Stick & Ribbon Reviews 

84
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Sally and Ellie are devoted to making shopping at Stick and Ribbon a delght. I have always found something different for any occasion. I get so many compliments on what I wear. A visit there ia a must... See more

Rated 5 out of 5 stars

Super liaison with the retailer, great speedy advice about size and fit and immediate despatch. Wonderful range of clothes which you don’t see other people wearing. I’m always asked when I’m wearing s... See more

Company replied

Rated 5 out of 5 stars

I bought two Frnch scarves after they had sold out everywhere online and was delighted to receive them within 36hrs, all prettily packaged. It's definitely a nicer experience to shop from small UK bus... See more

Company replied

Rated 5 out of 5 stars

Following a review I made re lost dress which I had returned as unsuitable. The parcel had been lost in post due to wrong address which at the time I took partial responsibility for . The owner... See more

Company replied

Company details

  1. Ladies' clothes shop
  2. Boutique
  3. Clothing Shop
  4. Jeans shop
  5. Dress Shop
  6. Fashion accessories shop

Written by the company

Independent ladies clothing boutique based in the heart of Nottingham's city centre - find us online too!


Contact info

4.9

Excellent

TrustScore 5 out of 5

84 reviews

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4.9

All reviews

(84)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% for service

easy to purchase, efficient confirmations and delivery, and a nice personalised note within the parcel. All of this goes to make in this a first class experience well done to this independent business

21 October 2024
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Reply from Stick & Ribbon

Thank you Fiona for your kind words and for supporting independent businesses too! Enjoy your purchase.

Rated 5 out of 5 stars

Great customer service as always

Always quick to send out an order
( as can’t get into the shop at the moment)
Everything comes nicely packaged

16 October 2024
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Reply from Stick & Ribbon

Thanks Sue, really appreciate your comments.

Rated 5 out of 5 stars

Support an independent …

I wasn’t sure if this was a legitimate site when a product came up at Stick & Ribbon via Google, but it was and their help and service was great, as was the bag! Thank you!

18 March 2024
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Reply from Stick & Ribbon

Thank you for you review!

Rated 5 out of 5 stars

Great advice from Sally and Ellie

Great advice from Sally and Ellie. A great selection of designers. Lovely little shop if you want something different to standard high street.

18 January 2024
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Reply from Stick & Ribbon

Thanks Helen for taking the time to post your review! x

Rated 5 out of 5 stars

Very helpful advice and service.

Very helpful advice on sale items and how to access them. Prompt despatch of bought items.
Excellent product!
Thank you

27 January 2024
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Reply from Stick & Ribbon

Thank you so much for your lovely feedback.

Rated 5 out of 5 stars

Sequin skirt

Communication was good. Website not up to date. Item arrived damaged.
Sorry I wasn’t able to update earlier- the system wouldn’t allow. The issue was sorted out - all is now good. Very good service and very helpful in sorting my problem out 😊

11 December 2023
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Reply from Stick & Ribbon

Hi Sharon, thank you. Glad we resolved this to your satisfaction. As we didn't know the item was damaged when you first received it, we were unable to sort the issue immediately, but after contacting you we were able to offer you a resolution. Best wishes

Rated 5 out of 5 stars

Great independent shop.

Very prompt service and lovely dress.

4 December 2023
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Reply from Stick & Ribbon

Thanks so much, really appreciate you taking the time to give us a 5* review. Enjoy your dress x

Rated 5 out of 5 stars

Excellent service

Excellent service, remarkably quick! Will certainly keep an eye on the website in the future.

27 November 2023
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Reply from Stick & Ribbon

Thank you Alyson for your lovely review. As a small business we pride ourselves on customer service so really appreciate your comments. Best wishes Sally and Ellie x

Rated 5 out of 5 stars

Great experience.

Discovered the jacket I was looking for at this little shop. Sold out in my size everywhere else I checked. There was a small delivery charge but I didn't mind this time, tho I use John Lewis for their free delivery to store and returns.
Packaged well and exactly what I ordered, so a great experience.

16 November 2023
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Reply from Stick & Ribbon

Thank you Jane for your lovely review and thank you for supporting a small business. Enjoy your jacket x

Rated 3 out of 5 stars

Love the clothes and the whole way…

Love the clothes and the whole way everything is organised. One problem was ordering which I spent many hours but my order couldn't go through and had to try again the next day and eventually succeeded.

25 October 2023
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Reply from Stick & Ribbon

Hi Jane thank you for your review. We apologise for the problems you had ordering. We had a couple of days where the payment system wasn't synching and this caused your order to fail. Enjoy your blouse x

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