I visited Sterling Home today, I hadn’t been in a while and when I walked in was a bit confused as to where I was going..then out of the blue appeared Elaine whom I can only describe as the most frie... See more
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Sales assistant was friendly and took time to talk and show us our options. We didn't feel hurried or pressured which was good. We are looking forward to our order in December. A good experience all r... See more
Company replied
Conor was incredibly helpful. Buying a mattress is more complex than you might think. His straightforward explanations allowed us to browse the options and not feel pushed into a sale. I’m looking for... See more
Company replied
Great service from start to finish, from Steven, Brian and Dylan, also from the measuring and fitting team. We needed carpets in a hurry but they all rose to the challenge and made it happen superq... See more
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Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Flooring Shop
- Homewares Shop
- Living room shop
- Mattress Shop
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
963 reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience
Great experience, all good and Lauren Grant was super helpful.
29 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi,
Thank you for taking the time to leave us your feedback.
We're delighted to hear you had a great experience and that Lauren was so helpful throughout your visit. We'll be sure to pass your kind comments on to Lauren and the wider team.
We really appreciate your support and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Donna - Sterling
Donna was fantastic, didn’t rush us and made it easy to spend so much money!! Would defo recommend Donna if you want easy, friendly good customer service. Thanks Donna 😊
30 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Jill,
Thank you for your wonderful feedback!
We're delighted to hear that Donna made your experience so enjoyable and stress-free. Providing friendly, helpful service without any pressure is exactly what we strive for, and it's great to know Donna delivered that for you. We'll be sure to pass on your kind comments.
Thank you for your recommendation, and we hope you enjoy your new furniture!
Kind Regards
The Sterling Home Team
Excellent choice
Knowledge and assistance of sales person, steven McKelvie
29 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Brian,
Thank you for taking the time to leave feedback.
We’re delighted to hear that Steven's knowledge and assistance helped make your shopping experience a positive one. Steven is a valued member of our team, and we’ll be sure to pass on your kind comments. We really appreciate your recommendation and look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Excellent customer service from start…
Excellent customer service from start to finish.
I recently purchased a sofa and on 2 occasions prior to buying I dealt with Amy Ireland who was welcoming, knowledgeable, and patient while I asked questions and compared options. The communication between us was clear and professional and I have no hesitation in recommending Sterling in Tillicoultry.
24 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Karen
Thank you for taking the time to share your experience and for choosing Sterling Home Tillicoultry.
We are delighted to hear that Amy provided such welcoming, knowledgeable, and patient service throughout your sofa purchase. Taking the time to answer questions and help customers compare options is an important part of ensuring they feel confident in their decision, so it is wonderful to know that Amy's support made such a positive impression.
Your kind comments about the clear communication and professional service will be shared with Amy and the team. We truly appreciate your recommendation and look forward to welcoming you back to Sterling Home in the future.
Kind Regards
The Sterling Home Team
Lauren was very helpful, knowledgeable & friendly
Lauren was very helpful, friendly and knowledgeable, whilst processing my order. All the other sales staff we spoke with were also friendly and helpful.
24 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Sandy,
Thank you for your wonderful feedback.
We're delighted to hear that Lauren was so helpful, friendly, and knowledgeable while assisting with your order. It's also great to know that the rest of our sales team provided the same high level of service during your visit.
We'll be sure to pass your kind comments on to Lauren and the wider team. Thank you for choosing Sterling Home Tillicoultry, and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Hi We would like to congratulate you on…
Hi We would like to congratulate you on excellent customer service. We visited your store and bought a number of items , everyone that we encountered were courteous, knowledgeble and helpful, a pleasure to deal with ! After sales and deliveries were perfect, many thanks.
13 July 2026
Reply from Sterling Home - Tillicoultry
Hi Moira,
Thank you for your great feedback.
We are delighted to hear that you had such a positive experience with us and that every member of our team was courteous, knowledgeable, and helpful throughout your visit.
It's especially pleasing to know that your experience continued through to our after-sales service and deliveries. We take great pride in providing excellent customer service from start to finish, and your kind words mean a great deal.
