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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, highlighting its effectiveness in improving vocabulary and spelling for students. They find the program engaging, interactive, and easy to use for both students and parents, with many appreciating the ability to track progress and customize word lists. The website is also praised for being user-friendly and easy to navigate. However, some people were dissatisfied with the lack of descriptive writing aspects in the content and wished for a more streamlined process for printing activity sheets. A few other people also felt that the progress gauge for mature students was non-existent and that the "steps test" could be improved beyond just spelling.

What people talk about most

User experience

Users describe positive interactions with user experience. Many reviewers find the program enjoyable,... See more

Product

Customers had positive experiences with the product. Many reviewers find the program age-appropriate and... See more

Website

People report positive experiences with the website. Customers describe it as a wonderful, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are new to Stepsweb but so far my son is engaging very well with it. It is easy to use for both student and parent can track progress. My son has a much more vocabulary library since he started us... See more

Rated 5 out of 5 stars

CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is... See more

Rated 5 out of 5 stars

Such an amazing program. My two daughters have been using it for a few years now. Their progression in their ability to spell and work out words has been amazing. It isn't a quick fix and expect resul... See more

Rated 5 out of 5 stars

We can easily purchase more licences as needed - basically immediate. I can monitor student progress on a daily/weekly basis. Students get rewarded with medals and this is a great incentive f... See more


Company details

  1. Literacy Program
  2. Educational institution
  3. Educational Supply Shop

Written by the company

StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

We can easily purchase more licences as…

We can easily purchase more licences as needed - basically immediate.
I can monitor student progress on a daily/weekly basis.
Students get rewarded with medals and this is a great incentive for them.
Students enjoy achieving the weekly goal of 20 activities.
I can assign tasks to support and reinforce what is taught in class.
Tasks align with the structured literacy programme.
Students can access their learning from home and it is easy to coach parents so they can support students at home with their learning.
It is great daily practice so students can achieve mastery.
Students enjoy the tasks - engaging and they can do them as often as they like so they achieve mastery/gold medals.

3 June 2025
Rated 5 out of 5 stars

Such a fantastic program

Such a fantastic program. Well designed and easy for parent and child to use. (We homeschool)
My daughter is always asking for more screen time allowance, so that she can do more stepsweb! I'm much happier with that, than silly YouTube.
We have printed off some of the activity sheets and make custom word lists.

28 April 2025
Rated 3 out of 5 stars

Great, but needs some tweaks

Great program and worth our while; however, it is a frustrating process to get an invoice.

& it would be helpful if students could re-sit placement tests six monthly or have some sort of promotion system when they are succeeding on most activities, as they can often move a lot faster than the course allows them to.

Many thanks for introducing new activities from time to time,

Nga mihi nui,
Karyn

31 March 2025
StepsWeb logo

Reply from StepsWeb

Hi Karyn

Thanks for your review. We don’t automatically renew your licence nor do we send out an invoice before renewal, but as soon as a licence is renewed, an invoice is sent out immediately. We aim to make this clear in the renewal reminder emails, but will look at how we can improve this messaging.

You have the facility to reset the Spelling Placement Test whenever you choose. We have information and guidance about the Spelling Placement Test on our Support Site. I will send you links to the articles. You are of course welcome to email or call us for more information.

One of the great things about StepsWeb is that students can progress at their own pace. The program does not impose any limits on student progress. Assuming your students are reaching their weekly goals, they will be making progress through their respective Levels.

We try to add new activities for students fairly regularly. If you or your students have any suggestions for new activities, please get in touch. We value your feedback.

Rated 5 out of 5 stars

StepsWeb Subscriptions and coursebooks.

StepsWeb Subscriptions and coursebooks.
We order course books and subscriptions annually as part of our literacy program and I am always impressed at the friendly and prompt service at StepsWeb. The course books are excellent reinforcement for our students and an essential tool in their literacy development, along with the structured program online. The StepsWeb staff are very knowledgeable and helpful in all matters relating to literacy and specific learning difficulties.

2 March 2025
Rated 5 out of 5 stars

StepsWeb Review

I am using StepsWeb to help me learn basic Maori in my own time for personal professional development.
The beauty of the Steps programme is it versatility, data recording and being able to choose and fine tune specific word lists for individuals.

14 March 2025
Rated 4 out of 5 stars

Thoughts around rating.

Putting Stepsweb into three schools, it is a really effective resource, to supplement the structured literacy approach. With all the implementation of the new curriculum the challenge is with sustainability, and monitoring of the programme and the students who access it, as teachers try to embed new ways of teaching a structured literacy and maths approach across the schools. In addition, it is becoming increasingly difficult for parents to encourage their children to access it from home, as their expectations often reflect it is the school's job to educate my child and to provide all the extra support required.

26 February 2025
Rated 5 out of 5 stars

We love Steps!

It was so easy to deal with Steps. From the purchase to setting up the kids accounts. Also when I had a problem I was responded to very quickly and it was resolved in super fast time!

22 February 2025
Rated 5 out of 5 stars

I've worked with students using the…

I've worked with students using the steps programme for about 12 years. I've always been impressed by the efficiency and friendliness of the fabulous people working to keep this resource useful and up to date. Any purchases I make are quick to arrive.

5 February 2025

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