LES ATELIERS FL - INTERNATIONAL HOUSE Reviews 

1,144
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff, highly engaging teaching methods, and the wonderful welcoming atmosphere during their stay. Many consumers highlight that the courses are exceptionally well-organized, offering a perfect mix of learning opportunities and fun city excursions. Visitors frequently mention how easy it is to commute due to the highly convenient central locations. However, some customers also noted that the division of student levels could be improved to better fit individual learning needs. Some people additionally mentioned minor issues with scheduling flexibility, such as breaks running long or unexpected changes in teachers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing teachers and administrative team members... See more

User experience

Clients share positive opinions on user experience, highlighting how well-structured and engaging the classes... See more

Location

Reviewers mention positive feedback about location, highlighting the very convenient setting that makes daily... See more

Service

Customers consistently note positive experiences with service, enjoying both morning and afternoon classes.... See more

Holidays

Consumers find holidays to be a wonderful and well-structured experience that provides both a sense of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with my course at Les Areliers! It was a great experience with wonderful staff and teachers. A big thank you to Dannys for his outstanding and super captivating lessons, le temps passa... See more

Company replied

Rated 5 out of 5 stars

c'était le deuxième fois que j'ai suivi un cours de français a les Ateliers á Biarritz. I was very satisfied with my experience both times. Guilhem, Manon, and Léa were great. Alexandra was a super... See more

Company replied

Rated 5 out of 5 stars

I had an amazing time in Lyon with Les Ateliers FL. The staff was energetic and helpful, whether answering my questions about the city, helping me get settled with a host family, or conducting courses... See more

Company replied

Rated 5 out of 5 stars

The beginner French class has a wonderful teacher called Mr. Christopher, who is very attentive, funny and interactive. He makes sure everyone receive proper instructions in pronunciation, grammar an... See more

Company replied


Company details

  1. French language school
  2. College
  3. English Language Instructor
  4. Group Accommodation
  5. Home Stay

Written by the company

LES ATELIERS FL & INTERNATIONAL HOUSE Paris, Nice, Bordeaux, Biarritz, Lyon is a group of French as a foreign language schools. Our schools welcome international students for language immersion stays. On the program: French lessons, sports and cultural activities, discovery of France, its traditions, its gastronomy, accommodation (with family or residence) and transfers. We also offer online courses at our FL Online school.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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4.7

All reviews

(1,144)

130 reviews in the last 12 months

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Rated 4 out of 5 stars

Good but some things to improve

The classes are a good way to get immersed in the language and to get to know other people who are going through the same experience. We were 6 people in class so the groups are quite reduced. The other students were very friendly and we often hanged out after class or visited other cities that were close-by.
Shout-out to Gregg as he was very invested in our learning and asked us about what we felt were our weakness in French so that he could provide some exercises.

I chose the diving program, which was supposed to offer a PADI certification according to the website. Despite confirming this via email, it turned out to be impossible. The communication about this topic was very unclear and disorganised. At the end, I managed to get the French Diving certification but I think it's partly due to my persistence.
The scheduling was tight, and I often had to eat on the way to the diving school. However, it was a nice experience and the classes were very interesting.

As for the accomodation, the location was perfect. The eating schedules were complicated, cos if I didn't make it on time I wouldn't be able to eat since the host mom slept on the coach in the kitchen (it's was an open concept kitchen). That happened a couple times. I also had to have breakfast while the host mom was sleeping there, so that wasn't ideal.
Additionally, I requested a non-smoking environment, but there was occasional smoking, However, my room wasn't smelly and the host did try to smoke close to the window. As for the food only one day it was a home cooked meal, the rest was store bought food. It was a nice accomodation but I would have changed some things.

Overall, it was a nice experience in the small and cozy Nice.

8 September 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Miriam, thank you very much for your feedback. We are very happy that you had a good experience with us and within your host family. I've forwarded your message to our team in Nice so that they can use your feedback as an improvement about the diving sessions. Best

Rated 5 out of 5 stars

The entire program was well run and…

The entire program was well run and efficient throughout the process. The language classes were extremely beneficial.

7 September 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Matthew, thank you so much for your feedback! Come back anytime!

Rated 4 out of 5 stars

Tres bonne!!

10 August 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Alessandro, un grand merci pour votre commentaire !

Rated 1 out of 5 stars

Many many things to improve, not satisfied.

