I was looking for a new accent chair, and Matt Munro was incredibly friendly, helpful and patient while we discussed the various options for finishes and fabrics. Never mind the chair, though… we t... See more
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Excellent customer service from Catherine who was polite and attentive. She was able to answer the majority of my queries but sought assistance from her manager who kindly assisted. No complaints a... See more
Company replied
Order: 281996 We had a mix up with the L shaped suite and motorised component being different from our order from Aberdeen store. Steve in the furniture division dealt with us and helped us make... See more
Company replied
We bought 2 beds. They are really good quality. The delivery was about 3 weeks after the purchase and the communication about it was accurate. I was a bit worried coz I didn't get loads of emails... See more
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Company details
- #220 of 397 best companies in Home Furniture Shop
- #114 of 228 best companies in Bedroom furniture shop
- #40 of 89 best companies in Flooring Shop
- #143 of 243 best companies in Homewares Shop
- #67 of 114 best companies in Living room shop
- #41 of 85 best companies in Mattress Shop
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
40 Denmore Road, Bridge of Don, AB23 8EF, Aberdeen, Scotland, United Kingdom
- 01224 704250
4.8
Excellent
774 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Donald 10 star
Donald was friendly, really attentive and efficient. Other members of the team also always welcome us with a smile and are helpful
12 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi there,
Thank you so much for your wonderful comments.
We’re thrilled to hear that you received 10-star service from Donald!
It’s great to know he was friendly, attentive, and efficient and we will make sure we share your lovely feedback.
I’m also delighted that the rest of the team continue to welcome you with a smile and offer helpful support.
It means a lot to us that you felt so well looked after during your visit to our Aberdeen store.
Thank you for choosing Sterling Home and we hope to see you again soon.
Kind Regards,
The Sterling Home Team
Excellent customer service from Donald
12 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Amanda,
Thank you for taking the time to share your comments.
We’re delighted to hear you received excellent customer service from Donald and will be sure to pass your kind words on to him
Thank you for choosing Sterling Home , we hope to see you again soon.
Kind Regards,
The Sterling Home Team
Very helpful staff.
26 February 2026
Reply from Sterling Home - Aberdeen
Hi John,
Thank you so much for your lovely feedback. We're delighted to hear that you found our staff very helpful, it truly means a lot to the team.
Thank you for choosing Sterling Home, your support means the world to us.
Kind Regards,
The Sterling Home Team
Lovely Staff and Service
Donald and the rest of the team were absolutely lovely. Great service and incredibly helpful!
12 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Georgia and Findlay,
Thank you so much for your lovely feedback.
We’re delighted to hear that Donald and the rest of the team made your experience such a positive one. Providing great service and genuinely helpful support is really important to us, so your kind words mean a lot.
Thank you again for choosing Sterling Home!
Kind Regards,
The Sterling Home Team
Excellent Service, quality items.…
I buy quite a few items from Sterling and I have always had a very good experience with whatever department I am buying from whether it be the furnishing department or the carpet department, the standard of professionalism is always very high.
I would not hesitate to recommend the store to anyone was looking for top quality furnishings and excellent service.
26 February 2026
Reply from Sterling Home - Aberdeen
Hi Concetta,
Thank you so much for your wonderful feedback !
We’re delighted to hear that you’ve consistently had excellent service from our team and that you’re pleased with the quality of the items you’ve purchased.
It’s fantastic to know that every department you’ve dealt with from furnishings to carpets has delivered the high standard of professionalism you expect.
Our colleagues work hard to ensure every customer has a positive experience, and your comments really mean a lot to us.
We’re also grateful for your recommendation.
Thank you for choosing Sterling Home and we hope to welcome you back again soon !
Kind Regards,
The Sterling Home Team
A very pleasant environment to walk…
A very pleasant environment to walk around , helpful & welcoming staff & lovely things to browse & buy
Ryan & manager Steve went over & above to assist me with my purchase of 2 sofas … will def recommend to family & friends 😊
11 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Good Afternoon Irene,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that you enjoyed the atmosphere in our store and found our team welcoming and helpful.
It’s wonderful to know that Ryan and Steve were able to go above and beyond in assisting you with your sofa purchase.
We will be sure to pass your kind words on to them. They’ll be thrilled!
We really appreciate your recommendation to family and friends and thank you for choosing Sterling Home.
