We were at Sterlings mid afternoon on 12th August. The shop was quiet and we were there to purchase 2 new beds. Our assistant Evija Rube was first class. Knowledgeable about the products, had excell... See more
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We recently visited the Tillicoultry store to look at sofas and ended up purchasing a Himolla suite. I have to say that Elaine was absolutely fantastic throughout the whole process. She was e... See more
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The staff we dealt with in both the furniture and carpet dept were extremely helpful (Elaine Sharpe &Steven McKelvie). We are still to take delivery of our purchases so can't comment further
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Great service from Rudy (who was supported by Conor & Darren). Rudy was super helpful in getting both our kitchen table & stools and dining table and chairs ordered today in Tillicoultry store. Lovel... See more
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Company details
- #156 of 397 best companies in Home Furniture Shop
- #88 of 228 best companies in Bedroom furniture shop
- #31 of 89 best companies in Flooring Shop
- #109 of 242 best companies in Homewares Shop
- #50 of 113 best companies in Living room shop
- #36 of 86 best companies in Mattress Shop
Written by the company
For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Contact info
76 Moss Road, FK13 6NS, Tillicoultry, Scotland, United Kingdom
- 01259 750655
4.7
Excellent
903 reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Knowledgeable staff not pushy!
We were looking to buy new electric recliner chairs. All the staff we spoke to were helpful however we ended up in the Himola dept and Elaine Sharp helped us. She was knowledgeable, not at all pushy and explained everything clearly. We went ahead with the purchase and are now looking forward to getting our new chairs in the coming weeks
31 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Rachel,
Thank you for your wonderful feedback.
We’re so pleased to hear that you had a positive experience while choosing your new chairs.
It’s great to know our team were helpful throughout your visit, and we’ll be sure to pass on your kind comments to Elaine, she’ll be delighted to hear that her knowledge and relaxed, no-pressure approach made such a difference.
We hope you love your new chairs when they arrive and enjoy many comfortable moments ahead. Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Delivered early and without any fuss or…
Delivered early and without any fuss or drama. Good follow up too.
21 April 2026
Reply from Sterling Home - Tillicoultry
Hi Ronnie,
Thank you for your lovely feedback.
We’re delighted to hear your delivery went smoothly, arrived early, and that our follow-up met your expectations. We really appreciate you sharing your experience with us.
Kind Regards
The Sterling Home Team
Sales person helpful and polite
20 April 2026
Reply from Sterling Home - Tillicoultry
Hello Ian,
Thank you for your feedback.
We’re pleased to hear Barry, our salesperson was helpful and polite—providing friendly, professional service is what we strive for. We appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Salesman
Salesman, Barry, was very helpful, took us through the process with ease. Never felt pressured at any time.
30 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Marie,
Thank you for your feedback. We’re delighted to hear Barry made the process so easy and comfortable for you, and that you felt supported without any pressure. We’ll be sure to pass your kind comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Conor was helpful without being pushy
Conor was helpful without being pushy, advised us on the chairs we were interested in as to the type, price and styles available along with the delivery time for the various manufacturers.
30 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Jim,
Thank you for your kind feedback.
We’re so pleased to hear that Conor was helpful and gave you clear, informative guidance without being pushy. It’s great to know he supported you in choosing the right chairs and kept you well informed on options, pricing and delivery times. We will be sure to share your lovely comments with him.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Peace of Mind Ordering
Finlay, the sales advisor who assisted us, was extremely helpful throughout the process. He carefully checked all measurements, was very thorough during the ordering stage, and clearly explained how everything would work — including the deposit, expected waiting time, final payment, and delivery options. This attention to detail ensured we were able to get exactly what we were looking for with complete confidence.
Communication between ordering and delivery was excellent, keeping us updated throughout. We are absolutely delighted with our purchase and would happily recommend Sterling Furniture based on the service we received.
28 March 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Gordon,
Thank you for your wonderful feedback.
We are delighted to hear that Finlay provided such thorough and attentive service, ensuring everything was clearly explained and that your order was completed with confidence. It’s also great to know you felt well informed throughout, from ordering to delivery. We will pass your kind comments onto Finlay.
We truly appreciate your recommendation and hope you enjoy your purchase for many years to come.
Thank you for choosing Sterling Home Tillicoultry.
