Stein Travel Reviews 

188
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated team for being exceptionally helpful, ensuring every single detail from initial booking to daily schedules is handled smoothly. Travelers constantly note that accommodations are very comfortable, locations are perfectly central, and planned activities offer a wonderful and truly memorable time. However, some people mentioned that certain itineraries felt a bit rushed, while others wished they had booked extra days. A few reviewers also noted occasional drawbacks, such as being seated far back during live events, encountering slow service, or feeling that schedules were too tight.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and professionalism... See more

Location

Reviewers mention positive feedback about location, highlighting ideal spots that make it easy to explore the... See more

Holidays

Consumers find holidays to be a wonderful and special experience filled with magical moments. Reviewers... See more

Service

Customers had positive experiences with service, noting exceptional efficiency and personal attention... See more

Booking process

Customers consistently note positive experiences with booking_process, describing the entire arrangement as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from a lovely stay in Menorca organised by Stein Travel who were ao helpful and easy to deal with & went out of their way to help us book somewhere nice. The booking was perfect, accommodati... See more

Rated 5 out of 5 stars

We travelled to Chicago for the Ireland / NZ rugby game on a Stein Travel package. Stein (Derenea and Suzanne) were easy and responsive to deal with. The package was well put together with a g... See more

Rated 5 out of 5 stars

Went to Ireland v Czechia World Cup Qualifier Game in Prague with Stein Travel. Everything was absolutely superbly organised by Elizabeth and Suzanne. From the Airport Check-In, Charter Flight to sl... See more

Rated 5 out of 5 stars

Just back from Andrea Bocelli concert in Lajatico, his home village, where we had a fabulous time with Stein Travel. The whole process was well organised- from the initial enquiry with Darena, continu... See more


Company details

  1. Travel agent

Written by the company

Stein Travel is Ireland's favourite travel agency. In 2024 we were awarded the prestigious Travel Agency of the Year by the Irish Travel Agents Association. We offer a range of top quality holidays at great prices to your favourite sun-holiday, Lapland, long-haul and cruise destinations. We specialise in some of the most sought-after sporting and cultural events around the world, including Andrea Bocelli, Andre Rieu, Rugby World Cup, Six Nations, Wimbledon and many more. All of our packages come with guaranteed and official event tickets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

188 reviews

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4.8

All reviews

(188)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer sevice

Spoke with Ryan from Stein Travel and he was so helpful and courteous and sorted our queries efficiently. We dealt with Ryan before and he couldn't have been more helpful. It was a pleasure dealing with him.

14 November 2024
Unprompted review
Rated 5 out of 5 stars

I enjoyed Jimmy Buckley Craic on the…

I enjoyed Jimmy Buckley Craic on the Costa. The atmosphere was great and the music was great. I wasn't happy with the hotel as our room wasn't ready when we arrived. I didn't think the staff were helpful. It was 4.30pm when we got access to our room. I was very tired. The room was looking onto a rooftop. The food was mediocre.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

We had a fantastic holiday .

We had a fantastic holiday .. everything was taken care of for us from we arrived in Spain until we got left back to airport even down to where we had to go to check in our bags in Malaya airport .. it was a first class experience ..

15 October 2024
Unprompted review
Rated 5 out of 5 stars

One off our bucket list …

A wonderful holiday from start to finish. Super friendly and super helpful staff. Plenty to do and see and very well organised trips away from resort which we truly enjoyed. Thank you to everyone involved.

9 October 2024
Unprompted review
Rated 5 out of 5 stars

Galway Couple.

Very well organised from start to finish.
Jimmy and his team were entertaining and very professional throughout.
Hotel accommodation and food was first class...

8 October 2024
Unprompted review
Rated 5 out of 5 stars

This was an amazing holiday

This was an amazing holiday . Great music every day and night ! Jimmy & Cladaue made sure he got to meet all of the 550 people that traveled . Loved every minute of the holiday .

8 October 2024
Unprompted review
Rated 2 out of 5 stars

Worst company I’ve ever dealt with

Worst company I’ve ever dealt with , rude staff, messed up our flights several times , as a group put us on different flights, ignored emails and even admitted they didn’t bother reading our emails , paying through the nose for a company who let this holiday down
This is a fantastic holiday but STEIN Travel ruin it with their incompetent and unprofessional manner , even managed to leave 3 of us behind on one year and never even reimbursed us on having to fork out extra hotel night , transfers to airport x 2 , food and expenses, they blamed the airline , but our package holiday was booked with STEIN TRAVEL , not the airline ,
Stay clear of this company and spend your money else where
3 days before we were leaving this year we were still trying to get our flights sorted
Don’t even bother complaining because they will ignore you , even if you meet them face to face
They are a disgrace of a company
Every year they say they will sort it next year , 4 we have done this holiday and 4 years there were problems , every year , spoke to lots of people on the holiday who agree it’s a fantastic holiday but the added stress of this company dealing with it , puts them off returning

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful from beginning to end…

Wonderful from beginning to end .everyone catered for. Great welcome and send off by Jimmy. Great to be picked up and dropped off at proper terminal at airport. Meet and greet most days with Jimmy and his singers.
Only downside is we are not going back next year. But hope to soon again. He does everything well.
Eileen &John Nicholl Kerry.

8 October 2024
Unprompted review

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