Stein Travel Reviews 

187
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and extensive knowledge, providing exceptional personal service throughout their journeys. Many people highlight the excellent organization and seamless booking process, noting clear communication and well-planned itineraries from start to finish. The chosen locations and accommodations are frequently described as ideal and centrally located, significantly enhancing the overall trip experience. Reviewers often describe their holidays as magical and unforgettable, with activities and experiences that exceeded expectations. Customers consistently express high satisfaction with their trips, frequently planning to book future travel with the company due to these overwhelmingly positive experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness, professionalism, and... See more

Location

Customers consistently note positive experiences with location, highlighting that accommodations are often... See more

Holidays

Consumers find holidays to be positive, with many describing their trips as wonderful, enjoyable, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the exceptional organization and... See more

Booking process

Users describe positive interactions with the booking process, highlighting how well-organized and seamless... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

Just back from Andrea Bocelli concert in Lajatico, his home village, where we had a fabulous time with Stein Travel. The whole process was well organised- from the initial enquiry with Darena, continu... See more


Company details

  1. Travel agent

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(187)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

China Escorted Tour - 10 Day

The organisation and implementation were second to none - from start to finish it was a joy. Knowledgeable, experienced and connected - would highly recommend this tour if you were thinking of going to China.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

We had an amazing trip to Memphis

We had an amazing trip to Memphis, Nashville and Dollywood with Jimmy and Claudia Buckley who are amazing individuals. We have lifelong memories and new friends. Attention to detail was given throughout this trip just turn up and follow the crowd. Judy our US Guide a wealth of knowledge and experience and then additional guides in both Memphis and Dollywood equally qualified with all the local knowledge, excellent. A fantastic trip which we could never have covered as independent travellers not to mention the built in entertainment on the coaches and in the hotels with Jimmy, Claudia and Finn. Absolutely brilliant, would highly recommend, just a trip of a lifetime, stress free, amazing.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

I am just back from our trip across the…

I am just back from our trip across the USA with Stein Travel and Jimmy and Claudia Buckley. This trip was so well organised and we seen so much Gracelands, Sun Studios, Country music hall of fame, Nashville, Grand Ole Opry, Johnny cash’s Hideaway Farm, General Jackson Showboat, Pigeon Forge, Dollywood, Gaitlinburg, lumberjack show and so much more. This trip will have great lasting memories and new friendships made. We had the best time and Jimmy and Claudia are great hosts. I would highly recommend this trip and hopefully will do it again in a few years time.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Escorted Tour in China

Fantastic Escorted Tour in China. Our guide Sean was brilliant- nothing was too much trouble - very professional. Lots ticked off the bucket list. Beijing, Xi’an and Shanghai. Visited all the sites - Terracotta Warriors, Great Wall, Forbidden City, Tiananmen Square, Shanghai Skyline at night the list goes on and on and on. Had Calligraphy, & Cooking classes and even got to make a mini Warrior as a souvenir. Plenty of time to visit the markets too. If ya ever want an experience of a life time give Stein Travel a call - we loved the experience. We certainly will be booking our next experience with them. Thanks a million Stein Travel and especially Sean.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

China Escorted Tour

I booked 12 day China Escorted Tour, with Stein Travel. Sean Collins was our tour manager. Right from the initial phone conversation, i knew I was in a safe pair of hands. His professionalism, knowledge, enthusiasm, kindness and love of China shone through. China was a country on my bucket list for years and I was not disappointed. The Great Wall of China in Bejing, Terracotta Warriors in
Xi'an and Huangpu River Cruise in Shanghaibeing some of the highlights on this holiday. I can highly recommend Stein Travel and Sean to visit the amazing country.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Had a wonderful time on an organised…

Had a wonderful time on an organised group trip to China. We packed in so much into our two weeks & I probably wouldn’t have seen & done half the things if I’d tried to organise myself. Our guide Sean was brilliant, kept the group on track so we made the most of our days but was friendly, relaxed and very helpful. I enjoyed every minute and would highly recommend.

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Stein Travel - the best tour company for China

Stein Travel and their guide Sean Collins created an amazing trip to China early in May. It was an amazingly well organised and fun trip and we especially enjoyed the Great Wall of China and travelling at 300kph on the Bullet Train. We can recommend Stein Travel to anyone thinking of travelling for a holiday to China. They are the best!!

