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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the product, highlighting its effectiveness in improving vocabulary and spelling for students. They find the program engaging, interactive, and easy to use for both students and parents, with many appreciating the ability to track progress and customize word lists. The website is also praised for being user-friendly and easy to navigate. However, some people were dissatisfied with the lack of descriptive writing aspects in the content and wished for a more streamlined process for printing activity sheets. A few other people also felt that the progress gauge for mature students was non-existent and that the "steps test" could be improved beyond just spelling.

What people talk about most

User experience

Users describe positive interactions with user experience. Many reviewers find the program enjoyable,... See more

Product

Customers had positive experiences with the product. Many reviewers find the program age-appropriate and... See more

Website

People report positive experiences with the website. Customers describe it as a wonderful, amazing,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are new to Stepsweb but so far my son is engaging very well with it. It is easy to use for both student and parent can track progress. My son has a much more vocabulary library since he started us... See more

Rated 5 out of 5 stars

CEO Ros is an Ed Psych, expert in SLDs, she offers patient, extensive guidance and support for all questions. Staff provide in-depth support for all aspects too. Students learning and well-being is... See more

Rated 5 out of 5 stars

Such an amazing program. My two daughters have been using it for a few years now. Their progression in their ability to spell and work out words has been amazing. It isn't a quick fix and expect resul... See more

Rated 5 out of 5 stars

We can easily purchase more licences as needed - basically immediate. I can monitor student progress on a daily/weekly basis. Students get rewarded with medals and this is a great incentive f... See more


Company details

  1. Literacy Program
  2. Educational institution
  3. Educational Supply Shop

Written by the company

StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

155 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

the sound system was very bad I…

the sound system was very bad I couldent heare the sound it is not my PC`s fault its steps webs fault

17 February 2025
Unprompted review
StepsWeb logo

Reply from StepsWeb

Hi Kai. Sorry to hear you are having issues with the sound on StepsWeb. You are welcome to contact us directly, but we will contact your teacher to see if we can get this issue sorted out.

Rated 5 out of 5 stars

THE WAY TO SUCCESS STEPSWEB

The programme is fantastic and so are the videos. We have put all our students on it and it is amazing to see the amount of certificates we have to print out for our assembly. It is exciting to see their success

29 January 2025
Rated 5 out of 5 stars

Continuing Stepsweb

We were already Stepsweb 'customers' so we were keen to keep the learning going once our daughter finished school.
The Admin team were great transferring our student's learning across to the new account to keep the momentum up.

3 February 2025
Rated 5 out of 5 stars

Cool Programme

Really great service - answered all the questions and I am really enjoying using the programme with my tamariki.

27 January 2025
Rated 5 out of 5 stars

Great for Dyslexia

My 14 year old daughter has dyslexia and we’ve tried a lot of different programs. Stepsweb is very engaging for her and because it changes to match her level, she is enjoying it.

18 November 2024
Rated 4 out of 5 stars

I love StepsWeb

I love StepsWeb! I teach in a multi-grade classroom (K-8) and this platform allows me to meet my student needs at their instructional level. My students enjoy the positive reinforcement the program provides and are motivated to keep going and challenge themselves. My only wish is that I had the ability to assign or delete specific activities to further individualize my students' learning.

5 November 2024
Rated 5 out of 5 stars

Responsive

Really responsive to my questions and quick in setting up the programme so that our students can make the most of it.

3 November 2024
Rated 5 out of 5 stars

Great spelling programme.

The website is intuitive and the videos fill in any gaps. It was great to be able to have a free trial so I could put the programme through its paces and make an informed decision.
The grandchildren love the activities and spend time learning to spell without knowing it almost.

21 October 2024
Rated 5 out of 5 stars

Students engaged.

So far our students who have all been outside main stream education for a sustained period are enjoying the program and engaging positively with it.

Like the fact it places them on a level, this seems to be accurate and stretching them to achieve.

Gold medals are very motivating to some.

22 October 2024
Rated 5 out of 5 stars

Excellent programme

Excellent programme - online and with teaching resources. Engaging for students. Your support for businesses is excellent, too. Thanks so much.

21 October 2024

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