While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I stayed at Host Southampton Crossings and made the reservation through Staykeeper in booking.com. they requested a damage deposit of £50. I checked out in the month of August, but I have not yet rec... See more

Rated 5 out of 5 stars

A moden student dorm with ensuite shower/toilet, in december, many kids living with family so it wasn't crowded. It's relatively small, quiet, and not filthy. The buildings water smells sweet is my on... See more

Company replied

Rated 4 out of 5 stars

Everything was great, the facilities are all new and you can use them whenever you want. Besides, the bed was big and comfortable. However I am having issues to have the deposit back, hope I can f... See more

Rated 1 out of 5 stars

I stayed at Host Southampton Crossings and made the reservation through Staykeeper. Prior to my check-in, they requested a damage deposit of £50. I checked out a month ago, but I have not yet received... See more

Company details

  1. Business-to-Business service

Written by the company

Award-winning proptech company helping multifamily and student housing landlords around the world increase revenue with short stay leases.


Contact info

2.9

Average

TrustScore 3 out of 5

68 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

In terms of an flat-type hotel

In terms of an flat-type hotel, you can experience living alone in a foreign land.
The station is also nearby, and in front of the building is a zoo and a cute old church.
It was the best environment.
thank you.

28 December 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

We are happy that you enjoyed your stay at the property. Please come back soon.

Rated 5 out of 5 stars

Overall Great facilities

Overall Great facilities. I wasn't expecting a kitchen area which really made my stay very comfortable and convenient. Highly recommend it.

22 December 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for your wonderful feedback and we are extremely happy that you had a comfortable and enjoyable stay. We hope you can come back soon.

Rated 1 out of 5 stars

scam

nice apartment, on the other hand SCAM on the deposit,
we left the apartment was nickel but we have never been refunded the deposit and no response to my many requests. BEWARE

20 October 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Hi Laurent, We are sorry for the delay in providing the information about the deposit but we will use your feedback to improve our service better. Thank you

Rated 4 out of 5 stars

The room was comfortable and clean with…

The room was comfortable and clean with very good Wi-Fi. Kitchen facilities were available if you wished to use them and I received free vouchers for free parking and use of the sports facilities. Although Westminster Hall is on the outskirts of Oxford and Botley village is a long walk away, a very regular and affordable bus service provided an excellent link to the centre of Oxford directly from the Halls.

4 December 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for your feedback and we are happy that you had a comfortable stay. We are looking forward to welcoming you back in the near future.

Rated 5 out of 5 stars

A good place to stay with no frills

The check in was quick and easy and the room was comfortable with a kettle, TV decent bathroom, towels and toiletries.

24 October 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for your wonderful feedback and for helping out to promote this property. Please come back soon.

Rated 5 out of 5 stars

It was a tremendous stay for 3days

It was a tremendous stay for 3days, the place make you feel like home,it so near to every transport and within a walking distance of many attractions.

2 December 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

The team here at Staykeepers Homes is thrilled to hear such good feedback. I hope you can come back soon.

Rated 5 out of 5 stars

A moden student dorm with ensuite…

A moden student dorm with ensuite shower/toilet, in december, many kids living with family so it wasn't crowded. It's relatively small, quiet, and not filthy. The buildings water smells sweet is my only real complaint. It's fairly warm too considering the outside temperature. 10 min walk to Aldi.

9 December 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you so much for taking the time to leave us this review. We are glad that you enjoy your stay. Do not wait too long before you come back.

Rated 5 out of 5 stars

Good

The place was clean, warm and cozy.

30 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Your review made our day! Thank you for your honest feedback. We hope to have the chance to have you as our guest in the future.

Rated 5 out of 5 stars

Everything was great.

Everything was great.
We had everything we needed.

25 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We hope to have the chance to host you again in the future.

Rated 5 out of 5 stars

Really great stay

Really great stay. Super quiet room and very clean. Really close to the railway station and walking distance, 10 minutes to the city centre. Will stay here again.

25 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for your wonderful feedback. Please come back soon.

Rated 3 out of 5 stars

Good value for money but could be better

Pros:The hotel is clean with a reasonable price and the location is good. Cons: The check in time was at 3 pm while the check out time is 10 am, so there is a 5 hours difference between check in and out. This is too much. There is fee for early check in and late check out. I had to stay in the street about 3 hours before making my check in and I had to go to the airport 5 hours early after checking out. There is no kettle in the room. The name written on the property is Anson hotel which is different from booking.com. I stayed in a basement room and it was a little bit hot.

24 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

Rated 4 out of 5 stars

Good place to come back

I really liked the location and the room. Cleanliness could be improved a bit. It was just a bit distressing having to call twice to get the access codes to the building and the room.

17 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

We are so grateful for your kind words. Thanks for sharing your review with us and the community.

Rated 4 out of 5 stars

Lots of communication

7 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Hi Rachel, we are sorry for the lots of communication that we have sent. It serves as a reminder to all the guests on the property but we will review those communications that we will send to every guest. Thank you for letting us know.

Rated 5 out of 5 stars

Place was clean,safety and great…

Place was clean,safety and great located.

20 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for your feedback. We are happy that you like the property location and that we were able to meet your standard during your stay. Hoping you can come back soon.

Rated 5 out of 5 stars

Anson Road Hotel: Great Value

My Anson road accommodation was a first rate place to stay. It's location is close to transport links, shops and restaurants. It is also well served by Uber Eats, Just Eat etc. The hotel is homely, clean and each floor has a fully equipped kitchen plus a washer/dryer.

14 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

It really warms our hearts to read such a wonderful review. We are grateful that you enjoyed your stay and were comfortable with the accommodation. Please come back soon.

Rated 4 out of 5 stars

Everything good

Everything good. They care about their customers. Good value for money. As usual with all human activities, some small problems that are not worth to be specified.

31 October 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

The team here at Staykeepers Homes is thrilled to hear such good feedback and we would like to say thank you for staying with us.

Rated 5 out of 5 stars

Good value for money

Very nice location close to Chalk Farm and Camden. Studios are super cozy and fully equipped. Customer agents are available to help at any time. Would highly recommend.

4 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Hello Athena, Thank you for sharing your experience with us! We totally appreciate it! Please do not take too long before coming back!

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect, very easy and accesible! Lovely apartment

13 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

It is good to hear that you enjoyed your stay. We are looking forward to hearing from you about booking a new reservation in the near future.

Rated 4 out of 5 stars

Confortable and well located room

The room is clean and confortable. The location of the residence is great, you can reach all the important monuments really quickly and there is a lot of places to eat, around the appartment. The team is really here to help us, that's great.
However, it is noisy. During the night you can hear the cars passing down the road and inside of the location you can hear the other people. Furthermore, during my stay (4 nights), some people knocked at the door of the residence 2 nights in a row for quite a long time. It was a bit bothering and worrying. But apart from that, it was a nice room, and it fitted me well.

7 November 2022
Unprompted review
Staykeepers logo

Reply from Staykeepers

Thank you for giving us 4 out of 5 ratings. I'm really glad that you brought to our attention that some people knocked at the door during your stay. We will take a look at this matter to make sure that this will not be happening again but despite the issue, we are glad that you still enjoyed your stay at the property. It is lovely to know that you like the property location since it is accessible to some of the best places. I hope you can come back soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look