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StellarFi Reviews 176

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TrustScore 3.5 out of 5

3.7

Financial Institution
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Rated 1 out of 5 stars

I was issued a credit card which I never used with this fraudelent company and now you are reporting me as delinquent. Unbelieveable.

Rated 5 out of 5 stars

I honestly can’t believe how quickly my score has gone up from using StellarFi. I went from 640 to 745 and my high credit limit goes up every time I pay a bill. It’s so nice to be able to build credit... See more

Rated 5 out of 5 stars

Stellarfi has been a significant asset for me along my credit journey. It's not only the credit boost for my credit score it's the extras Stellarfi offers. Stellarfi has great educational resources th... See more

Rated 5 out of 5 stars

I've been using Stellar to help get my credit back into shape for close to a year now.. and let me tell you, I couldn't believe my eyes when I saw my credit increase so significantly (+112!!!!) from p... See more

Company details

  1. Financial Institution
  2. Credit reporting agency
  3. Non-bank financial service

About StellarFi

Written by the company

StellarFi is the first and only credit builder that reports all bill payments as credit directly to the three major credit bureaus: Experian® and Equifax®. As a public benefit corporation, StellarFi sets out to close the wealth gap by making credit universally accessible.

Contact info

3.7

Average

TrustScore 3.5 out of 5

176 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This stupid thing stopped paying my…

This stupid thing stopped paying my bills automatically and I was late on my gas bill..

1 August 2023
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Reply from StellarFi

Hi Dennis,

We value your feedback and we're sorry to learn that you’re encountering problems with your automatic bill payments. At StellarFi, your connected bill(s) will be paid automatically as long as autopay is activated with your biller and there are sufficient funds in your checking account on the day your bill is due.

To ensure the activation of autopay for your Gas bill, simply access their website and verify that you have turned on the autopay feature. If you need further help with this process, feel free to reach out to us at support@stellarfi.com.

Rated 5 out of 5 stars

The unicorn card is the only credit builder worthy of 5 stars

Worthy of my 5 star review for making the transition of eliminating my secured credit cards and their fees extremely easy. The credit building game has an overload of information offered by a lot of different companies out there. All of them claiming to be the best. I concluded after countless hours of research and hundreds of dollars in subscription fees that only one credit builder company that truly does it all on one site. That company is StellarFi with the unicorn card. I couldn’t be any happier.

21 August 2023
Rated 1 out of 5 stars

It had me put in ALL of my personal…

It had me put in ALL of my personal information and THEN said I had to pay a subscription to continue. Misleading and annoying. And all the other reviews were written on basically the same day so they're probably all fake.

21 August 2023
Unprompted review
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Reply from StellarFi

Hi Chainey,

Thanks for writing in and we appreciate your feedback!

StellarFi request for our member’s information to ensure our member’s identity. This is extremely important because we want to report positive credit history to the credit report of the person tied to the account.

As you’re currently in the midst of our onboarding process, you have the option to opt for our “Prime” plan. This selection grants you a free 30-day trial period. Following this trial, your subsequent billing cycle will commence one month later. If you require additional assistance in finalizing your application, please don’t hesitate to contact us at support@stellarfi.com.

Rated 1 out of 5 stars

Very misleading

Very misleading. This company is quick to advertise.. watch your credit score Increase tremendously within 30 days by simply allowing this company to pay your bill. The more bills you add, the better your score increase. Not only did I add bills consistently, I stayed with this company almost a year paying for services and in result my credit score literally stayed the same or got worst. After months of waiting to see the score Increase, I finally reached out to the company inquiring why? There excuse after the fact is this.. other factors determine if your score increases that they don’t have control of. My response was.. but that isn’t what is stated or advertised. Your company doesn’t not say or state in the intro.. that other factors etc.. will determine if your score increase. Your company clear states.. and you continue to advertise all of social media etc.. that ALL is require from members is to simply add your bills, allow your company to pay your bills, and watch your credit score increase! You never meantion or state any others factor determine that. I have paid monthly almost now for an entire year to see no results! A waist of my money, with absolutely no results

21 January 2023
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Reply from StellarFi

Hi Harry,

Thank you for sharing your experience with us.

When the average StellarFi member pays their recurring bills through our platform, that positive payment history will likely increase your credit score. Results may vary depending on activity happening with other accounts outside of StellarFi.

Some examples of those outside factors may include:

Used credit vs. your available credit
Payment history of bills not paid through StellarFi
New activity (new accounts or closed accounts outside of StellarFi)

If you haven't had new activity hit your credit report other than joining StellarFi and have made on-time payments with all of your accounts (including StellarFi!) and are still seeing a discrepancy - we'd love the opportunity to look into this further. Please reach out to our team so that we can help. Support@stellarfi.com.

Thank you!

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