Always a good experience with StockX, I’ve shopped with the company for a few years now. No serious complaints with service or shipping. What I don’t like is the constant price changes on the product... See more
Company replied
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Review summary
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Me and my husband bought the same pair of shoes and his price was $100 and my price for a smaller shoe was over $300 bucks. I don't understand why I have to pay way more for a smaller size. And I buy... See more
Company replied
I felt that the whole process was seamless and clear. Easy to understand and make bids or purchases. The whole catalog is easy to see and navigate. From the very simple display and filters to how ever... See more
Stock X is one of the few remaining companies with outstanding customer service. I have only had one or two experiences where I needed their help and both times they were helpful and resolved my issue... See more
Company replied
Company details
About StockX
Written by the company
Welcome to the official Trustpilot x StockX page. We appreciate your reviews of our products and services - let us know how we can do better.
How It Works
We strive to be the Marketplace of Current Culture. Our mission is to provide access to the world’s most coveted items in the smartest way possible. Buy and sell the hottest sneakers, shoes, apparel, electronics, collectibles, trading cards, and accessories.StockX Verified
Every item sold on StockX goes through our proprietary, multi-step Verification process, or comes directly from a StockX Verified Seller who has met StockX's rigorous standards for condition, safety, and security. Items verified by StockX are shipped from Sellers to our Verification Centers, where our global team of experts uses a rigorous, multi-step verification process. Items from StockX Verified Sellers are shipped directly from the Seller to you. Sellers in this program must meet StockX's rigorous standards for safety and security by following a strict set of policies and standard operating procedures.Learn more about our Verification process here.
The Power's In Your Hands
Buying on StockX We don’t determine the price, you do. As a live marketplace, StockX empowers you to Bid and Buy at real-time prices that reflect the current demand.
Shop Now
What's Else Are People Saying?
"The approach solves a longstanding problem of high-end peer-to-peer trading: trust." - The Wall Street Journal
StockX's powerful platform connects buyers and sellers of high-demand consumer goods from around the world using dynamic pricing mechanics. The disruptive model affords unparalleled access and transparency powered by real-time data empowering buyers and sellers to determine and transact based on fair market value. Read more about StockX. Questions? Learn more and chat with an agent in our Help Center.Our Buyer Promise
A Verification Process You Can Trust
At StockX, our mission is to provide a safe and secure experience for buying and selling the world’s most coveted items of current culture. Since our inception, over 35M+ products have passed our rigorous verification process. Our goal, as it always has been, is for customers to access the most sought after products without the fear of receiving incorrect or inauthentic goods.
Learn more about our Buyer Promise here.
Contact info
1046 Woodward Ave, 48226, Detroit, United States
- stockx.com
4.2
Great
261K reviews
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Product came in and it was great
10 May 2026
Reply from StockX
Hey there, Jenny.
We appreciate your review. It’s great to know your experience was awesome and that the item received met your expectations; we can’t wait to see you around using our marketplace again! We consider our customers the most important part of our company, so we focus on high-quality items, completing orders as soon as possible.
Thank you for sharing your experience with us; it helps us improve day after day!
Warm regards,
StockX
On time and no problem with shipping
7 May 2026
Simple easy A+
10 May 2026
The no hassle process along with the…
The no hassle process along with the expedient shipping and arrival of the shoes!! I have not had an issue with Stock X as of yet!!
19 May 2026
Night Maroon Air Max
I was able to order my sneakers easily on the website and they were delivered in a timely manner.
19 May 2026
Reply from StockX
Hey there Theresa.
It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help.
Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.
Thank you!
StockX.
Jordan 40 arrived in wrong box
My order for Jordan 40 Infrared came in a standard Jordan box not the 40 box, no packing paper around shoes. Very lame. When I tried contacting customer service the chat feature timed out and I would get a new service person and have to explain everything all over again. This happened 4 times and I gave up. Contacted again today and now I’m waiting for a resolution
19 May 2026
First time placing an order the system…
First time placing an order the system glitched at checkout. So i seen the laker Jordan 4s had a price drop so i decided to pull the trigger and order them I also chose express ship I selected my size which is 10.5 after checking out and completing the order it said it was placed for size 4 i immediately tried canceling I didn’t have the option I tried contacting support no luck being that I ordered over the weekend I literally had to wait til Monday to speak with a customer service rep and when I did they immediately said my order didn’t qualify for a refund I didn’t understand why because it never said all sale final when making the purchase on a brand new shoe not pre owned as a first time customer I probably won’t ever spend my money with stock x ever again I’ll try goat next time and pay a little more for a piece of mind
19 May 2026
Great items and very quick shipment
Great items and very quick shipment. A++++ seller and the experience is amazing. The product arrived as described and on time.
19 May 2026
Box was damaged prior to shipping
Box was damaged prior to shipping. I get that they don't have to be perfect but I've been dinged for selling boxes in better condition than the one I purchased. A little disappointed.
19 May 2026
Was able to get the product I wanted…
Was able to get the product I wanted and was a quick process will definitely purchase again.
18 May 2026
StockX , For the 3rd time in a row I have not…
For the 3rd time in a row I have not received my order and paid 30 dollars for next day I’m furious bout this shit. I will know longer buy from this company after this. And will Deff be leaving reviews
20 May 2026
Reply from StockX
Hello there, Matt! Thank you for sharing your feedback with us. It is highly appreciated!
We understand you feel this way, and the last thing we want is to hear our valued customers are not pleased with their experience.
While some external inconveniences and delays can happen during transit, you can be sure that we are constantly striving to ensure that your order is delivered as quickly as possible. Also, remember that we are always here to help you out in case you run into any difficulties with your delivery!
We are constantly working to improve our process so that your experience goes as smoothly as possible. Rest assured we will continue to work diligently so that no issues are identified in the near future.
If you need additional assistance or have further questions, know you can reach out by creating a case at https://stockx.com/help/contact. We will always be here for you!
Warm regards,
StockX
Adidas Superstars
Great item. Quick authenticity check. I’ve had several experiences with Stock X and everyone one of them has been exceptional.
19 May 2026
Reply from StockX
Hey there Casey.
It’s great to know your experience was awesome, and we can’t wait to see you around using our marketplace again! We consider our customers as the most important part of our company, and we are always happy to help.
Thank you for sharing your experience with us. If you have any further questions or concerns, we are here to help. Please reach out to support via http://help.stockx.com.
Thank you!
StockX.
Good business
19 May 2026
Was sent a pair of sneakers that were…
Was sent a pair of sneakers that were authenticated and were USED
10 May 2026
Reply from StockX
Hey there Chad!
Thanks for your review; we know how important your expectations are. In order to be able to provide you with the best support, we kindly ask you to contact us via our Buyer Promise form (https://stockx.com/help/contact/buyer-promise) and share more details about your item's condition.
If you need our assistance reviewing your case deeply, please fill out the form with the required pictures. Please keep in mind that the StockX verification tag needs to be still attached to the item in order to be eligible. We will be more than happy to assist you further.
Thanks,
StockX.
would never reccomend
19 May 2026
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