Stein Travel Reviews 

187
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being incredibly helpful, patient, and supportive throughout the entire holiday planning process. People note that the holiday packages are exceptionally well organized, ensuring smooth and stress-free travel from flights to hotel transfers. Travelers deeply appreciate the central locations of the accommodations, which provide remarkably easy access to local attractions and vibrant city centers. Consumers also point out the seamless booking experience, noting that communication from the office team is consistently timely and crystal clear. Many reviewers enthusiastically express a strong desire to book future guided tours with the company again.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting how helpful, professional, and easy to deal... See more

Location

Users describe positive interactions with location, noting that the spots chosen for accommodation were ideal... See more

Holidays

Clients share positive opinions on holidays, describing their trips as wonderful and unforgettable... See more

Service

Customers had positive experiences with service, describing the team and guides as exceptionally helpful and... See more

Booking process

Consumers find the booking process to be completely seamless and well-organized, with staff going out of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

Just back from Andrea Bocelli concert in Lajatico, his home village, where we had a fabulous time with Stein Travel. The whole process was well organised- from the initial enquiry with Darena, continu... See more


Company details

  1. Travel agent

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

The recent The Kingdom to RomeCharter Flight from Kerry to…

The recent Charter Flight from Kerry to Rome was excellent, Kerry airport was it’s usual best, Jet2 supplied a very comfortable 737-800 Aircraft, the air stewards were really nice, Rome was fabulous, we won the game , went to The Vatican on Monday, had Pasta for lunch in Rome and were home in Listowel by 18.45.
Well done Stein/Slattery Travel.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent trip from start to finish

Excellent trip from start to finish. Great standard and location of hotel. Clear instructions on how to contact reps. Great initiative organising Kerry flight. Would certainly recommend Stein Travel.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Great trip so smooth and hassle free

Great trip from the team at Stein travel. Everything connected up smoothly from the flights, transfers to and from the hotel, the hotel itself and the match. It was so nice to start off the break with hassle free travel, book into a lovely hotel in a fantastic location and then enjoy the Ireland game with great tickets. Will be looking out for the next trip.

17 March 2025
Unprompted review
Rated 5 out of 5 stars

Rome Rugby trip

Great service . Accommodation was excellent .Loads of representatives at airport on both sides particularly when we got to Rome to ensured everyone got the right bus . Seamless . Ponchos were a nice thought although luckily we didn't need them .

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Six nations - Time

Great experience from booking to completion. Loads of Stein Travel staff to assist when we arrived in Rome. The hotel was lovely (Star Metroploe) and altogether we had a great weekend.

15 March 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID … Still waiting…

AVOID AVOID AVOID … Still waiting compensation 16 months later won’t follow up with Airline … booked rugby World Cup with them - Romania match and they had no plane to bring us home. We were stranded in Bordeaux from the Sunday till the Tues with no replacement flight. We should have left Sunday but flight was cancelled late at night. We couldn’t get dinner in the hotel we were put up in as it was so late. Headed to airport for 1pm next day and 11hours later we were told flight cancelled again. Then told by staff to make own arrangements home as this might be better option, with not guarantee of when flight out would be….as there were no flights out of Bordeaux for a few days so we had to get train up to Paris and fly out from there. Really unfair to customers and a horrible way to be treated. Desperate customer service

11 January 2025
Unprompted review
Rated 5 out of 5 stars

Japan Trip

My wife and I traveled on a trip to Japan. Stein Travel was excellent overall and always at hand to help.

12 November 2024
Unprompted review
Rated 5 out of 5 stars

1st class hotel

1st class hotel, location, food.Something to do all day, every day. Brilliant line-up of acts and Jimmy Buckley and all the staff were exceptionally warm, friendly and helpful.

22 October 2024
Unprompted review
Rated 5 out of 5 stars

We booked Craic on the Costa with Stein…

We booked Craic on the Costa with Stein travel and we were dealing with Ryan. He was very helpful and we always got a quick reply to our many many questions. My husband left his phone on the bus that took us to the airport. I got in contact with the hotel and they in turn got in contact with the Stein rep that was there during our stay. The phone was found and we got it back 2 days after returning home.
The hotel, staff and location was very good, close to the beach. We were on a half board basis, plenty of food and lots variety, something to suit everyone.
The only thing I would change would be that you could have an option to get the hotel on a B&B basis

15 October 2024
Unprompted review
Rated 5 out of 5 stars

The whole trip was so well organised

The whole trip was so well organised. Stein Travel were very helpful and allowed us to book our flights separately as we didn’t fancy the early flight home in the morning. I really couldn’t say enough about the whole experience. We didn’t have anything to worry about and if we did there was always someone there to help. Thank you Stein Travel from three Clare ladies.

22 October 2024
Unprompted review

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