Thank you for choosing Sterling Home Tillicoultry. We will be sure to share your comments with the team, who will be delighted to receive your recognition. We look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
Once we had seen the sofa and sat in it…
Once we had seen the sofa and sat in it Elaine came over and helped us with the order. Elaine was brilliant and even though we decided to change the colour it was done without any problems. Elaine has been fantastic.
5 August 2026
Reply from Sterling Home - Tillicoultry
Hi Eric,
Thank you for your wonderful feedback.
We're delighted to hear that Elaine provided such fantastic service and made your sofa purchase such an easy experience. It's great to know that when you decided to change the colour, everything was handled smoothly and without any issues.
We'll be sure to pass your kind comments on to Elaine, who will be thrilled to receive this recognition. Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Sales Manager Michael was incredibly…
Sales Manager Michael was incredibly helpful and very friendly.
9 August 2026
Reply from Sterling Home - Tillicoultry
Hi Stephen
Thank you for your kind feedback.
We're delighted to hear that Michael was incredibly helpful and friendly during your experience with us.
We take great pride in providing excellent customer service, and it's wonderful to know that Michael made such a positive impression. We'll be sure to pass on your comments to him.
Thank you for choosing us, and we look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Variety of sofas and armchairs to try
Good variety of sofas and armchairs all available to sit and try out
Good range of colours and fabrics though salesman did not know full range of options but was able to find out
10 August 2026
Reply from Sterling Home - Tillicoultry
Good Morning Andrew,
Thank you for your review!
We're pleased to hear that you enjoyed our wide selection of sofas and armchairs in our Tillicoultry store.
It's also great to know you appreciated the range of colours and fabrics available.
While we're sorry our colleague didn't have all the information immediately to hand, we're glad they were able to find the answers you needed.
We appreciate your feedback and hope to welcome you back to Sterling Home soon.
Kind regards,
The Sterling Home Team
Service was excellent and staff member…
Service was excellent and staff member Barry Duff was very professional and explained about the different categories of leather. Great buying experience.
23 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Margaret - Anne,
Thank you for your wonderful review!
We're thrilled to hear you received excellent service and that Barry Duff was able to help you find the right choice.
Barry's product knowledge and professional approach are greatly valued, and we're delighted that he took the time to explain the different leather categories and make the buying process clear and enjoyable.
Thank you for choosing Sterling Home.
We truly appreciate your feedback and hope you enjoy your new furniture for many years to come.
Kind Regards,
The Sterling Home Team
Very helpful member of staff and easy…
Very helpful member of staff and easy to order. Delivered quickly too.
7 August 2026
Reply from Sterling Home - Tillicoultry
Good Morning,
Thank you for your review!
We're delighted to hear that our team member was so helpful, that ordering was easy, and that your delivery arrived quickly.
We appreciate your feedback and hope you enjoy your purchase.
Thank you for choosing Sterling Home .
Kind regards,
The Sterling Home Team
Friendly knowledgeable staff member…
Friendly knowledgeable staff member that took the time to explain. Thank you Barry!
21 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Good Morning,
Thank you for your review!
We're delighted to hear that Barry took the time to explain everything clearly and provide such friendly, knowledgeable service.
We'll be sure to pass on your kind words to him.
Thank you for choosing Sterling Home, and we hope to see you again soon!
Kind regards,
The Sterling Home Team
Went in for coffee
Went in for coffee - came out with 2 new settees to replace 2 x 20 year old ones
Found the experience friendly and professional
Very good selection of quality furniture
Staff extremely helpful and knowledgeable
Delivery easy to arrange once we were given a date to pick up our old furniture
A special thanks to Scott in sales
6 August 2026
Reply from Sterling Home - Tillicoultry
Good Morning ,
Thank you for your wonderful review.
We love that your visit started with a coffee and ended with two new settees!
It's fantastic to hear that you found the experience both friendly and professional, and that our range of quality furniture helped you find the perfect replacements for your much-loved sofas.
Your kind comments about our Tillicoultry team's helpfulness and knowledge are greatly appreciated.
Scott in our Tillicoultry Outlet sales will be delighted to hear he made such a difference to your visit and we will be sure to pass on your kind words .
We hope you enjoy your new settees for many years to come and look forward to welcoming you back to Sterling Home in the future.
Kind regards,
The Sterling Home Team
Staff were so accommodating
Staff were so accommodating, even when I changed my mind to another sofa last minute.