They made us go there the first day at 8:15 and then let us sit in silence for forty minutes doing nothing. when they arrived the introduction was more or less like this: "we are a school, there are classes with different levels, now you can go to class". Instead, they could show us around the school (I discovered the terrace only after 5 days I was there) and show us around to get to know people and feel welcomed. all the activities organized by them were held in the same hours as I had class. so it was impossible to participate. One day I was having lunch in the same room where the staff had lunch. As soon as I walked in, they started talking in a low voice like they didn’t want me to hear their speeches: how to make a person feel welcomed. changed 3 teachers to general French lessons, changed two teachers to thematic lessons in two weeks.

10 August 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Chiara, thank you for your feedback that has been transferred to our Paris school. This will help us a lot improve! Best

Rated 5 out of 5 stars

France Langue is great

France Langue is great. Can't wait to bring my students next year! I enjoyed my class and classmates very much.

4 August 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour David, thank you so much for your feedback! We are now "Les ateliers" but the quality of teaching is just the same :) Can't wait to welcome you next year with your students!

Rated 1 out of 5 stars

I cancelled it one month before and you…

I cancelled it one month before and you didn´t return my reservation fee of 200 euros. How do you justify it?
200 euros for doing what?

27 July 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Diana, thank you for your message. We applied a cancellation fee of €80 according to our General Conditions of Sales because you had booked accommodation, but we have not received any further payment from you.
Maybe you paid this amount of money to your agency you registered through and you should talk about this issue with them. Best

Rated 2 out of 5 stars

Staff good

Staff good
Location medium
Facilities (WC/Rooms) good
teaching metodics BAD.
Too many songs played at the class, not much practicing on speaching or writting.
It´s a summer course if you want to kill time.

28 July 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Caroline, thanl you for your comment that has been transfered to our Nice school. It will help us improve even more. best.

Rated 1 out of 5 stars

The worst programme I have sent my daughter to

The information provided on lodging and meals was highly inaccurate, almost to the point of being fraudulent. On the “RULES FOR LODGING IN A HOST FAMILY” provided, it indicated that: “Dinner: You will be served a complete meal including a starter, a main course, cheese and/or a dessert. These meals will be varied and adapted to any particular health requirements you may have.” It also states: “This is a single bedroom in the apartment. Your bedroom will include the following as a minimum: 1 bed, 1 bedside table, 1 desk, 1 chair and storage areas.” No such varied or 3 course meals were provided. In fact, I understand that the most unhealthy food was provided. Furthermore, it was not a single bedroom- rather a large room shared by more than 5 people. I cannot believe that such information is being provided when the reality is completed different.

27 July 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour, first of all thank you very much for your feedback that has been transmited to our Biarritz school. They will check with the family and make sure our documents are up to date if needed.
We are a bit surprised about the food because this precise family owns a chain of healthy restaurants in Biarritz.
Thank you again for making sure we are always improving.

Rated 3 out of 5 stars

Awful welcome day

Even though I informed in advance that I should take the C1 French course because I had an exam to take, they placed me in the B1+ course. I complained but they didn't change the level until the second day. I had the feeling that I'd completely lost one day and my first experience was awful.

20 July 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Jose, we're sorry to hear that. We hope you enjoyed your C1 class the rest of the week.

Rated 3 out of 5 stars

Naomi did not enjoy the food at all

Naomi did not enjoy the food at all - she honestly said it was inedible which is not OK - it was strange to me that there weren’t even croissants for breakfast. She also did not learn much as far as I could tell and everyone spoke Spanish so the teacher translated into Spanish. Otherwise seemed good. Thanks.

14 July 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour, we're sorry to hear that your daughter did not enjoy French food. Croissants for breakfast are a bit cliché (even though I wish I had some croissants myself every morning). We do hope she had a good stay anyway :)

Rated 1 out of 5 stars

Poor quality; the worst I’ve experienced so far!

