Every time I use Sterling, I'm always surprised how easy it is. I transfer money abroad and get holiday money delivered to my home address, and every time without a hitch. Their website is straight... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am a full-time wheelchair user, and just coming out of a lengthy period of being housebound. So going to an ATM wasn't possible for me. So, finding this service has been gamechanging.... See more
Company replied
I use Sterling FX quite often. They are always up there with a competitive rate (I purchase Euros mostly). The process is easy to navigate and the bank transfer seamlessly connects and remitted. The... See more
Company replied
My first time using Sterling. I was hugely impressed. I did a lot of research before choosing a company. Some companies offer decent exchange rates but these are negated by the delivery charge. Sterli... See more
Company replied
Company details
Written by the company
Sterling FX is a leading fintech helping businesses and individuals manage FX volatility through smarter international payments, hedging, currency insights, and in-store cash exchange, backed by trusted expertise since 1972
Contact info
105 Edgware Road, Marble Arch, W2 2HX, London, United Kingdom
- 0207 723 3000
- info@sterlingfx.co.uk
- sterlingfx.co.uk
4.7
Excellent
3k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service.
A great service which is very easy to use and my order arrived just when Sterling FX said it would. The exchange rate is very competitive and I would definitely use them again when ordering currency.
9 July 2026
Unprompted review
Reply from Sterling FX
Dear Patricia,
Thank you for your wonderful feedback!
We are delighted to hear that you found our service easy to use, our delivery reliable, and our exchange rates competitive. We really appreciate your recommendation and look forward to helping you with your currency needs again in the future!
Kind regards,
Sterling FX
Quick delivery and the best rate.
8 July 2026
Unprompted review
Reply from Sterling FX
Dear Parminder,
Thank you for your feedback!
We are delighted to hear that you enjoyed our quick delivery and competitive rates. We truly appreciate your support and look forward to serving you again.
Kind regards,
Sterling FX
Brilliant
Used thes a few times now. Easy account set up . Very very easy to order. Great rates. Super fast safe delivery.
Once your set up literally a few minutes. Your good to go.Highly recommend.
4 July 2026
Unprompted review
Reply from Sterling FX
Dear Richard,
Thank you so much for your kind words and recommendation!
We are thrilled to hear that you found the setup process easy, ordering simple, and our delivery fast and secure. We appreciate your support and are glad to have you with us. We look forward to serving you again!
Kind regards,
Sterling FX
My #1 go to for Forex for travel money
My #1 go to for Forex for travel money. I’ve used Sterling many times and will continue to do so as they offer a great unrivalled service.
25 June 2026
Unprompted review
Reply from Sterling FX
Dear Sean,
Thank you for your fantastic feedback!
We are truly grateful to be your number one choice for travel money. It's wonderful to hear that you have used Sterling FX many times and continue to choose us for our competitive rates and reliable service.
We sincerely appreciate your loyalty and look forward to assisting you with your future travel money needs.
Kind regards,
Sterling FX
Easy online process with the best rates…
Easy online process with the best rates around right now.
2 July 2026
Unprompted review
Reply from Sterling FX
Dear Elliot,
Thank you for your wonderful feedback!
We are delighted to hear that you found our online ordering process easy to use and that we offered the best exchange rates. We truly appreciate your support and look forward to serving you again for your future travel money needs.
Many thanks,
Sterling FX
Been using sterling FX for a few years…
Been using sterling FX for a few years now always have the best rates arrive on time and on the days I request it great service will defo carry on using them
25 June 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your continued support over the years!
We are delighted to hear that you have consistently found our rates competitive and that your orders always arrive on your requested delivery date.
Your loyalty means a great deal to us, and we look forward to continuing to provide you with excellent service for many more trips to come.
Many thanks,
Sterling FX
Excellent service
Have been using Sterling FX for the last few years as they are the only place I can get Egyptian pounds. The site is so easy to navigate and the rates are always good,so got my euros from them this time. Arrived on time. Excellent service.