6 May 2025
Unprompted review
Rated 5 out of 5 stars

Well organised trip

Have just returned from 8 day trip to Paris and Rome.
Sean organised trip and we had a great experience.
Flight's were great left on time and arrived early.
The hotels he picked were excellent, in good locations well maintained and staff lovely.
The airport and hotel pickups were great, on time and good quality.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

La Rochelle v Munster

If I could give 10 stars, I would!
We booked Steins Travel’s top hotel package for the La Rochelle v Munster match. About a week before the trip, I received an email saying our original hotel was overbooked and we’d been automatically moved to another one further out. Naturally, I wasn’t happy and got in touch with them. Suzanne and her team were absolutely brilliant – they jumped on it straight away and managed to get us into the Yachtman Hotel, right in the heart of La Rochelle. The hotel was spot on, and the location couldn’t have been better. Superb customer service and a top-class experience from start to finish. Highly recommend!

5 April 2025
Unprompted review
Rated 5 out of 5 stars

Kerry to Rome 6 Nations

Wonderful St Patrick's weekend in Rome for rugby match. From the beginning at Kerry Airport right through to the trip home, a perfect weekend. Stein Travel staff were everywhere and very helpful. Would definitely travel with Stein again and would love trips like this from Kerry Airport.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Las Vegas and California Tour

Just back from a trip to Las Vegas and California. We joined a tour group on arrival and followed the itinerary as planned visiting Death Valley , Hollywood, San Francisco and a few more places. Have to say all went without any problems thanks to Derenea in Stein Travel, she was at hand throughout the trip and nothing a problem, it was comforting to know. At end of tour we got a flight from L A to Vegas for a further 2 nights. We had a helecopter trip to the Grand Canyon pre arranged by Derenea, and it was absolutely fantastic, the views were amazing, certainly one to remember and we would highly recommend. We also booked a nightime city tour on open top bus in Vegas, now that was just WOW!. Thanks once again to Derenea and Stein Travel, they were ace .

20 March 2025
Unprompted review
Rated 5 out of 5 stars

Six nations Rome 2025

10/10 Stein/Slatterys!
Thanks to everyone involved on
a superb trip.
The Airline,Kerry airport,River Palace hotel,fantastic match tickets, great information from agents on the ground ,all excellent,
More charters from Kerry,they will sell out!

15 March 2025
Unprompted review
Rated 5 out of 5 stars

Great service from Seán at short notice

Great service from Seán at short notice. He booked us the perfect hotel near Times Square, near the theatres etc in New York and arranged the tours which we requested. All went very smoothly and I look forward to using Stein again. John Dunne

14 March 2025
Unprompted review
Rated 4 out of 5 stars

Wonderful trip to Rome out of Knock

Wonderful trip to Rome out of Knock. Everything so well organised. Reps more than helpful. Megan on the way back to airport was a breadth of fresh air!. Hotel was amazing (NH Collection). Would definitely recommend and use Stein Travel again. Thanks for everything.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Rugby Trip to Rome

Rugby trip, Shannon to Rome. Everything ran very smoothly, flights on time, no hassle anywhere. Stein rep in Shannon very easy to communicate with and buses to and from hotel were easy. Hotel Anantarra was very central and while expensive inside there was plenty to choose outside, but the hotel itself was stunning. Would book a trip again with Stein travel as from start to finish all my questions and requests were dealt with without any delay. I think Shannon was a good choice of airport and only hand luggage another good choice. Only one criticism and that is there should have been transport to and from the stadium provided , getting there not too bad but getting back was a complete nightmare and it being one hour and 20 minutes walk away. There was loads of coach parking at the stadium, and i would not have minded paying for this service. Overall a great trip.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Flying from Kerry international airport

Flying from Kerry direct to Rome was amazing. We should have more flights like that. Hotel beautiful. Service on board was great. Everything ran so smoothly and effortlessly but that shows that all the preparation work was done in the backroom.

Neal & Jo

14 March 2025
Unprompted review
Rated 5 out of 5 stars

A five star trip to Rome

A five star trip to Rome. Absolutely wonderful to fly out of Kerry airport!!! The organization was top class and the location of the hotel was second to none.
Thank you!!

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Six Nations Kerry to Rome

We booked Kerry to Rome for the Six Nations. Overall a great experience, the hotel River Palace was a good location and very clean. The staff were lovely especially the barman. Our tickets for the match were excellent. Would definitely book again with Stein Travel

14 March 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look