Kind Regards,
The Sterling Home Team
Purchased a sofa with Donald very…
Purchased a sofa with Donald very helpful knowledgable excellent service
10 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hello Kirsty,
Thank you so much for your lovely feedback.
We’re delighted to hear that you had such a positive experience and that Donald was able to assist you so well. He takes great pride in helping customers find exactly what they need, so your kind words will mean a lot to him.
Thank you for choosing Sterling Home Aberdeen and we hope you enjoy your new sofa.
Kind Regards
The Sterling Home Team
Service was excellent from donald
10 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Ian,
Thank you for taking time to leave feedback.
Its great to hear that Donald was so helpful during your visit, he is a valued member of our sales team.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Visited the shop twice in the last 2…
Visited the shop twice in the last 2 weeks and dealt with Scott Jarvie, myself and my partner (mainly me) changed our minds last minute and Scott with no hesitation said "you need to be happy, it's no problem" and now our perfect sofa is on order. Really professional with good banter. Also interacted with Donald in store who was really friendly and helpful too, he remembered us from our last visit which was nice. The manager also spent some time talking to us and he was absolutely brilliant, really nice guy. Great experience as always from the Aberdeen shop.
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Dear Holly
Thank you so much for taking the time to leave such a fantastic review! We’re delighted to hear that your visits over the last couple of weeks have been so positive.
Scott will be thrilled to know that his patience and support helped you find the perfect sofa, we always want our customers to feel completely happy with their choice, and it’s great to hear he made that experience easy and enjoyable.
We’re also really pleased that Donald and the manager made such a strong impression; remembering customers and offering a friendly, personal service is something we pride ourselves on.
It means a lot to the whole Aberdeen team to know you had another great experience with us. Thank you again for your kind words, and we hope you absolutely love your new sofa when it arrives!
Kind Regards
The Sterling Home Team
Clearance offer caught my eye!!
.
Excellent options explained on the particular pieces of furniture we were casually viewing on way to another department. Thanks Aaron we decided to order…
3 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Sylvia
Thank you so much for your lovely feedback!
We’re delighted to hear that Aaron was able to help you explore your options and make the right choice, even while you were just passing through another department.
We truly appreciate your order and your kind words. If there’s anything more we can do to support you, please don’t hesitate to get in touch.
Thanks again for choosing us!
Kind Regards
The Sterling Home Team
We had a great experience with…
We had a great experience with Catherine today. For an assistant who has just been in the job 2 weeks she sure knows her stuff and will be a great asset to Sterling I’m sure.
She was quick with ideas and knew a lot about the sofas.
She worked out cost,which changed a few times as I couldn’t make up my mind!!
She was very pleasant and helpful throughout the process.
I’ll definitely be telling friend and family about our great experience at Sterling. Keep up the good work Catherine.
9 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Elizabeth
Thank you so much for taking the time to share your lovely feedback about your experience with Catherine.
We’re delighted to hear that she was able to assist you so well. She’ll be thrilled to know her product knowledge, ideas, and friendly approach made such a positive impression.
It’s great to hear she helped you work through the options and costs with patience and care. We always aim to make the process as easy and enjoyable as possible, and it’s wonderful to know Catherine delivered just that.
We truly appreciate you recommending us to friends and family, your support means a lot.
Thank you again for your kind words, and we hope you enjoy your new sofa when it arrives!
Kind Regards
The Sterling Home Team
5 star experience
Service was 5 star.
Donald Buiest our sales person was very efficient/helpful and knowledgeable.
I highly recommend Sterling Home.
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Nicola,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that you received 5‑star service and that Donald looked after you so well. He will be thrilled to know his efficiency, knowledge, and helpful approach made such a positive impression.
We truly appreciate your recommendation of Sterling Home, and we hope to welcome you back again soon!!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Arron was so helpful and explained…also his boss was helpfull as well
Arron was so helpful and explained everything
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Gordon,
Thank you so much for your lovely feedback.
We are really pleased to hear that Arron was so helpful and able to explain everything clearly for you. That’s exactly the level of service we aim to provide.
We will make sure your comments are passed on to Arron and Jason, his manager — I know they’ll both really appreciate your kind words.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Arron was amazing and Jason doesn’t…
Arron was amazing and Jason doesn’t give enough discount.
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Caroline,
Thank you for your feedback.
