Stein Travel Reviews 

187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, ensuring every single detail from initial booking to daily schedules is handled smoothly. Travelers constantly note that accommodations are very comfortable, locations are perfectly central, and planned activities offer a wonderful and truly memorable time. However, some people mentioned that certain itineraries felt a bit rushed, while others wished they had booked extra days. A few reviewers also noted occasional drawbacks, such as being seated far back during live events, encountering slow service, or feeling that schedules were too tight.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism... See more

Location

Reviewers mention positive feedback about location, highlighting ideal spots that make it easy to explore the... See more

Holidays

Consumers find holidays to be a wonderful and special experience filled with magical moments. Reviewers... See more

Service

Customers had positive experiences with service, noting exceptional efficiency and personal attention... See more

Booking process

Customers consistently note positive experiences with booking_process, describing the entire arrangement as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

Just back from Andrea Bocelli concert in Lajatico, his home village, where we had a fabulous time with Stein Travel. The whole process was well organised- from the initial enquiry with Darena, continu... See more


Company details

  1. Travel agent

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

52 reviews in the last 12 months

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Rated 3 out of 5 stars

All went well until day of departure

All went well until day of departure - 6 people were left/forgot at hotel “the Crowne plaza” This incident was not noticed until we reached Hotel Apple Park. I, among others feel your representative should have been at Crowne Plaza to ensure everyone boarded the coach. We had to travel back to hotel to pick up the 6 passengers- this of course added to our already long journey.

15 July 2024
Rated 1 out of 5 stars

The rep in Maastricht was terrible

The rep in Maastricht was terrible, no communication, for the price i expected much better from Stein
i have used Stein travel in the past and had an excellent experience but this trip was much too expensive for the package provided

12 July 2024
Rated 5 out of 5 stars

MAASTRICHT DELIGHT

Well organised trip to Maastricht for Andre Rieu concert and despite aer lingus strike Stein Travel came up trumps to make sure we all got home promptly...and there was a big group of us to look after.
Excellent communication from the company keeping us informed of what was happening all the way along. Will definitely use Stein Travel again.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

Maastrict with stein travel

Really enjoyed our trip with stein travel from landing in the airport in brussells our rep was there to meet us ger who was lovely and helpful the hotel was great clean and friendly everything was arranged for us pick up s and drops to the concert

2 July 2024
Rated 5 out of 5 stars

Everything was really well organised

Everything was really well organised. Our rep Ger was extremely helpful and looked after everyone. The concert was amazing and our seats could not have been better. Would totally recommend Stein travel for booking concerts.

4 July 2024
Rated 5 out of 5 stars

Vietnam Honeymoon trip - Incredible experience and so easy to deal with

Our experience with Stein Travel was perfect from start to finish. We would normally book trips ourselves but for our honeymoon trip we wanted to consult with an expert. We dealt with Seán and he created a fantastic itinerary for us and really took on board our preferences. He was always responsive and wanted to ensure we were happy with everything before confirming. His passion for and knowledge of our trip were top notch and we felt in really safe hands throughout the experience.
We honestly had the trip of a lifetime and everything was wonderful and so seamless. Would 100% use Stein Travel again and have recommended them to others.
Thank you!

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Great holiday organised by Stein…

Great holiday organised by Stein Travel. Everything was seamless, from booking to return - flights, transfers and hotels. A couple of glitches along the way were quickly sorted by the office. No hesitation in recommending Stein.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

We recently booked a complex business…

We recently booked a complex business trip with Stein Travel. We were very pleased with the professional service received- excellent travel knowledge, all fares explained. Full booking service including preferred seats and lounge access.
Travel agent checked all visa rules, we travelled with confidence. We will use Stein travel again, we can recommend Stein with confidence for business travel as well as personal travel.

4 June 2024
Rated 5 out of 5 stars

Excellent service

Excellent service. We had lots of changes for a group trip and everything was handled professionally and courteously

22 October 2023
Rated 5 out of 5 stars

Stein Travel ,a vacation to remember!

Booked a holiday with David and his team and found the whole experience a joy. From the initial query to the culmination of our holiday, Stein Travel provided an excellent service. No question was left unanswered and overall this experience contributed greatly to the overall enjoyment of our vacation. I have absolutely no hesitation in recommending Stein travel to any of my relatives or friends and assure anyone booking a holiday with them, a first class service.

11 May 2024

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