Steptosport Reviews 56

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

These people sell FAKE goods and make it almost impossible to return for a refund. Their address is FAKE along with their Telephone numbers. They should not be trading and I'm amazed they haven't bee... See more

Rated 4 out of 5 stars

After initial issue with delivery the trainers arrived today ! As described , will buy again ! Longer delivery but as long as you’re prepared to wait 2-3 weeks it’s worth it Website changed recen... See more

Rated 1 out of 5 stars

I purchased trainers from this so called company !!! They sent me fake trainers & fake socks 😡 I’ve tried calling them but the number provided is even fake ! ! Contacted them by email was told they w... See more

Rated 1 out of 5 stars

Scammers, selling fake shoes and advertising return address in London. Paypal is not investigating this scam and let you buy the product through them. When you want to return as per law (within 14 day... See more

Company details

  1. Shoe shop

Written by the company

At StepToSport, we believe that an active lifestyle is more than just a trend; it’s a way of life. Our passion is to equip you with the tools you need to embrace a healthier, more vibrant existence.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

56 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Xmas present is perfect

After initial issue with delivery the trainers arrived today ! As described , will buy again !
Longer delivery but as long as you’re prepared to wait 2-3 weeks it’s worth it

Website changed recently - it’s not a scam as stated and merely poor communication however they did apologise and kept in touch after issues were raised

20 December 2024
Unprompted review
Rated 3 out of 5 stars

There is hope....

So I read reviews, seem ok, ordered trainers.
Received a Royal Mail 48hr tracking number 20 Nov and then nothing... I have chased the and felt to be fobbed off - "wait another week" etc etc.
On Sunday I read all the bad updated reviews and panicked, I logged a claim with my credit card and was stressing trying to find another pair of trainers.
Low and behold Royal Mail have just delivered them!! I made the Postie wait whilst I opened the box as I was convinced it would be a cuddly toy or something in the box but it is indeed the trainers I ordered.
I have now cancelled the claim with my credit card company.
There is hope!!

18 December 2024
Unprompted review
Rated 1 out of 5 stars

Scam bank agree!

As others have said below this website is a scam! I have spoken with my bank who agree and are accepting my fraud claim. Said I am not the only one to contact them. Tracking doesn’t change item never delivered no response from emails. AVOID!

1 December 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

Avoid ordering from this company and save yourself a lot of time and hassle. I recently ordered a pair of Jordon 4 Retro footwear from this company. Not only am I still waiting for the footwear it has been nearly 2 weeks I’m still waiting for a reply from e mails I sent 4 days ago.
When I placed the order I received a notification that my payment had gone thought to a PayPal name I had never heard of! I was expecting it to say the merchants name of Steptosport it didn’t it said Tran Ti Binh? Straight away I
e mailed them as there is no phone number and I was told they are a small U.K. company that import from Hong Kong but still no explanation to why my payment went to someone I did not know. The tracking number was issued the next day and there has been no update since November 28th even though they used Royal Mail track 48. How can they use this service when they do not have the product and Royal Mail is not in Hong Kong. Again I sent an e mail they then said they had given me the wrong tracking number and give me a new tracking number it was the same number I had originally been given!
Stay away from this company I believe it’s a scam as now I don’t even receive reply’s to the e mails I have sent and I have still not received my order from them. Thank god I paid on my credit card.

25 November 2024
Unprompted review
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