LES ATELIERS FL - INTERNATIONAL HOUSE Reviews 

1,144
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, highly engaging teaching methods, and the wonderful welcoming atmosphere during their stay. Many consumers highlight that the courses are exceptionally well-organized, offering a perfect mix of learning opportunities and fun city excursions. Visitors frequently mention how easy it is to commute due to the highly convenient central locations. However, some customers also noted that the division of student levels could be improved to better fit individual learning needs. Some people additionally mentioned minor issues with scheduling flexibility, such as breaks running long or unexpected changes in teachers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing teachers and administrative team members... See more

User experience

Clients share positive opinions on user experience, highlighting how well-structured and engaging the classes... See more

Location

Reviewers mention positive feedback about location, highlighting the very convenient setting that makes daily... See more

Service

Customers consistently note positive experiences with service, enjoying both morning and afternoon classes.... See more

Holidays

Consumers find holidays to be a wonderful and well-structured experience that provides both a sense of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with my course at Les Areliers! It was a great experience with wonderful staff and teachers. A big thank you to Dannys for his outstanding and super captivating lessons, le temps passa... See more

Company replied

Rated 5 out of 5 stars

c'était le deuxième fois que j'ai suivi un cours de français a les Ateliers á Biarritz. I was very satisfied with my experience both times. Guilhem, Manon, and Léa were great. Alexandra was a super... See more

Company replied

Rated 5 out of 5 stars

I had an amazing time in Lyon with Les Ateliers FL. The staff was energetic and helpful, whether answering my questions about the city, helping me get settled with a host family, or conducting courses... See more

Company replied

Rated 5 out of 5 stars

The beginner French class has a wonderful teacher called Mr. Christopher, who is very attentive, funny and interactive. He makes sure everyone receive proper instructions in pronunciation, grammar an... See more

Company replied


Company details

  1. French language school
  2. College
  3. English Language Instructor
  4. Group Accommodation
  5. Home Stay

Written by the company

LES ATELIERS FL & INTERNATIONAL HOUSE Paris, Nice, Bordeaux, Biarritz, Lyon is a group of French as a foreign language schools. Our schools welcome international students for language immersion stays. On the program: French lessons, sports and cultural activities, discovery of France, its traditions, its gastronomy, accommodation (with family or residence) and transfers. We also offer online courses at our FL Online school.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,144)

130 reviews in the last 12 months

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Rated 4 out of 5 stars

Good Language Course

The Atmosphere was very good. I learned a lot but the course good have been a bit more organised and structured.

17 May 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Hello !
Thank you very much for your comment, which will help us to improve our courses and offer an even more rewarding experience.

See you soon

Rated 3 out of 5 stars

Charlene was very good

Charlene was very good.
Isabelle was not that good.

26 April 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Hello Delano. Thank you for your message. We hope, however, that you enjoyed the gentleness and beauty of Biarritz.

Rated 3 out of 5 stars

I have to give this school a 3 star.

I have to give this school a 3 star.
The teachers are good, but they are all teaching separate content. If you stay for more than 3 weeks you might have 3-4 teachers in that time and they will all use their own way in sending you learning material and use different learning content.
The school does not have many school rooms, so if you are few in your class then you might have to be located on the hallway and need to keep quiet for the other classes, yes very strange.

10 November 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Thank you for your message. We're sorry to hear that your experience in Bordeaux wasn't perfect. You should know that since January, we have recruited a stable team of teachers who follow our groups of students over the long term. As far as teaching materials are concerned, we use a wide range of resources to expose students to a wide range of French and French-speaking documents, which we share in our teams classroom or in paper format for those who wish to do so. Regards

Rated 3 out of 5 stars

Theacher sub

At the start it was great, but after a supple weeks of class, our teacher had to leave and a sub came in. I feel that we did not leaned much with him. And I was not enjoying going to class, because he usually had a rude way to communicate. I am here learning a new lenguage because I want to, because I thought it would be fun but with that teacher it didn't feel that way

29 March 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

We are sorry that your experience was not to your liking. You were enrolled in an au pair program lasting several weeks, and should have come to see us so that we could find a solution.

Rated 4 out of 5 stars

Very good approach from teachers

Very good approach from teachers, especially Dennis & Geraldine. I would appreciate more involvement of the school regarding organisation. Generally, a good experience.