5 August 2026
Reply from Sterling Home - Tillicoultry
Hi Heather,
Thank you for your wonderful feedback.
We're delighted to hear that our team was able to accommodate your change of mind and help you find the perfect sofa. We know choosing the right piece for your home is important, and we're pleased we could make the process easy and stress-free.
We hope you love your new sofa, and we look forward to welcoming you back again in the future.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Fabulous customer service and great…
Fabulous customer service and great range of sofas
Lauren Grant was especially helpful. Sterling are lucky to have her
19 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi there,
Thank you for taking the time to leave your wonderful feedback.
We're thrilled to hear that you received fabulous customer service and found a great range of sofas to choose from.
Lauren Grant will be delighted to know that she made such a positive impact on your experience. We’re very proud of our team, and it’s fantastic to hear that Lauren was especially helpful throughout your visit.
We hope you enjoy your new sofa, and we look forward to welcoming you back in the future.
Kind Regards,
The Sterling Home Team
We had the most amazing service from…
We had the most amazing service from Elijah Rube who helped us buy. New mattress for my elderly friend
She was kind and very understanding. Very supportive and helpful.
18 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi There ,
Thank you for taking the time to share your experience. We’re delighted to hear that Evijia Rube provided such amazing service while helping you and your elderly friend choose a new mattress.
It’s wonderful to know that she was kind, understanding, supportive, and helpful throughout the process.
We understand how important it is to find the right mattress, and we're pleased that Evijia made the experience comfortable and reassuring and will be sure to pass on your lovely comments to her.
Thank you again for your feedback, and we hope your friend enjoys many restful nights on their new mattress.
Kind Regards,
The Sterling Home Team.
Reply from Sterling Home - Tillicoultry
Hi Susan,
Thank you for your kind feedback.
We're delighted to hear that our team was helpful during your visit to our Tillicoultry store.
We believe in giving customers the time and space to make the right decision for their home, so it's wonderful to know this made a positive difference to your experience.
We appreciate your support and hope you enjoy your new sofa for many years to come.
Kind Regards,
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi Richard,
Thank you for your kind feedback.
We're delighted to hear that you found our team really helpful and pleasant to deal with.
We really appreciate your support and look forward to assisting you again in the future.
Kind Regards
The Sterling Home Team
Absolutely amazing store
Absolutely amazing store . Every department is beautifully presented and a vast choice of furniture available . Amy was wonderful and went the extra mile sorting out our purchase . Sterling Home great 5 star customer service , all staff were friendly and welcoming .
17 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi, thank you so much for your wonderful 5-star review.
We're delighted to hear that you enjoyed your visit and appreciated the range of furniture and presentation throughout our store.
Amy will be thrilled to receive your kind comments. We're so pleased she was able to go the extra mile to help with your purchase and make your experience a positive one.
Thank you for recognising the efforts of our team. Providing friendly, welcoming service is something Sterling take great pride in.
We truly appreciate your support and look forward to welcoming you back to Sterling Home again soon.
Kind Regards,
The sterling Home Team
Excellent customer experience
Visited garden centre at Sterling Tillicoultry and was assisted by sales lady Sharon who was extremely helpful, answering questions and measuring sizes.
Sharon was very patient and nothing was too much trouble.
As we were unsure on our sizes, she sent us a quote with details that we could access later at our convenience.
Once home, I had several follow up questions and called the garden centre a number of times. Every time, Sharon called me back and went out her way to find out answers to my questions.
The follow up for process from her has also been very pleasing.
This experience has left a favourable impression.
Sterling this is excellent customer service that you should be proud.
Sharon, thank you ☺️
9 August 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi, thank you so much for taking the time to share your experience with us.
We're absolutely delighted to hear about the excellent service Sharon provided during your visit to our Garden Centre at Sterling Tillicoultry.
It's wonderful to know that she was able to answer your questions and assist with measurements.
Sterling pride ourselves on delivering outstanding customer service, and your comments perfectly reflect the level of care and dedication we strive to provide.
Sharon will be thrilled to receive your kind feedback and recognition for going above and beyond to help.
Thank you again for your lovely review and for choosing Sterling Home.
We look forward to welcoming you back soon.
Kind Regards,
The Sterling Home Team
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