Staypro.no Reviews 

13,243
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

I`ve recently started own construction business. Norway is relatively small market and its not so easy to find proper shop with wide range of assortment. Staypro has it though - big choice. Proper... See more

Rated 3 out of 5 stars

Great prices and great selection but unfortunately the delivery was handled by Postnord which, as usual, was problematic. The two items were delivered separately with almost two weeks between the del... See more

Company details

  1. Tool shop
  2. Electrical supply shop
  3. Garden centre
  4. Plumbers' merchant
  5. Safety and work wear

About Staypro.no

Written by the company

Staypro er en nettbutikk med virksomhet i Norge, Sverige og Finland. Med over 100 000 produkter i sortimentet – nøye utvalgte fra de beste varemerkene – tilbyr Staypro kvalitetsprodukter med raske hjemleveranser.

Staypro leverer produkter som er utvalgte for bevisste håndverkere og hjemmefiksere, det vil si alt som trengs i kategoriene verktøy, laser og måleinstrumenter, arbeidsplass og verksted, klær, beskyttelse, tilbehør og forbruk, hage, strøm og VVS. Det omfattende sortimentet i kombinasjon med kompetent kundeservice gjør Staypro til en selvsagt god partner for alle bevisste håndverkere og hjemmefiksere.

Staypro

Written by the company

Raske leveranser
80 000 kvm sentrallager for lynraske leveranser
Kundeservice som kan
Kompetente spesialister som kan svare på dine spørsmål og gi råd
Utvalgt sortiment
Over 100 000 produkter i sortimentet, utvalgt for sin kvalitet og funksjon

Contact info

4.2

Great

TrustScore 4 out of 5

13k reviews

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4.2

All reviews

(13,243)

718 reviews in the last 12 months

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Rated 1 out of 5 stars

Missing planer cutting heads

According to the manual, 7 different cutter heads should be included in the planer package. Only one was in the package.

25 February 2022
Staypro.no logo

Reply from Staypro.no

Hei.

På våre nettsider står det alltid et leveringsomfang under produktet.

Der vil all informasjon om alt som er inkuldert stå.

Beklager hvis vårt leveringsomfang ikke samsvarte med den genrelle manualen fra leverandören.

Ha en fin dag.

Hilsen Staypro.

Rated 1 out of 5 stars

STAY AWAY!!!

STAYPRO???? Rather. STAY AWAY!!!!

18 February 2022
Staypro.no logo

Reply from Staypro.no

I am sorry that you feel this way.

If you want further help you are always welcome to give us a call so we can help you more.

Have a nice day.

Staypro.

Rated 4 out of 5 stars

I like your e-shop

I like your e-shop. Everything is easy to find. You have exactly as much information as is needed and really often you have special deals. Prices are good. Only thing - sometimes your delivery or "in stock" information is not correct. Fix that and you will be my favorit e-shop 👍💪4 out of 5 stars. Stay pro! 💪😊

16 February 2022
Rated 1 out of 5 stars

the worst experience !!!

the worst experience !!!! 3 orders = 3 disasters, I DO NOT RECOMMEND !!!!! , 1 order delivery time 5 months, 1 order delivery time 7 months, 3rd order was totally wrong and no one answers the e-mail. AVOID THIS !!!!!

11 February 2022
Rated 1 out of 5 stars

This is by far the worst online…

This is by far the worst online purchase experience ever.
When I ordered, there was no information that Staypro had to order the product from the manufacturer, and that delivery would be a month later. this was informed only after I contacted them.
Two weeks after the promised delivery date, I had still not heard anything, so I asked them to cancel the order.
But magically, an hour after I requested them to cancel the order, the product was available and they shipped it, ignoring my request for a cancellation.
My first and last order with Staypro.

4 February 2022
Unprompted review
Staypro.no logo

Reply from Staypro.no


Hei.

Lang leveringstid kan dessverre forekomme da vi som regel bestiller varene fra leverandør. Dette er beklagelig, men vi gjør vårt beste for at det skal gå raskest mulig.

Dette er noe vi jobber med og strever etter å forbedre oss.

Vi vil aldri lyve for våre kunder, det har ingen hensikt for verken oss eller kundene våre. Vi forholder oss til informasjonen vi får fra leverandør, og den kan dessverre av og til endre seg.

Ha en fin dag.

Hilsen Staypro.

Rated 4 out of 5 stars

Good online store with good customer service.

Generally a good online store with good customer support! This time only four stars since the promise to send within 24 hours wasn’t kept. At the end I was waiting 4 days until the parcel was handed over to the post service. This was probably caused by COVID-19 related stuff shortage. Anyway, thanks for the good tools!

13 January 2022
Rated 1 out of 5 stars

Completely useless and unprofessional…

Completely useless and unprofessional customer service. I've placed an order and waiting on the item for weeks. Tries to call customer service many times, no response! Phone number is there just for decoration! Item arrived on stock on Monday, sent them emails, messages and got a response that it will be sent within that week and of course it wasn't. Very poor communication, fake promises and completely unprepared for larger number of orders.
Still waiting on delivery, order placed on 20.11.2021 and no feedback from them whatsoever.

22 December 2021
Unprompted review
Rated 1 out of 5 stars

Was told after purchasing that it…

Was told after purchasing that it wasn't in stock and it would take a week... One month later it arrived. Multiple requests for a tracking URL went unanswered. The product itself is great as expected, but the service to get it was not pleasant.

17 December 2021

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