Unfortunately, I was not aware of the fact that the APEX Ahtlete Series App requires a phone to have a gyroscope feature. Maybe I have overseen this information on the STATSports website or in the G... See more
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Company details
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STATSports is the worlds leading provider of GPS trackers for sport. Track your game for Distance, Speed, Sprints & more with the FIFA Approved / World Rugby Approved GPS Tracker.
Contact info
STATSports Group, Drumalane Mill, BT358QS, Newry, United Kingdom
- athleteseries@statsports.com
- statsports.com
Replied to 72% of negative reviews
Typically replies within 1 week
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Very poor service and delivery
I want it to contact you so many times but nothing because I ordered something on dec 15 i think and there were holidays so I know it’s busy that’s why i went for and extra payment for a fast delivery it was scheduled for 24 December to arrive but 19dec it was one the way since then no update I contacted the delivery company and they didn’t know were the package was they said they would put a team on it and within 60 hours I would be contacted but nothing a week went bay I contacted them again same thing again we will contact you that the 31 of December i cot a text that they will deliver it between 10:30 and 14:30 but 1 hour before the deadline i get a call of that team ( delivery company) from more than a week ago luckily they delivered the package an hour later but the service was terrible and I wanted to contact you, but it was not possible to do that so this experience was so bad. I don’t know if I ever wanna order something from you again.

Reply from STATSports - Academy
For Goalkeeper
is a good GPS, but you cannot decide your position if you are a goalkeeper

Reply from STATSports - Academy
Way to Difficult to Connect
My Package arrived 10 Days late and also they didn't write to me, so i had to write them but its Okay. But Now the Tracker doesnt Work, its way Difficult to Connect the Tracker himself. And the only Contact is via Email so it takes them way to long to Answer. But its no Scam!

Reply from STATSports - Academy
Nice shopping experience-Dissapointing delivery times
Very nice shopping experience, easy to pay and quite detailed information about the products. Very helpful size guide.
Extremely dissapointed with the delivery times. I applied and paid for an express international service and 15 days later I still haven't received my order. Upon calling Fedex I got informed that my order was sent as economy and it will be delivered 3-4 weeks after I placed my order.

Reply from STATSports - Academy
Very good products !!
Absolutely fantastic customer service…
Absolutely fantastic customer service with quick and friendly response.Tracker works very well and is super easy to use.If your thinking about getting one then don’t hesitate.
First time purchase, haven't used yet
I got a great price on my purchase, Heavily discounted for the holidays. I didn’t find the set up videos on the website overly helpful, but I was able to figure it out without too much stress.
Great product
I bought this as a Christmas gift for my son. It was very last minute but was very easy and quick delivery. He absolutely loves it. He has used it for his runs and has loved the information that he gets like how he rates against others. A great product! Very motivational. He can’t wait for training to start up again after the Christmas break!
Service is good recieve in time now i…
Service is good recieve in time now i need to test product
Only one thing i do not like its the package i recieves with out boxe only in plastic

Reply from STATSports - Academy
An expensive mistake! My heart monitor will not pair with…
My new heart monitor will not pair with my statsports tracker. Which unfortunately is misbehaving badly. Simply not working correctly. I have asked for technical support no reply after a week, I know it's Xmas but it's been an expensive mistake. Cheers Colin Yates
Just read statsports reply, not correct. You stated that you would be contacting me! And not to issue another ticket/message.

Reply from STATSports - Academy
Great product
Great product. Had problems with fast shipping but they gave me correct and fast info via customer service.
It’s unbelievable they only sell … I am…
It’s unbelievable they only sell … I am trying for days to talk to someone no response. Unbelievable!!!

Reply from STATSports - Academy
Great customer service
Great customer service! Super fast and overall amazing experience
Such a great gift for my son who wants…
Such a great gift for my son who wants to be able to monitor his performances.
Does anyone actually have a contact…
Does anyone actually have a contact number that works, now not responding to my emails or Instagram messages. I understand they're busy but surely things can get resolved a lot quicker with a phone call.

Reply from STATSports - Academy
I had ordered the wrong vest size in…
I had ordered the wrong vest size in error. The customer service was quick and easy to follow to return and dispatch the right size 👍
Would recommend
Very efficient
GPS is easy to use and the vest is very comfortable. Delivery was also very fast
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