Now onto the heart of your complaint. There were reasons why it took time to secure a business account for your company. From the moment your company was registered, we informed you that due to the nature of your industry, we could not guarantee that an account would be opened with Statrys. And indeed, that is what ultimately happened.
However, claiming that we “took the money and ran” is simply false. On the contrary, we went the extra mile to assist you by reaching out to another financial institution that could consider your case. This is, in fact, the institution that eventually opened your business account. While the process took some time - and we understand your frustration - the timeline was entirely dependent on their internal procedures—not ours.
Lastly, our support in helping you secure the account came at no additional cost. Many company secretaries charge several hundred U.S. dollars for similar assistance. We did it because we aim to support our clients—not profit from situations outside their control.
Great service for a creation of company
4 March 2025
Reply from Statrys
Thank you for your review!
Nestor was also happy to speak with you in Spanish—it reminded him a bit of home!
We'll ensure everything goes smoothly with your company and business account.
Wishing you all the best in your business!
Very good and reliable service
Very good and reliable service.
After working with STATRYS for more than 6 years I can tell is one of the best services for SMEs.
3 March 2025
Unprompted review
Reply from Statrys
Hola Alejandro!
Thanks for your trust. You’ve been with us since almost day one, and it’s been great watching your business grow.
Wishing you even more success ahead!
Misinterpretation of EU Sanctions & Poor Customer Service
I had a disappointing experience with Statrys regarding their handling of EU sanctions. Despite providing clear official guidance that deposit restrictions apply based on residency, not nationality, they insisted on enforcing their own interpretation, claiming that nationalities are subject to limitations—regardless of where they reside.
When I asked for a legal reference to justify their position, they completely ignored my request and instead suggested that I close my account. This lack of transparency and unwillingness to engage in a factual discussion raises serious concerns about their compliance policies and customer service.
If you’re looking for a financial institution that follows regulations correctly and treats clients fairly, I would strongly advise looking elsewhere.
P.S Updated Review – Statrys Sinks Even Lower
This is a follow-up to my earlier review of Statrys.
I have since closed my account with them (contrary to their misleading reply suggesting otherwise). The experience has only gone downhill:
They have not provided an account closure certificate.
They are now demanding 450 HKD just to issue this basic document—something that any reputable financial institution would provide free of charge.
This is outrageous and confirms what I already suspected: Statrys is not only poor in customer service and dismissive in attitude, but also engages in practices that feel exploitative and unprofessional.
If my first review wasn’t enough, let me be crystal clear now: stay away from Statrys. They are, quite frankly, a piece of rubbish as a financial institution.
27 February 2025
Unprompted review
Reply from Statrys
Thank you for your review—an opportunity for us to clarify how Statrys operates:
· Our approach to sanctions compliance is guided by input from both our internal compliance team and external legal counsel. We do not base our decisions on interpretations from individuals who have a vested interest in shaping the outcome to their advantage.
· Our customer support team strictly adheres to this policy. Engaging in prolonged discussions over legal interpretations with clients subject to sanctions would be neither productive nor appropriate.
Finally, while you strongly advise others to look elsewhere, you have chosen to keep your account with us. Perhaps we’re not that bad after all.
Statrys provided a very smooth and…
Statrys provided a very smooth and quick registration process for a company in Hong Kong, along with business account registration. It was an absolutely positive experience. Also, the price is really reasonable. Applications have all required functional and convenient interface.
2 January 2025
Unprompted review
Reply from Statrys
Thank you for your wonderful feedback!
We’re thrilled to hear that you had a smooth and positive experience with both company registration and business account setup. Providing a seamless process, a user-friendly platform, and competitive pricing is what we strive for.
We appreciate your support and look forward to continuing to serve your business needs!
DON'T bother with this company
DON'T bother with this company, spoke to one of their advisors, told them I already have a company however they did not accept applications from companies based in the Seychelles. I was advised by Statrys they would open a new business in Hong Kong for me and then apply for a bank account with Statrys.
I fully explained before commencing with the application what the business did and it already operated very successfully, and was advised by Statrys to open business in HK.
