Stitch Fix Reviews 

46,371
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 24,694 reviews, reviewers had a great experience with this company. Customers deeply appreciate the convenient styling service, wonderful clothing quality, and how easily dedicated stylists find unique pieces matching personal tastes and expanding wardrobes. Many people frequently mention that trying new apparel delivered directly to their doorsteps saves hours of time and makes shopping completely effortless. Some reviewers were not happy with receiving apparel that did not match their specified style preferences or sizes, noting occasional inconsistencies across recent boxes. A few other people also felt that certain price points were too high or experienced frustrating issues with garments shrinking or wearing out quickly.

What people talk about most

Product

People report positive experiences with product, appreciating the great quality, excellent styles, and... See more

Quality

Customers had positive experiences with quality, expressing great satisfaction with the excellent items,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how convenient it is to... See more

Staff

Consumers find staff to be positive, noting that stylists listen to requests, choose great items that expand... See more

Price

Reviewers highlight ambiguous aspects of price, as many consumers find the selection affordable and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shopping is not my idea of fun so I appreciate attention to requests for specific pieces, colors and styles. The convenience of finding new seasonable clothes with good quality and reasonable price... See more

Rated 4 out of 5 stars

Clothes are great! 4 instead of 5 stars is due to ease of navigating the web site in particular my account. I’d like a singular place to see what I’ve been charged that I bought or returned. I’m very... See more

Rated 4 out of 5 stars

The choices are amazing, however the price points are a little misleading to me. I work out of town and the notifications of package arrival seem like a surprise and then I have to rush to hurry and t... See more

Rated 4 out of 5 stars

Everything is great, the quality, the style, the fitting all great. I think the price is a little too high. Also would be amazing if you can choose between different types of fix, for example, the... See more


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4.2

Great

TrustScore 4 out of 5

46k reviews

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4.2

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(46,371)

23,984 reviews in the last 12 months

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Rated 5 out of 5 stars

High quality

Simply put my stylist took the time to shop for me. I loved everything that came in my box. All top notch great quality items. Im very happy to be on this journey. I feel good in my new outfits from the way they fit to comfort. I cant say enough good things about stitch fix and my stylist.

16 October 2026
Rated 3 out of 5 stars

Confusion on Styling Fee

Liked the styling but the clothes were flimsy. The boots were fabulous! I did get charged a styling fee of $20 which is weird since it was my first time using the service. I thought the $20 was waived for first timers especially if you purchased something from the fit. The messaging was not very clear.

16 October 2026
Rated 5 out of 5 stars

I love this company

I love this company! I absolutely love my stylist. She always seems to know exactly what I’ll like, and her picks often end up becoming some of my favorite pieces in my wardrobe. I’ve discovered clothes I probably wouldn’t have picked out for myself, and that’s one of the things I love most about Stitch Fix. The customer service is also wonderful. Everyone I’ve dealt with has been friendly, helpful, and quick to respond. It’s so nice to deal with a company that genuinely seems to care about its customers. I’ve had such a great experience, and I highly recommend them!

17 October 2026
Rated 5 out of 5 stars

A Great Beginning

This was my first experience with Stitch Fix and everything went just as promised. My stylist, Serena, did a great job and I chose 2 new garments for my wardrobe. Looking forward to future Fixes.

17 October 2026
Rated 4 out of 5 stars

For the most part I love it!

For the most part I like the style of the items picked and the quality of the items. Also, the total cost is usually great and in my budget but sometimes there are items such as tops (short sleeved or tank) that I feel the price point is a bit high. I do wish that the discount would work regardless of whether you kept all items. I understand the reasoning however sometimes I keep an item or two because those items are basically free with the discount. I know it may sound silly but I think keeping four items instead of five would sound more appealing. Also, I think stylist needs to look ant what we marked as favorites when curating our next fix. Overall I have loved the majority of my pieces and there are a few that I still have from the beginning. I will likely stay a customer.

10 October 2026
Rated 5 out of 5 stars

Great styling, quality, and service

The stylists do a great job and with almost every box I want to keep everything in it. The clothes are not inexpensive, but the quality justifies it. Any issues have been handled smoothly by their customer service. I definitely recommend giving their service a try!

10 October 2026
Rated 4 out of 5 stars

Great fit and new styles I would not have chosen.

The first box I got had nothing that worked for me, but I kept everything in the second box. I had to change the size of pants because they were all too big. The shirts in the first box were too boxy shaped. The next set were nothing that I would normally buy, but they all fit beautifully and I was excited about the new styles. My only recommendation I have is that I would like to see more designs on shirts. Most shirts I have seen are solid colors.

8 October 2026
Rated 5 out of 5 stars

I love getting a fix

I love getting a fix! My stylist (Mayanne) is amazing, and I always receive a great mix of items. Mayanne knows my style and color choices, and she has helped me grow my wardrobe to include things I likely would not have purchased otherwise.

16 October 2026
Rated 5 out of 5 stars

I like the ability to select an item to…

I like the ability to select an item to include in the fix. I like being able to get more than 5 items in my fix so that chances are greater that I’ll have at least 5 great pieces to keep and therefore keep the 25% discount. I wish it would be easier to change my mind about a piece, especially to return for another size and given a little more time to decide. Overall, I enjoy getting a fix. The stylists are good at reading my notes and helping with specific needs I’ve had. Thank you!

17 October 2026
Rated 5 out of 5 stars

Love this box

Love this box! It’s grown my style a ton! And I don't have to go into a store to get great clothes.

8 October 2026

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