I haven’t received my order that was placed over 2 months ago. I have shown them proof that Postnord has not delivered it, it’s still pending. Stofkiosken has not offered any solution and stopped answ... See more
Company replied
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See what reviewers are saying
Spent over 1500 dkk and they sent it in a plastic bag that was so heavy that eje i recieved it fabric was hanging out of The back extremely dirty and even had holes in it!!! I wrote and e-mail to they... See more
Company replied
Order date 5 Oct. I have paid for the goods but 16 Oct. I have still not received goods. I have tried to contact them. But there is no email, phone no. or chat. The Tracking no. for the parcel w... See more
Company replied
I have been waiting for the delivery of my order for over a month. When I try to get information, they shunt me from the German customer service email to the British. Yet no response. Cannot reach any... See more
Company details
Written by the company
Hjertelig velkommen hos stofkiosken.dk – din online-shop for både stoffer, metervarer og meget mere. Stoffer til alle syprojekter ... og det passende sytilbehør.
Contact info
Osterbrooksweg 35-45, 22869, Schenefeld, Germany
- +45 89 880 279
- kundeservice@stofkiosken.dk
- stofkiosken.dk
2.2
Poor
4K reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For langsom levering
10 October 2019
Unprompted review
Super kvalitet og rask levering!
25 August 2019
Unprompted review
I love the shop
I love the shop
i received everything i ordered.
the only thing was the delivery it longer that i thougt but for the rest
I really enjoy the shop.
22 August 2019
Unprompted review
Hurtig levering og god kvalitet
29 March 2019
Unprompted review
Service minded but with irritations
Good experience. However, they should update their website to inform Danish customers that there in fact is not a contact in Denmark. Postage was unfortunately 10 days en route and not 2-5 days as expressed in the order confirmation.
8 March 2019
Unprompted review
Refering to earlier -Stofkiosken
Refering to earlier: Well, I have NOT recieved a confirmation mail or any mail at all. Stofkiosken just removed my money from my card and I have so far NOT recieved anything at all.
Laura
11 February 2019
Unprompted review
Reply from Stofkiosken
Dear customer,
Thank you for your review.
We had a closer look at your customer account and order and there seems to be an error with your e-mail address. Please contact our customer support at support@myfabrics.co.uk in English to check up your e-mail address with a customer care employee because we do not know any provider ending in .cim. All confirmation e-mails were sent to the e-mail address ending in .cim which you used when you registered.
Please don't hold us liable for not having received your order confirmation or any other correspondance from our part if your e-mail address is incorrect.
Sincerely yours,
stofkiosken.dk
Good - Godt
Nice and easy website. Happy with my purchase. (:
-
Dejlig nem hjemmeside. Jeg er glad for mit køb. (:
9 February 2019
Unprompted review
God kvalitet og hurtig levering.
9 February 2019
Unprompted review
Only positive experiences.
Swift delivery to Denmark and great quality for a fair price. Definitively a place I'll be buying more fabric and materials from.
8 February 2019
Unprompted review
...alt for lang tids levering
8 January 2019
Unprompted review
Reply from Stofkiosken
Dear customer,
Thank you very much for your message.
I checked up on your order in our system and the tracking as well.
Your order was made on 28/12/18 and deliverd on 07/01/19, which was the 5th working day after your order.
We are very sorry that you find this long but the delivery was made within the delay announced on our website and your order confirmation.
Sincerely yours,
stofkiosken.dk
Placed an order Nov
Placed an order Nov. 26, received on Dec. 13 somebody elses order! Where is my fabric that I have paid for! Not satisfied at all.
14 December 2018
Unprompted review
I have placed an order almost 3weeks…
I have placed an order almost 3weeks ago and yesterday contacted customer support as I haven't yet received my order. Apparently, one of the items was sold out and my order was not even shipped out and have I not contacted them myself almost a month after ordering I wouldn't even know. They said they will send it either today or tomorrow, so who knows how much longer I will be waiting for this order. The price is good, but it's not worth it. So disappointed, as I thought I would a great place to shop.
22 May 2018
Unprompted review
Super hurtig ekspedition.
19 April 2018
Unprompted review
Hurtig levering og god kvalitet
9 February 2018
Unprompted review
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