After taking payment the business was formed by Statrys and then I had another online meeting for the bank account with them. The next day I received that my application had been refused!!!!!!!
I noted in the online meeting the man let slip a few times it was his company or used the words my company.
I believe this is scam to get customers to open a a company in HK and then refuse you application.
PLEASE DO NOT USE THIS COMPANY, save your money and go else where.
7 February 2025
Unprompted review
Reply from Statrys
Thank you for your review—let’s clear up a few things:
1. Yes, we do not incorporate companies in the Seychelles. That part is correct.
2. We do incorporate companies in Hong Kong, but we never promise that a company incorporated through us will automatically qualify for a business account. This is clearly stated on our website—account opening is always subject to approval. That’s because setting up a company cannot and should not be a loophole to bypass KYC requirements. Simply illegal!
3. The information shared during company incorporation may not be sufficient for business account approval. These are two separate processes with different requirements—something anyone in business should understand. Our account team may request additional information or a call to fully assess the business before making a decision. That’s exactly what happened in your case, and the final decision was not to open the account.
We are in the business of serving clients we understand and trust, not in the business of tricking people into buying a Hong Kong company by promising an account. The first keeps us busy enough, and the second isn’t exactly a scalable business model.
Smooth user experience.
4 February 2025
Reply from Statrys
Hi Henry,
It was a pleasure assisting you, and we’re glad to hear you had a positive experience. We’re always here to help and look forward to supporting you again in the future.
Green Bank 🍀
23 January 2025
Unprompted review
Reply from Statrys
Hi Eliwa,
It's been great to have you as our client over the past year and we look forward to continuing to support you for many more years to come!
Best business account out there
Best business account out there. Smooth onboarding, good fees, good customer support.
27 November 2024
Unprompted review
Reply from Statrys
Hi Oscar,
Thank you for your kind words! We’re thrilled to hear you had a smooth onboarding experience and are happy with our fees and customer support. Your feedback means a lot to us.
Amazing overalkl
Service and overall features are great. Never had an issue and the interphase is very friendly..easy to use and payments are fast.
25 November 2024
Unprompted review
Reply from Statrys
Hi Juan,
Thanks for the amazing review!
No consideration for my complaint!
I posted an bad experience with them in a previous posting relating to overcollection of KYC data and involvement of risky third party to verify KYC data!
This is their answer:
"We must say, your reason for posting a bad review is quite surprising! Do you really believe we can open a business account without collecting your passport and verifying your identity? That’s just standard KYC procedure—nothing out of the ordinary."
My answer:
They did not even bother to try to understand my point! Of course i offered my passport for KYC. My point is: i told them in the beginning of the application, i dont want RISKY third party involvement for verification. And then what happened! They asked for risky third party verification. Pointing to that from my side, they canceled the account application immedealty. Summary:
a) One hand does not know what the other does in this case!
b) Customer support is not able to read a simple complaint and answer accordingly like an apology for lost time! They are surprise! PATHETIC!!
c) No apology for mistakes!
Maybe better work with an established professional company!
18 November 2024
Unprompted review
Reply from Statrys
Dear Alex,
Or should we say Henry Cheng (your previous name on Trustpilot), or perhaps Mr. Vice President at a major bank in Hong Kong (the title you claimed when applying for a business account with us).
We do owe you an apology—for the late reply.
That’s about it.
As for the rest, we won’t be apologizing to you (or anyone) who applies for a business account but refuses to go through standard identity verification. You know, the process where you show your passport on camera, then your face, and blink your eyes.
Like it or not, that’s how compliance works.
We’re in the business of serving clients who are proud of who they are and the businesses they build—not those who prefer to stay in the shadows. And if that means getting the occasional one-star review, so be it. If this even helps keep others with the same mindset away, all the better.
All the best, Mr. Vice President!
Statrys just committed theft
Statrys just committed theft, it's unbelievable what Statrys is doing. Statrys unilaterally closed the company's account while the company was still in operation, with the result that all the money in the account balance was lost. Statrys has not even been able to explain for what reasons such a nonsense, incomprehensible to common sense, was done. Statrys are thieves.