29 March 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Merci beaucoup pour ton commentaire qui nous fait très plaisir ! Nous sommes heureux que tu aies apprécié ton séjour avec nous et nous serions ravis de te revoir dans nos écoles. 😊

Rated 5 out of 5 stars

Excellent experience

Excellent experience! Les Ateliers FL kept me well posted before arriving to Nice. The teacher was very nice and she had an inspiring ways to teach. Besides the lessons we also had cultural program. I only regret that I had only a week to stay. I will definately do this again and I truly recommend Les Ateliers FL!

22 March 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Thank you for your very kind comment. We look forward to welcoming you back to our schools to continue your learning and cultural discovery in a friendly atmosphere !

Rated 5 out of 5 stars

Efficient two weeks with language and culture

I had a wonderful two weeks superintensive French course in Nice. The teaching was very good and efficient and we also went outside the school to study in practise. It was nice to have excursions to Villefranche du Mer and Sainte Paul de Vence, too. The personnel of the school was kind and I had the feeling they really took care of us many ways. Except of the language I learned a lot about France and the French culture and Nice. I’ll go to another course this year or next year, if possible.

16 February 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

It's a pleasure to hear that you enjoyed your experience with Les ateliers FL Nice. It is of course possible to register for other courses. We look forward to welcoming you back!

Rated 5 out of 5 stars

Our teacher Mary is very fun

Our teacher Mary is very fun, respectful and engaging!
I had a very good time during my course and learned a lot during my 3 weeks, all thanks to her playful/proffessional attitude.

The first week the classroom was very cold and all though it was cold outside (for Paris, 0°C) there is no reason to keep the heat as low as it was.
Some class members actually thought about quitting because of the climate.

The heat improved in the later weeks.

26 January 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Thank you for your comment, which we'll be sure to pass on to your teacher Marie. We're sorry about the chill in our premises, the cold snap took everyone in Paris by surprise and it took a few days to warm up the building. Don't hesitate to visit us again soon - why not in spring? THE best time to visit PAris!

Rated 5 out of 5 stars

The classes were really engaging and…

The classes were really engaging and the teacher was so fun! I felt very comfortable in speaking French in class (and normally I’d be a bit afraid so) and because of that I improved my French a lot! There is a good vibe in class and it was really interesting.

19 January 2024
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Claudia, thank you so much for your comment ! We are very happy that you enjoyed you you stay with us and we are looking forward to welcoming you back in one of our schools !

Rated 1 out of 5 stars

Do not trust this school

Do not trust this school! I signed up as a student in 2023. Unfortunately, I wasn't able to attend. I was lucky enough to cancel in time for a refund. The school promised me a refund since Summer of 2023. I have been communicating with them back and forth for MONTHS! it is now January 2024 and I haven't received my refund. Just a bunch of vague promises of when they will make the transfer. My next step is to hire a legal team to deal with this situation. Please don't make the same mistake I did!

1 July 2023
Unprompted review
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Shamira, I see that unless mistaken you have received your 500€ refund by now. Sorry for the delay which we know can sometimes take more than expected. Best

Rated 5 out of 5 stars

The absolute best school

The absolute best school - I wouldn’t go anywhere else. Love everything about the school and the teachers are great!!!!

22 December 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Debra, thank you so much for your feedback!!!!! Best

Rated 4 out of 5 stars

True experience

The teacher was amazing and everything else except first week it was very confusing, they put people in wrong classes and the shedule was weird. Beside first week i had a wonderful experience!

15 December 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Clarence, thank you very much for your comment! It can happen that on the first week some ajustments can be made regarding the level in the class, but we are very happy that you enjoyed your stay with us!!!

Rated 1 out of 5 stars

I DONT RECOMMEND THIS SCHOOL!!!

I DONT RECOMMEND THIS SCHOOL!!!, because from the beginning they didn’t know in which group to put me in. BUT! I passed tests. Firstly they put me in B1 (where I told them was really hard for me and they were surprised), then in A2 (in which was all good), then they texted me mail that « they’re happy to see me in a A1 group ». I really DONT recommend to study french there, or you will lose an interest in french language. I love this language but which experience they gave me… And it costs not cheap to not be offended.

upd: now you’re telling me i didn’t go for some reasons? 🤣 you all were a whole reason i didn’t and i’m happy. i tried « alliance française », now it’s the best school for me. I didn’t even pass test, i tried me in A2, and i already finished my semester, now i feel comfortable to speak and will go in B1.