The Sterling Home Team
Visiting Sterling Tillicoultry
I visited Sterling in Tillicoultry with my elderly mum. We were just browsing to view a purchasing a new suite. Mum couldn't find anything comfortable for her short frame with a matching footstool as she has lymphedema and has to keep her legs elevated.
Lauren Grant, from the store, approached us and her service and advice from start to finish was excellent. She talked us through the Celebrity rise and recliner range. Not only did she recognise mum's needs but she took the time to demonstrate and teach mum to use the remote etc. and then explained that because of mum's health issues that she could benefit from the not paying tax on the order. All of this was done with a warm, friendly, professional manner. Never at any point did we feel pressured. We returned to Sterling and completed the order and paperwork yesterday. Lauren made sure she was there to do this with us. Lovely staff and excellent service.
20 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Elaine
Thank you so much for taking the time to share such a detailed and thoughtful review.
We’re absolutely delighted to hear about your positive experience in our Tillicoultry store, and that Lauren was able to provide such attentive and supportive service to both you and your mum. It’s especially pleasing to know she took the time to understand your mum’s needs, demonstrate the recliner, and guide you through the VAT relief process, this is exactly the level of care we aim to provide to every customer.
Your kind words about Lauren’s professionalism, patience, and friendly approach will mean a great deal to her, and we’ll be sure to pass on your feedback.
We’re also very pleased that you felt comfortable and never under pressure during your visits, and we hope your mum enjoys her new suite.
Thank you again for your recommendation and for choosing Sterling.
Kind Regards
The Sterling Home Team
Welcome was warm and helpful
Welcome was warm and helpful. Staff knowledgable and friendly.
2 May 2026
Reply from Sterling Home - Tillicoultry
Hi Jonathon
Thank you for your kind feedback. We’re delighted to hear that you felt warmly welcomed and that our team made a positive impression.
Providing knowledgeable and friendly service is very important to us, and we really appreciate you taking the time to share your experience.
Kind Regards
The Sterling Home Team
All satisfactiry
3 April 2026
Reply from Sterling Home - Tillicoultry
Dear Heather
We’re happy to hear everything was satisfactory.
Thank you for sharing your experience and thank you for choosing us.
Kind Regards
The Sterling home Team
Lovely day trip as we are not local to…
Lovely day trip as we are not local to the store
Served by Karen Duncan who took the time to listen and accommodate or list of requirements for table and chairs
Great selection of furniture and any staff member we had any interaction with was very pleasant and helpful
Tea room area was very clean and appeared good value for money
2 May 2026
Reply from Sterling Home - Tillicoultry
Thank you so much for your lovely review!
We’re delighted to hear you had such an enjoyable day trip with us and that it was worth the journey.
Karen will be especially pleased to hear your kind comments, we always strive to provide attentive and personalised service, so it’s wonderful to know she made a positive impact on your visit.
We’re also glad you enjoyed our furniture selection, as well as the welcoming atmosphere created by our wider team. It’s great to hear the tea room added to your experience too.
We really appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon.
Kind Regards
The Sterling Home Team
SPECIAL CUSTOMER SERVICE
I have just returned after a visit to the Garden Centre in Sterling Home, Tillicoultry. It’s a long time since I had such wonderful customer service. The gentleman concerned was Colin, who helped me choose some plants. He pushed my trolley to the back door where I bought some pot plants. He then accompanied me to the checkout and out to my car, when he loaded my car with my purchases. Thank you Colin for making my experience special.
15 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Ilene
Thank you so much for your kind words and for taking the time to share your experience.
We’re absolutely delighted to hear that you had such a positive visit to our Garden Centre in Tillicoultry. Colin will be especially pleased to receive your feedback, he truly takes pride in helping our customers, and it’s wonderful to know his service made your visit so memorable.
We look forward to welcoming you back again soon!
Kind regards
The Sterling Home Team
Barry was friendly and helpful
Barry was friendly and helpful. He gave us a lot of advice
14 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
HI Paul,
Thank you for your lovely feedback.