The pace of the lessons was very slow and the content was uninspiring and boring. In the first two days we just did exercises from a textbook, sometimes with no introduction or a starter activity. There were also 13 students in the group and a wide range of ability ( from B1 to C1). The language school was not able to provide lessons that cater for an advanced level (C1) despite what they have written on their website. When I complained about the content not being suitable for a more advanced level, the teacher gave us longer texts to read but these texts were not more complex in terms of vocabulary and language structures. We spent an hour reading a text and discussing the meaning of 5 words. Many students were on their phones, exchanging messages or doing other activities as they were waiting for weaker students to finish reading a text or completing a task. The teacher did not have a clear understanding of how to form the basic present subjunctive and struggled to explain exceptions. The Kahoot games we did at the end of lessons were full of errors - the games were chosen from the ones already created by other teachers and they were not even checked prior to being used in class. We were asked to send all written work to the teacher so she can mark it but I never received any feedback. In the Les ateliers thématiques there were also students of a very wide range of ability (from beginners to advanced learners). I’ve attended many other language schools in France and also in other countries but I don’t recommend this one and I wouldn’t go back there again.

6 July 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Elena, we're sorry to hear you've had a bad experience.

Rated 1 out of 5 stars

I was enrolled in the Paris school and…

I was enrolled in the Paris school and it closed down suddenly without warning, explanation or reimbursement. Very disappointed at this level of service.

22 June 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Isabella, our school is open and our classes never stopped. We just have another name now : Les ateliers FL. Best

Rated 1 out of 5 stars

Choosing this school was a big mistake

Choosing this school was a big mistake. I booked the course and paid for it, but because of the visa denial, I had to cancel the reservation. This was six months ago. I still have not received my money back. The management of the school does not answer questions related to refunds. It seems that only the police and the court can help me to communicate with these people.

30 March 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

We're sorry to hear about your experience. You registered with us via an agency. When there are intermediaries, claims take longer to process. After checking, I can confirm that we have reimbursed your agency, which will now be able to reimburse you directly.

Rated 5 out of 5 stars

Best language school ever !!!

Best language school ever !!!
With the excellently trained teachers, interesting, exciting , up-to date lessons and warm atmosphere.I am really happy that I chose France Langue.

2 March 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Mila, thank you so much about your very nice feedback ! You're more than welcome to come back anytime here or in any of our other schools !!

Rated 5 out of 5 stars

Langue

France Langue

2 February 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

C'est bien nous ! :)

Rated 5 out of 5 stars

I’m very pleased with the learning…

I’m very pleased with the learning experience at FL-Biarritz. Both instructors were knowledgeable, and personable with a desire to help you learn. The administration was helpful. I recommend FL-Biarritz without hesitation.

8 January 2023
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Tanya, thank you so much for this nice feedback ! You're welcome anytime, in Biarritz or in our other schools !

Rated 5 out of 5 stars

My French developed so quickly!

female, 18, from Germany

After having spent 3 weeks at France Langue Nice I can only recommend this experience to everyone willing to work on a language! The teachers are able to work out your individual level and keep the balance between having fun in class and creating an environment for progress. Also the topics are very interesting and fitted for the group. There are also lessons outside the school incorporated, which is nice. And having the possibility of using the just learned on a day to day basis is key and super satisfying. Since we barely spoke French in class in my hometown I was a little scared of talking to others. But I can tell you, my French developed so quickly since the first day, it was really cool. And I've also met people who learned the language for the first time there which was super impressive! Like you can see, with France Langue you can master anything :)
Also greetings to my teacher Marion, you were awesome. Merci beaucoup!

13 October 2022
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Amelia, thank you so much for this nice feedback on your experience with us at France Langue Nice ! We are very happy that you got to make the most of our offer : class at school and outside the school ! We hope you will come back soon ! Best

Rated 5 out of 5 stars

Great school & teachers, good location

Good school with great teachers! located in the beautiful 5th arr. There are a lot of students from all over the world, they were all adorable and the interactions with the other students during the classes were interesting.

6 November 2022
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Mia, thank you so much for this nice feedback ! Come back whenever you want ! We'll save you a seat !

Rated 4 out of 5 stars

2 weeks holidays

I was only 2 weeks there. It was a good and relaxed experience for holidays. I recommend the additional afternoon class if you want more challenge. You will learn more from students of higher level. The school was small and pretty in an older house with a court, close to the golden triangle of Bordeaux. Some rooms are small, some rooms are ok. During the summerholidays there are more students. So the classroom was full and we sat closely together.

21 August 2022
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Reply from LES ATELIERS FL - INTERNATIONAL HOUSE

Bonjour Bettina, thank you very much for your feedback ! We are very happy that you enjoyed your experience with us and you are always welcome !

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