Steel City I.T Reviews 

138
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast repairs, highly affordable pricing, and welcoming staff members who take the time to explain technical faults in great detail. Reviewers emphasize that broken devices such as gaming consoles and laptops are handled with professional care and deep knowledge. People also appreciate the outstanding communication, regular photo updates shared during the work, and practical maintenance advice provided throughout the service. Many consumers note that damaged equipment is restored successfully and returned in top working condition, making this local business a highly reliable and trusted choice for future technical needs.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the fast, professional, and reliable... See more

Staff

Reviewers mention positive feedback about staff, highlighting an amazing and professional service from start... See more

Price

Clients share positive opinions on price, consistently highlighting fair, affordable, and reasonable costs... See more

Product

Consumers experience mixed and uncertain product outcomes. While some report successful console and laptop... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service, quick response and speedy repair. Ps5 suffered blue light of death randomly and was fixed within a day and a half (I dropped it off late on Monday) . Fair price and excellent knowle... See more

Rated 5 out of 5 stars

My son was having ongoing problems with his PlayStation 5 console overheating and getting the error message on screen. I contacted Steel City IT. Rich diagnosed the Liquid Metal issue. I was able to b... See more

Rated 5 out of 5 stars

I had an acetone spill and Richard at Steel City I.T got it repaired within 4 days! Affordable pricing, very efficient and friendly, would definitely recommend.

Rated 5 out of 5 stars

I took my playstation 5 to Richard at steel city I,T for a hdmi repair, I received 5 star service. Richard is very helpful and knowledgeable. I will definitely use him again and recommend him to fa... See more


Company details

  1. Computer repair service

Written by the company

At Steel City IT, we specialise in the repairs others turn away. From precision micro-soldering and complex logic board diagnostics to liquid damage restoration and HDMI port replacements, we bring your devices back to life with surgical precision. Whether it’s your daily-driver laptop, a next-gen gaming console, or a cherished retro system, we use genuine parts and transparent pricing to ensure your tech stays reliable. We’re proud to serve the Sheffield community with a simple promise: professional excellence and honest, local service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

138 reviews

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No recent history of asking for reviews

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4.7

All reviews

(138)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Our PS5 just randomly stopped turning…

Our PS5 just randomly stopped turning on.
I contacted Rich through a referral of a friend and he was so helpful!
He explained all the steps (even if I didn’t quite understand) and informed me along the way.
Unfortunately our PS5 couldn’t be fixed but Rich continued to help. He suggested selling as parts and where to buy another PS5 from.
Can’t recommend more.
Thank you :)

11 July 2023
Unprompted review
Rated 5 out of 5 stars

Amazing work 💯

Amazing work 💯
My son is autistic and lives and breathes for his yellow switch lite only he had a melt down and it got broke .
So I called Richard he was friendly and knew exactly what to do .
Safe to say was in safe hands the the switch works like it did before and Zacks back to his routine .
Really good value for and a great service .

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Fixed my ps5 in no time at all

Fixed my ps5 in no time at all, and he was a pleasure to deal with very friendly and he knows his stuff. i will 100% use steel city I.T again and would highly recommended him to anyone having problems with there console.

3 May 2023
Unprompted review
Rated 5 out of 5 stars

I brought my Xbox series x to rich.

I brought my Xbox series x to rich at Steel city IT. Rich was a kind and friendly guy who fixed my Xbox within 12 hours. I would recommend future customers to choose Steel City IT when they want something electrical fixing.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

PS5 Repair

Excellent experience, Richard was very polite and quick to diagnose and then fix the issue, all genuine parts used which is a must for me, and was reasonably priced. Seems to be very knowledgeable about the device and didn’t hesitate to offer advice going forward… Very good service.

27 May 2023
Unprompted review
Rated 5 out of 5 stars

Laptop repair

Excellent service received, very quick turnaround and good communication. Would use again and recommend to others.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

I've used Steel City I.T several times…

I've used Steel City I.T several times in the last couple of years. Everytime Richard has been very professional in his work, Very knowledgeable and always offers his help in any way. Gets the job done and on time, thats what you want. If he can't fix the problem which is unusual there is no charge, also you can't say fairer than that.
I would fully recommend and wouldn't ever contemplated taking my consoles anywhere else.

Happy customer...Paul Hunter

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. I was given a full explanation on service charges upgrades and repairs, including and new parts needed etc. Given full costs before any work was carried out. A quick and efficient service. An old tired computer now working well.
A first class service offered !

3 May 2023
Unprompted review
Rated 5 out of 5 stars

Ps5 repair

Wow! Such a speedy job fixing my sons ps5. Everything explained in detail with pics! Very reasonably priced.
I would highly recommend 👌

28 April 2023
Unprompted review

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