We’re so pleased to hear Barry was friendly and helpful, and that his advice made such a positive difference. We’ll be sure to pass your kind comments on to him.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Lovely staff, especially Barry…
We were looked after by Barry in the Sterling Home Department in Tillicoultry. He was very kind and helpful, not at all a "pushy" type of salesman who actually can put you off buying . He understood my issues regarding height etc and advised us accordingly. I would ask for him by name if we were buying anything else
2 April 2026
Reply from Sterling Home - Tillicoultry
Hi Mrs Marshall,
Thank you for your very kind feedback.
We are pleased to hear that Barry provided such helpful and considerate service. It’s great to know he took the time to understand your needs and offered genuine, pressure-free advice. We will be sure to pass your lovely comments on to him—he’ll really appreciate it.
Thank you for choosing Sterling Home Tillicoultry and we hope to welcome you back again soon!
Kind Regards
The Sterling Home Team
Fantastic staff and fabulous showrooms
Fantastic staff who were so helpful and accommodating. The choice of products was amazing and our personal choice was absolutely wonderful as we had went with an idea of what we were looking for but changed our mind due to the choices available. The cafe was an added bonus as we had travelled quite a distance and really enjoyed the treats on the menu.
29 April 2026
Reply from Sterling Home - Tillicoultry
Hi Robert,
Thank you so much for your kind feedback.
We’re delighted to hear that our team were so helpful and accommodating, and that our choice of products helped you find the perfect pieces.
It’s also lovely to know you enjoyed the café after your journey — we’re glad it was a welcome bonus. We really appreciate you taking the time to share your experience and hope to see you again soon.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Reply from Sterling Home - Tillicoultry
Hi Margaret,
Thank you for your great feedback.
We’re pleased everything arrived on time and that you’re happy with the size and how it looks in your room. We hope you continue to enjoy it.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon!!
Kind Regards
The Sterling Home Team
Excellent friendly and professional…
Excellent friendly and professional service from Elaine who we spoke to a few times before deciding on the configuration that would best suit
26 April 2026
Reply from Sterling Home - Tillicoultry
Hi Andrew,
Thank you for your lovely feedback.
We’re really pleased to hear that Elaine provided such friendly and professional service and took the time to talk everything through with you to find what suited you best. We will be sure to pass your kind comments on to her. We really appreciate you taking the time to share your experience.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Very friendly staff
Very friendly staff, no pushy sales. Made my purchase with the help of Elaine Sharp. Very professional and knowledgeable. Would highly recommend.
10 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Bruce
Thank you so much for your kind feedback!
We’re delighted to hear that you had a positive experience and that Elaine provided such professional and knowledgeable service. We’ll be sure to pass on your lovely comments to her.
Your recommendation really means a lot to us, and we look forward to welcoming you again in the future.
Kind Regards
The Sterling Home Team
Gary has been very helpful as we are…Parker knoll
Gary has been very helpful as we are dealing with our insurance and it all takes time.
27 March 2026
Reply from Sterling Home - Tillicoultry
Hi Pauline,
Thank you for your feedback.
We’re glad to hear Gary has been so helpful while you’re dealing with the insurance process, and we appreciate your patience as these things can take time. We will be sure to pass your kind comments on to him.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
Helpful support from Donna Rae
Helpful support from Donna Rae. Detailed discussion about furniture options. Much appreciated.
8 May 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi Carol,
Thank you for sharing your feedback.
It’s great to hear that Donna provided such helpful support and took the time to discuss your furniture options in detail. We will be sure to pass on your kind words to her – they’ll be much appreciated.
Thank you for choosing Sterling Home Tillicoultry and we hope to see you again soon.
Kind Regards
The Sterling Home Team
Great store great staff…
Sterling is always a pleasure to visit and we’ve bought most of our furniture there over many years. This time round we bought a settee and chair supported by Amy Ireland who helped us with product information and hints and tips. Very professional and you’d have thought she was our own personal advisor. Thank you Amy.
19 April 2026
Unprompted review
Reply from Sterling Home - Tillicoultry
Hi,
Thank you so much for your kind feedback.
We’re delighted to hear about your recent experience and that Amy provided such professional, helpful support with your purchase.
It’s lovely to know she made you feel so well looked after. We will be sure to pass your thanks on to Amy – she’ll be thrilled to hear this. We truly appreciate your continued support and look forward to welcoming you again.
Thank you for choosing Sterling Home Tillicoultry.
Kind Regards
The Sterling Home Team
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