You better learn from your mistakes cause i’m not the only one you did the same! Why we need to pass tests if you don’t know in which group people needs to go? No one knows anything, idk how you’re working, but i’m so happy im not working with you. I even don’t care of money of prescription i paid, thanks God i left.

8 December 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Anelya, we're sorry about your experience. It seems that there was a big misunderstanding when you arrived because for some reason you did not go to the right class and we're sorry about that. It seems that you went to a group of another program and not the au pair program. You're more than welcome to come back for the next term in the program that you registered for. Best

Rated 3 out of 5 stars

I thought it was really disturbing that…

I thought it was really disturbing that people came far too late every single day and also after break. They were allowed to come and go as they pleased them. For the others, being on time it was more than disturbing. I also thought that the topics were really boring. The whole class wasnt really motivated so another choice of topic might have changed that. The highlights of the day were the workshops courses. I had a really good teacher (young, short dark hair, female). Those classes were really helpful and well structred.

24 November 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Victor, thank you for your feedback! I forwarded your message to our team in Paris so that they can remind our students to be on time not to disturb the rest of the class. We are very happy that you enjoyed your workshops and your teacher!

Rated 1 out of 5 stars

Disappointing

It's my second experience in the school. First one in 2016 when everything was fine. This one, in 2023, it's like i'm living a horror show. The Bordeaux school is great (specially Corrine, Heloîse and Nikki, who are really helpful and kind), but the school in general (Les Ateliers FL) is horrible. They made me pay for an hebergement in advance and since I shortened my stay (the decision was taken on July 31, 2023) they haven't given my money back, despite all the calls, all the e-mails, all the discussions. I'm expecting over a thousand euros reimbursement and nothing, no answer. Seems like they just don't want to give it back although they say they will by the phone, no one is willing to put it in writing. The language experience is fair, the office experience is horrible.

16 October 2023
Unprompted review
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Maria, for reimbursement of that amount of money, I agree it takes long time and you might feel it's too long. I've just had an answer for our financial department is on the list and will be done soon. Sorry for the delay but for sure you will be reimbursed!

Rated 5 out of 5 stars

Great teachers!

I had an awesome time learning french at Les Ateliers in Paris. I had a great teacher and met some very kind people there. The students are quite young. The courses were organised well and the school was easy to find.

13 October 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Simon, thank you so much for your feedback! We hope to see you again in one of our schools!

Rated 2 out of 5 stars

High number of students with different knowledge in french

We had as well in the morning as in the afternoon very good teachers. And I don't want to blame the teachers for the bad score.
In the morning we were 10 and 12 (first week / second week) students in the levels lower A1 to higher A2 in class. In the afternoon we were 12 and 14 students in the levels A2 (lower ?) to B2 in class. The difference in language levels within the classes was very high. From my point of view, taking care for the individual language level was hardly possible.
For me, the two weeks were only a refreshing of things already learned before.
The difference in knowledge of french within the class was too high. Opening an additional class would have solved the problem.
I lived with a host family; and this family was excellent. Every evening we talked about current days experiences and up-to-date topics.
In short: Good teachers, good host family, bad administration of the school.

6 October 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Joerg, thank you very much for the feedback about the teachers and your family! I forwarded your complaint about the administration so that they can improve! :) Best

Rated 4 out of 5 stars

School was great but accommodation could be improved

The school was great. The teachers were very friendly and helpful and the classes were very interactive.

My downside was that I booked an apartment through the school which ended up being quite far away from the school. I also didn't receive much information about arriving at the apartment, nor did it seem to be set up for a four week stay (i.e. missing cleaning supplies etc). I also never received any response to my emails enquiring about travelling from the apartment to the city/school once I found out the locoation. It worked out ok in the end but I would book an AirBnB next time.

6 October 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Louise, thank you for your feedback. My colleague from Biarritz told me that your accommodation was 25 minutes away from the school by bus. In Biarritz, public transportations are indeed not the best and it can take time to go from one place to another. All the details are written on the document we give to student when they get an accommodation with us. We're very sorry if you missed the information or if it was not clear. We hope you enjoyed your experience with us anyway! Best

Rated 4 out of 5 stars

Review September 2023

I had a great experience and the excursions and classes were great. However, in the first week I thought Sarah was very good however there was over explanation on some of the grammar. The over explanation was very confusing on things I already understood. I think Sarah is great for more advanced students but not for beginners.

Natalie and Elizabeth were outstanding!

29 September 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Monia, thank you so much for your feedback ! We're happy to read that you've had a great experience with us in Bordeaux!

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