7 November 2024
Unprompted review
Reply from Statrys
SHORT ANSWER
Dear Dainius,
1. Has Statrys committed any theft? NO. The remaining balance in your company’s business account has been remitted to your company via check.
2. Do we understand your frustration? YES. You wished the funds to be sent to your personal account instead of your company.
3. Is Statrys responsible for your frustration? NO. We acted in strict accordance with the regulations, ensuring your responsibility as the company’s director is protected. The actual issue lies with your company secretary or lawyer, who failed to inform you about the rules governing company deregistration.
LONG ANSWER– STRONGLY RECOMMENDED READING FOR DIRECTORS AND SHAREHOLDERS OF HONG KONG LIMITED COMPANIES.
When a Hong Kong limited company attains dormant status and applies for deregistration, the following legal requirements apply:
1. All assets must be collected, all liabilities settled, and no accounting transactions should occur during dormancy.
2. Funds cannot be distributed to shareholders until deregistration is completed.
3. Director’s Responsibilities: Company directors are personally responsible for ensuring compliance with these legal obligations.
In conclusion, deregistering a company in Hong Kong (or any jurisdiction) is subject to clear regulatory requirements. It is advisable to seek legal counsel to ensure full compliance.
trash company and like a scam
31 October 2024
Unprompted review
Reply from Statrys
Dear Henry, Thank you for sharing your perspective on Statrys!
For someone who claims to have experience as a Vice President at a major bank in Hong Kong, we might have expected a more thorough understanding of standard KYC procedures.
In particular, verifying a client’s identity electronically is a basic requirement that we cannot and will not bypass.
If that expectation feels unreasonable or unfamiliar to you, we encourage you to consider a fintech or bank that doesn’t take regulatory obligations as seriously as we do. Why not check with your employer?
At Statrys, however, we prioritize secure and compliant operations, even if it means some applications don’t move forward and lead us to be labelled as “trash” or a “scam.
Very experienced stuff
Very experienced stuff , professional management, always online and wishing to help you.
24 October 2024
Unprompted review
Reply from Statrys
Hi Mikhail!
Thanks for the feedback! We're always here to help, anytime!
The Statrys Team
Very disappoint
Very disappoint !
They refused to open an account for an company running since 8 years and working with CURRENXIE, RAPYD and other competitor of them without ANY reasons. What a shame.
21 October 2024
Unprompted review
Reply from Statrys
Hi Rémi, Thank you for your feedback.
We understand that some of our competitors may accept a broader range of clients, aligning with their specific risk tolerances.
At Statrys, however, we do not support industries that are highly vulnerable to fraud, such as the gift card business.
We decline certain applications to uphold our commitment to security and regulatory standards. This approach may not be suitable for everyone, but we stand firmly by our standards for risk management.
Best of luck with your current providers who meet your business profile.
STATRYS is a unique online bank
STATRYS is a unique online bank - of all the online banking systems I have been using it is the most seamless and efficient.
1 October 2024
Unprompted review
Reply from Statrys
Hi Michel,
We really appreciate your thoughtful review! It’s great to hear that Statrys stands out as the most seamless and efficient solution for you. Thank you for being part of our journey!
The Statrys Team
Seamless Company Incorporation in Hong Kong with Statrys.
I used Statrys to register my business in Hong Kong, and I couldn’t be happier with their services. The process of company incorporation was seamless, and their team made everything straightforward and stress-free. They were attentive to my needs, provided excellent support throughout the process, and made sure all my questions were answered promptly. Statrys truly stands out when it comes to company creation in Hong Kong. I highly recommend them to anyone looking to establish a business here!
17 October 2024
Unprompted review
Reply from Statrys
Hi!
Thanks for your feedback! We aim to make incorporation simple and stress-free, and we're glad we could deliver. We will ensure your message reaches our team! Don’t hesitate to reach out if you have any questions.
Best,
The Statrys Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.