Stepful is amazing! I give 100000/10! During my studies my practical skills kit got stolen and Stepful replaced it without charging me any extra fee! Not any other school will do that right? Don't sec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
At Stepful, we're on a mission to empower individuals from underserved communities with affordable healthcare certifications, paving the way to brighter futures. As a leading online school, our flexible approach to learning has helped thousands of students achieve their dreams – from earning certifications to securing clinical hours and landing full-time jobs in healthcare. Why Choose Stepful? We're not just the fastest route to your healthcare career; we're the most affordable option, offering in-person clinical hours for eligible to compliment your online learning with hands-on experience. Join us today in shaping your healthcare career! Explore our programs and take the first step toward a rewarding future.
Contact info
19 Clifford Street, 48226, Detroit, United States
- (332)-334-8285
- hello@stepful.com
- stepful.com
Replied to 36% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The support when you need help is the…
The support when you need help is the best. You don't have to wait for day/weeks to get response when you send an email or text.
Stepfull has allowed me to pursue my…
Stepfull has allowed me to pursue my goals while being home. Easy, convenient and building excellent confidence with this program
Amazing
Amazing! The classes 2x a week and classwork everyday will 100% make sure you are comfortable with everything you need to know to pass the NHA. My instructor Robyn Stanley was incredible from start to finish. Besides her teaching skills being amazing, she is a compassionate mentor that will take the time and effort to make sure all of her students are up-to-date and doing well.
I really enjoyed the class
I really enjoyed the class, very flexible and easy access. Professor Collins was very helpful and professional, provided excellent class values.
Pharmacy Technician in Training
Im currently enrolled in the Pharmacy Technician Program here at Stepful, and it can say its amazing! This course compares to the in-person/hybrid course I was enrolled in at Berleley this past year.
Its immerseful and engaging, it's more than what I expected in this program and I am "rested assured" that with the knowledge and training I received here at Stepful I will be more than prepared for my next steps as a Pharmacy Technician.
Great place to gain knowledge for the…
Great place to gain knowledge for the medical field.
Stepful and I
Stepful gave me the material to grow not only in my career but also as a person. It showed me that I can achieve anything I set my mind to with the right guidance, teacher, and classmates. Stepful help me become a CCMA and I’m very greatful! ❤️
I completed my externship through…
I completed my externship through Stepful at Richmond Foot & Ankle Clinic, but my experience was not handled professionally. My externship hours and work were not acknowledged, even though I provided proper documentation with staff signatures. I also experienced wage discrepancies and missing hours during my employment at the affiliated clinic. The clinic wdita your hours on the time clock. And the clock shows edited by The owner. In order to evade paying her employees their entire check. For WORKED WAGES! When I presented documentation showing the correct hours, staff AND STEPFUL dismissed it and claimed it was untrue, despite their own signatures being on the forms. My goal was to complete my training and contribute to the clinic, but the lack of honesty, accountability, and respect made the experience extremely disappointing. I hope future students and employees receive better treatment and transparency.
During my time there, I also experienced wage discrepancies. Hours I worked were removed from my paycheck, and when I presented accurate records, staff claimed the documentation was “a lie,” even though their signatures were clearly on the forms.
This created an unsafe and unprofessional learning environment. Students and employees deserve transparency, respect, and accurate record‑keeping. My experience did not reflect that, and I hope Stepful reevaluates this site as an externship placement.I also dealt with SEXUAL HARRASMENT BY THE DOCTORS BOYFRIEND. THAT WAS DISMISSED AS WELL.
This experience showed a serious lack of integrity and accountability. I would not recommend this site for externships or employment until major changes are made. AND AT THIS TIME I NO LONGER RECOMMEND STEPFUL AS A COMPANY TO BE TRUSTED.

Reply from stepful.com
Love it!!!
I have enjoyed learning new things in the pharmacy world. As well as new people. The people I've me, are great. I like that I get good timely responses, when I need help. My instructor is very helpful. She goes the extra distance to make sure we are understanding. And she encourages us to keep going. As well as your classmates. Overall a great experience. You get out of Stepful what you put into it. Thank you for the opportunity!!!
The teacher has helped me
The teacher has helped me. I like the test it helps me understand what I just learn in the lesson and I like how they give up study guides for exams and stuff it has been very helpful and will be very beneficial for the future as well.
It emphasizing key achievements
It emphasizing key achievements, and i enjoy the course Pharmacy technician, experience, and my future goals.
Everyone is very helpful
Everyone is very helpful, supportive, and knowledgeable in the fields that they teach. Classes were very prompt and resourceful and they make it very clear they are there to help in any way they can to make your experience wonderful and worth it.
The pharmacy program provides thorough…
HELPFUL STEPFUL
The pharmacy program provides thorough information, from the statutes and laws, including the drugs and dosage calculations you need to prepare for the national exam.
I do feel on the first day of orientation, when going over Stepful regulations. It would be nice to provide a list of all the supplies the students need for all the projects over the course of four months.
Trust and supportive
My experience with Stepful has been great. The program was very flexible, which helped me balance my responsibilities while completing the training. The instructors and support team were always helpful and responsive whenever I had questions.
I especially want to thank my career coach CRYSTAL RUBIN for being extremely supportive during my job search. Shw provided guidance, encouragement, an interview preparation, and resume revision. Her and the team support really made a difference while I was applying and preparing for interviews.
I’m happy to share that I recently received a job offer, and I truly appreciate the help and support I received from the Stepful team. I would definitely recommend this program to anyone looking to start a career in healthcare.
I had a fantastic experience
Online was fantastic. Everything I needed to succeed was sent to me or I could get it in my "classroom". The whole experience was great.
Stepful is more than coursework...
Stepful is more than just coursework to be graded. It taught me how to be confident in my clinical skills, my social skills, and my work ethic. I learned to value the patient care environment, advocacy without bias, as well as organized time management! Preparation is key to passing the NHA and Stepful (specifically Ms Robyn), does an amazing job ensuring each student gets prepared to pass!
Stepful program is a great program to…
Stepful program is a great program to start your Pharmacy Technician career. I received great support from my instructor, my coach and Stepful staff. This program help prepare you for your PTCB or NHA exam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







