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Staysure Ireland Reviews 

644
•
TrustScore 5 out of 5

4.8

Travel Insurance Company
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Review summary

Created with AI, based on recent reviews

Considering 640 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website easy to use and navigate, appreciating the straightforward process for obtaining quotes and coverage. Many highlighted the competitive and reasonable pricing, especially for those with pre-existing medical conditions or for senior citizens. Reviewers frequently praised the staff for being helpful, polite, and patient, providing clear explanations and making the experience pleasant. The service was often described as efficient, with many people delighted by the quick and easy process of securing their insurance. However, some people were dissatisfied with the clarity of policy details, mentioning instances where minimum cover was not adequately explained or when customer service interactions were less than satisfactory.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of navigation and the... See more

Website

People report positive experiences with the website, consistently finding it easy to navigate and... See more

Price

Customers had positive experiences with price, often highlighting competitive and reasonable pricing,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, efficiency, and... See more

Service

Reviewers mention positive feedback about service, highlighting the ease and efficiency of obtaining travel... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy to use website very competitive prices. Got a quote online very quickly and got cover for pre-existing medical conditions at a very good price.Travel insurance for over 70’s which can sometimes... See more

Rated 5 out of 5 stars

Pleased to get this cover by on line application. The process was straightforward and less stressful than some of the talking with other providers on a call. Staysure offered wider cover which met... See more

Rated 5 out of 5 stars

I had an issue with my payment being taken out of my account but I didn’t receive a policy number as it just kept swirling around. A wonderful lady stayed with me through the whole process til it was... See more

Rated 5 out of 5 stars

So easy to answer qualifying questions. Everything was very clear and concise, no long winded things to read The price was very competitive compared to my previous travel insurance quote. I also h... See more

Company details

  1. #18 of 66 best companies in Travel Insurance Company

About Staysure Ireland

Written by the company

Staysure is a specialist travel insurance provider who can cover most pre-existing medical conditions from diabetes to heart conditions and more.

So you can be confident that you’ve got the right cover, that’s tailored just for you. Find out more about Staysure and get your travel insurance quote today.

Pre-existing medical condition cover 

We cover most pre-existing conditions including diabetes, high blood pressure and arthritis. 

Flexible cover options to cover you 

Choose from Single Trip and Annual Multi-Trip cover, and tailor your policy to suit your holiday plans, including cover for cruises and winter sports.

24/7 medical support, wherever you are in the world

Have help at hand at any time of the day, anywhere in the world. 

Medical emergency cover 

Be covered for medical emergencies and repatriation

Backed by Staysure UK

More than 12 million travellers covered

More 5-star Trustpilot reviews than any other UK travel insurance provider

UK Customers give us twice as many 5-star reviews as any other travel insurance provider

Voted Best Company for Travel Insurance at the British Travel Awards for 8 years running

Contact info

4.8

Excellent

TrustScore 5 out of 5

644 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.8

All reviews

(644)

644 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

I tried to pH your company numerous…

I tried to pH your company numerous times only to be told I had not got insurance with use untill a lovely lady explained to me that I was classed as an expat hench why nobody could find my policy then when my husband had to go to the hospital it was his name but my details very confusing with the language barrier I had to explain to them it was my husband and not me again great lengths before they understood me

9 May 2026
Staysure Ireland logo

Reply from Staysure Ireland

Dear Tracy,

Thank you for your review, I am sorry you are unhappy with your recent encounter with Staysure.

I am sorry to hear that your recent contact with us was not up to our usual high standards. Please be assured that this will be investigated and any relevant feedback will be passed on.

Once again, please accept my sincere apologies for the inconvenience and any frustration caused.

Kind Regards
Michelle

Rated 5 out of 5 stars

very pleased

very helpful consultant easy understanding of policy details and.to my mind very good price for cover very pleased with this.company and will.reccomend to others Anthony

15 May 2026

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