1 July 2026
Unprompted review
Reply from Sterling FX
Dear Gill,
Thank you for your continued support over the years!
We are delighted to hear that you have trusted Sterling FX for your Egyptian Pounds and chose us again for your Euros. It's great to know you found our website easy to use, our rates competitive, and that your order arrived on time.
We truly appreciate your loyalty and look forward to assisting you with your future travel money needs.
Many thanks,
Sterling FX
The ordering process was easy and…
The ordering process was easy and clear, the rate offered was competitive and communication good.
I asked for a mixture of notes and that is exactly what I received, on the day I requested the delivery.
The only slight change I would request is that you had to have the money delivered within 5 working days of order, other suppliers offer longer options up to 3 weeks which can be handy and more flexible.
24 June 2026
Unprompted review
Reply from Sterling FX
Dear Wiltshire,
Thank you for your thoughtful feedback!
We are delighted to hear that you found our ordering process easy, our rates competitive, and that your requested mix of denominations arrived on your chosen delivery date.
We also appreciate your suggestion regarding a longer delivery window and will certainly take your comments into consideration as we continue to improve our service. We look forward to serving you again soon!
Many thanks,
TCC
Fantastic service
Fantastic service
Quick and easy to do
Had the money the following day
Will be using this company again
3 July 2026
Unprompted review
Reply from Sterling FX
Dear Amanda,
Thank you for your wonderful feedback!
We are delighted to hear that you found our service quick and easy, and that your currency arrived the very next day. We truly appreciate your support and look forward to serving you again on your next trip.
Many thanks,
Sterling FX
Excellent service
Smooth process in ordering the currency I needed and the exchange rate provided is higher compared to other competitors. Fast delivery as well and send tracking delivery with Royal Mail. Very happy with the service. Would use again for my next travel
26 June 2026
Unprompted review
Reply from Sterling FX
Dear Charlene,
Thank you very much for your wonderful feedback.
We are delighted to hear that you found our ordering process smooth, our exchange rates competitive, and our delivery service fast and reliable. We are also pleased that the Royal Mail tracking provided added to your experience.
Your kind words and continued support are greatly appreciated, and we look forward to assisting you again with your next travel currency requirements.
Kind regards,
Sterling FX
Best rates and speedy delivery
Best rates and speedy delivery. Perfect service.
30 June 2026
Unprompted review
Reply from Sterling FX
Dear Paul,
Thank you very much for your kind feedback.
We are delighted to hear that you were pleased with our competitive exchange rates, speedy delivery, and overall service.
Your support is greatly appreciated, and we look forward to assisting you again with your future currency requirements.
Kind regards,
Sterling FX
Satisfied fully with the order from…
Satisfied fully with the order from Sterling. All info was transparent and clear and order came exactly as they said it would. Thank you. ❤️
30 June 2026
Unprompted review
Reply from Sterling FX
Dear Lucas,
Thank you very much for your wonderful feedback.
We are delighted to hear that you were fully satisfied with your order and that you found our ordering process clear, transparent, and reliable. It is also great to know that your order arrived exactly as promised.
We truly appreciate your support and look forward to assisting you again with your future currency requirements.
Kind regards,
Sterling FX
Exchange rate was the best I could find…
Exchange rate was the best I could find and ordering couldn’t have been better. Delivery was fast so all in all 5 stars for Sterling FX
30 June 2026
Unprompted review
Reply from Sterling FX
Dear Harry,
Thank you very much for your fantastic feedback.
We are delighted to hear that you found our exchange rates to be the best available and that our ordering process was quick and straightforward. We are also pleased that your delivery arrived promptly.
Your 5-star review is greatly appreciated, and we look forward to assisting you again with your future currency requirements.
Kind regards,
Sterling FX
Great service
Great service, used this company many times and will continue to do so.
26 June 2026
Unprompted review
Reply from Sterling FX
Dear Kenny,
Thank you very much for your kind feedback.
