Stein Travel Reviews 

189
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, ensuring every single detail from initial booking to daily schedules is handled smoothly. Travelers constantly note that accommodations are very comfortable, locations are perfectly central, and planned activities offer a wonderful and truly memorable time. However, some people mentioned that certain itineraries felt a bit rushed, while others wished they had booked extra days. A few reviewers also noted occasional drawbacks, such as being seated far back during live events, encountering slow service, or feeling that schedules were too tight.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism... See more

Location

Reviewers mention positive feedback about location, highlighting ideal spots that make it easy to explore the... See more

Holidays

Consumers find holidays to be a wonderful and special experience filled with magical moments. Reviewers... See more

Service

Customers had positive experiences with service, noting exceptional efficiency and personal attention... See more

Booking process

Customers consistently note positive experiences with booking_process, describing the entire arrangement as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

Just back from Andrea Bocelli concert in Lajatico, his home village, where we had a fabulous time with Stein Travel. The whole process was well organised- from the initial enquiry with Darena, continu... See more


Company details

  1. Travel agent

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

189 reviews

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4.8

All reviews

(189)

54 reviews in the last 12 months

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Rated 1 out of 5 stars

ZERO STARS!!!

ZERO STARS!!!! UNACCEPTABLE EXPERIENCE ON FRENCH TRIP. We are currently in the middle of the most horrible travelling experience of our lives. What should have been a brilliant rugby weekend turned very sour more than once. First flight cancelled on Sunday, we’re left hanging around airport until late at night, only to be told flight was cancelled. Put up in a hotel overnight who wouldn’t serve us dinner. Back to airport for 1pm where we were left waiting around all day with what can only be described as coy very coy updates on arrival of our plane which was due to leave at 4pm…fast forward 12 hours and just after midnight we hear through the grapevine our flight is cancelled again!!!! We weren’t let out of our boarding gate for nearly an hour by security. When we finally meet the reps on the other side, they completely break hearts by telling us (200+ passengers) that we’d be better off booking our own flights home and a hotel for the night as they had no guarantees how they would get us home….what appealing customer care and a joke of a travel company!!!

11 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from Michelle

I was trying to book trip to Canada and returning from Boston. I have dealt with Stein travel in the past and always found them very helpful, BUT this time Michelle took details and had it all organised in minutes , also reminded me about travel requirements to Canada and USA. Absolutely great service , will def use them in the future and would highly recommend.

7 June 2023
Unprompted review
Rated 5 out of 5 stars

Wonderful Company to Travel with

Wonderful Company to Travel with, care free, Henry and Suzanne in Admin were superb and the Hotel and area we stayed in was amazing, would definitely recommend Stein Travel and will be traveling with them again.

28 April 2023
Unprompted review
Rated 1 out of 5 stars

Wouldn't let me give no stars so had to…

Wouldn't let me give no stars so had to give one
The company are a scam. Won't be using them again. The 'CEO' David is rude, doesn't listen wants to take all your money but then won't help if you have an issu. Logged a complaint back I'm October 2022 and my last response from him is basically do one

3 October 2022
Unprompted review

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