We are really pleased to hear that Arron was amazing — I’ll be sure to pass that on to him. It’s always great to recognise excellent service.
We will pass your comments onto Jason regarding the discount.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Regarding the point about Jason and discount levels, I’ll look into this further to make sure we’re being consistent and supporting the team appropriately.
Met Donald Buist in store before…
Met Donald Buist in store before friendly guy knows his products and has great sales personality. Always helpful with right level of customer care ⭐️
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi George,
Thank you so much for taking the time to share your feedback.
It’s great to hear that you had such a positive experience with Donald. He consistently brings excellent product knowledge, a friendly approach, and a strong customer‑care focus to his role, and it’s wonderful to see that reflected in your visit.
We will make sure your comments are passed on to him and to Jason, his manager — feedback like this really makes a difference.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Aaron @ sterling aberdeen
Aaron is very helpful and informative. Looked at a sofa yesterday, happily sent us all measurements and picture of sofa we liked. Followed up with a lovely email next day and went back in to purchase the sofa and TV unit to match. Looking forward to shop more at sterling aberdeen. Every staff we spoke to were welcoming.
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hello Gillian,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear that Aaron was so helpful and that he made your experience smooth from start to finish.
We’re also glad to hear that the rest of our team at Sterling Aberdeen made you feel welcome during your visits. Providing friendly, supportive service is incredibly important to us, and your comments mean a lot.
Thank you for choosing Sterling Home.
Kind Regards
The Sterling Home Team
Excellent service from a lovely member…
Excellent service from a lovely member of staff. Can’t fault anything!!
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Ruth,
Thank you so much for taking the time to share your lovely feedback.
We’re delighted to hear you received great service and that everything was just as it should be. Your kind words mean a lot to us!
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Scott jarvis
From start to finish Scott Jarvis and everyone at sterling has been incredibly patient with us even tho we changed our mind so many times fantastic team would definitely buy from them again!
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi,
Thank you so much for taking the time to share your kind feedback.
We’re absolutely delighted to hear that Scott Jarvis and the rest of the Sterling team in Aberdeen were able to support you throughout your purchase.
Changing your mind is all part of finding the right piece for your home, and we’re glad the team could make the process easy and stress‑free for you. Your comments mean a great deal to us, and I will be sure to pass them on to Scott and everyone involved.
Thank your for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Donald was very helpful
8 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hello Donald,
Thank you for your feedback.
We are delighted to hear that Donald was so helpful during your visit, he is a very valued member of our sales team and we will pass on your kind comments to him.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
Excellent experience
Excellent experience overall. We first dealt with Catherine who helped us identify the kind of sofa we wanted and showed us ones based on our requirements. For only having worked there a couple of weeks she was so knowledgable, friendly and helpful without being pushy. What a superb addition she is to the team.
The next day we were back with our measurements and we dealt with Ryan who was fantastic. He didn’t rush us, made sure we checked out all options and was so friendly and personable. He made the whole experience so easy and enjoyable. Can’t wait for our sofa to be delivered!
We actually took our dog into the store and couldn’t believe how dog friendly it was. Big shout-out to all the wonderful staff who petted our dog, gave him treats and especially to Donald who took him for a walk round the car park while we made our final decision!
This is a superb place; not only is the furniture and all other products in the store first class, but the staff are absolutely phenomenal. And that’s really what makes a shopping experience even better. Thank you to everyone at sterling!
5 March 2026
Unprompted review
Reply from Sterling Home - Aberdeen
Hi Rachel,
Thank you so much for taking the time to share such fantastic feedback.
We’re absolutely delighted to hear that you had such a positive experience in our store. It’s wonderful to know that Catherine helped you find the right style of sofa and made you feel so welcome—especially so early in her time with us. We’ll be sure to pass on your kind words; she will be thrilled.
We’re equally pleased that Ryan was able to support you and ensure you felt fully informed and comfortable with your choices. Providing a relaxed, friendly, and helpful service is something we strive for, so it’s great to hear this came across.
Your comments about our dog‑friendly atmosphere truly made our day! We’re so glad your dog enjoyed the visit as much as you did, and Donald will be over the moon to hear your shout‑out.
We really appreciate your feedback, and we can’t wait for you to receive your new sofa.
Thank you for choosing Sterling Home Aberdeen.
Kind Regards
The Sterling Home Team
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