We are delighted to hear that you have used The Currency Club on many occasions and that you continue to be pleased with our service.
Your continued trust and support are greatly appreciated, and we look forward to assisting you again with your future currency requirements.
Kind regards,
Sterling FX
Sloppy service
I ordered five different currencies for a multi country European trip. The ordering process itself was pretty straightforward, but that’s where the positives ended.
The first disappointment was that all of the money was bundled together making it extremely difficult to tell One from another (I am visually impaired and so the only approach is for me to take each note and run it through an AI recognition app, which takes forever when money is provided in this way). Would it be that difficult/expensive for them to put each denomination into a separate envelope or to put a rubber band around them?
The second disappointment came when I was attempting to split out the different denominations. I discovered that a good number of the ordered Czech Crown notes were in fact apparently Polish Zloty. The exchange rate for both is pretty similar, so I’m not concerned that I lost out financially, but this is extremely sloppy on the part of this company, and would prevent me from ever using them again or recommending them to others.
21 May 2026
Unprompted review
Reply from Sterling FX
Dear Robert,
Thank you for your feedback.
We are sorry to hear about your experience and the issues raised regarding the packaging and currency mix.
We appreciate you bringing this to our attention and will ensure your comments are shared with the relevant team for review to help improve our processes going forward.
Kind regards,
Sterling FX
Very good rates and prompt delivery!
24 June 2026
Unprompted review
Reply from Sterling FX
Dear Marlotte,
Thank you for your kind review!
We are delighted to hear that you were pleased with our competitive exchange rates and prompt delivery.
We truly appreciate your feedback and look forward to serving you again in the future.
Kind regards,
Sterling FX
Have used Sterling numerous times to…
Have used Sterling numerous times to both buy currency and to revert back to sterling, have found them to be excellent at both. There exchange change are the best and the efficient service cannot be faulted. As they are my first choice will be using them again.
23 June 2026
Unprompted review
Reply from Sterling FX
Dear Anne,
Thank you for your wonderful review!
We are delighted to hear that you have had such positive experiences with both buying and selling currency through Sterling. It's great to know that you've found our exchange rates competitive and our service efficient.
We truly appreciate your continued trust and loyalty, and we are honoured to be your first choice for foreign exchange
Kind regards,
Sterling FX
Brilliant service, highly recommended.
Brilliant service. Website easy to use and the best rate. Saved losing money at the airport exchanges. Arrived on time the next day signed for by Royal Mail. Will use again if the need arises.impressed with Sterling - lived up their name.
24 June 2026
Unprompted review
Reply from Sterling FX
Dear Customer,
Thank you for your fantastic review!
We are delighted to hear that you found our website easy to use, received a great exchange rate, and that your order arrived promptly the next day.
It's especially rewarding to know that we helped you avoid the less favourable rates often found at airport exchanges. Thank you for your kind words, we are thrilled that Sterling FX lived up to its name!
We look forward to serving you again whenever you need foreign currency
Kind regards,
Sterling FX
I have used Sterling FX for many years…
I have used Sterling FX for many years and it’s always my number one stop for my foreign exchange. I always find their exchange rates to be the most competitive and their online ordering system is very easy to use. I will be back again later this year for more Euros.
25 June 2026
Unprompted review
Reply from Sterling FX
Dear Philip,
thank you for your wonderful review!
We are delighted to hear that Sterling FX has been your number one choice for foreign exchange over the years.
It's fantastic to know that you have found our exchange rates competitive and our online ordering process simple and convenient. Your continued trust and loyalty mean a great deal to us.
Kind regards,
Sterling FX
Very speedy service
Very speedy service, customer service reps were polite and knowledgeable
12 June 2026
Unprompted review
Reply from Sterling FX
Dear Sara,
Thank you for your kind feedback.
We are delighted to hear that you were pleased with our speedy service and that our customer service team was polite and knowledgeable.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Sterling FX
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.