Stonebank Travel Reviews 

Matthew the driver was an absolute star.
Extremely polite and helpful.
The vehicle was spacious and clean.
I certainly recommend this company.

Unfortunately my return journey to airport was a very different experience from my arrival journey with a different driver.
Despite sending the driver the full address the day day before my journey, this wasn’t used. I got a call to say he had arrived. But he wasn’t at the correct location. I had to not only walk to the road but get someone to direct him to pickup location.
If full address had been used it would have lead to correct location.
The driver was friendly, however on way to Edinburgh Airport, I noticed via signage we were on route to Glasgow. I mentioned this to check we were in fact supposed to be going to Edinburgh, the driver informed me that he had missed a turn, and then came off motorway and turned in the opposite direction for Edinburgh.
Did not fill me with confidence, also car which collected me from airport two days prior was spotlessly clean, unfortunately this car was not.

Booked Stonebank as they were price competitive with the airport taxi's who with a discount were more expensive. Rang the head office for clarity and spoke with an operator who was very helpful and informative. Driver on our arrival phoned and guided us to his pick up area and was friendly and helpful. Driver on return journey didn't speak or engage with us other than to say Hello.

Fantastic service! Our driver contacted us when our flight landed af Edinburgh Airport and asked if we knew the airport at all. We didn't! He gave us directions to a coffee shop in the airport where he kindly said he would meet us. What a service!! We would definitely book with you again & highly recommend you to others. Many thanks.

Jimmy was very helpful when making the booking and the driver was called Martin , very professional.

Great service for the few days in Edinburgh

Great service arrived exactly on time for both our journeys would definitely use again for piece of mind

Great response when I suggested I might have to cancel at short notice, very active management of the booking, I had all the details of the driver in advance, the driver was excellent and adjusted to the flight delay on the return trip, making sure he met me to guide me through the construction site that passes for Edinburgh airport.

We flew up to Scotland for a family funeral. We used Stonebank Travel and the booking system was very easy to follow. On the date Majid our driver was exceptional. He communicated with us as there were alterations at the airport and he could not collect us from the normal place. He then drove us over to Falkirk and was a great source of knowledge and fun. He even took us to a Costa so we could get a coffee.

All in all both Stonebank and Majid were superb.

I would highly recommend using them in the future.

Very easy to book a taxi. Driver turned up early to ensure he was ready for our collection. Vehicle was clean and journey was pleasant and safe.

Thank you
John

Prompt, courteous and knowledgeable driver. He supplied us with water as a courtesy and engaged in friendly conversation.

Very reliable and very friendly service - can’t fault it.

We booked with Stonebank to transfer our family from Glasgow Airport to our home in Edinburgh. Service was flawless from booking to providing driver info on pickup and then messaging and actual pickup. Sounds simple but very rarely do these services provide quality at this level, would definitely use again.

Great service. Brian was on time for collection at Glasgow airport.
Very courteous and friendly. Couldn’t fault the service in any way. Will definitely use again.

Stonebank is so easy to work with and when my plans changed at the last minute requiring me to significantly shorten my trip, they provided a refund of my money. But most importantly they were so pleasant about the whole process. Wonderful people.

Great service and price,Adam my driver was on time to meet me at Edinburgh airport and my drop off to knockhill race circuit was spot on time,would definatly recommend them.

Both transfers arrived on time, we’re polite, friendly, and chatty. The confirmation provided the drivers name, photo, vehicle details and phone number in case of any issues. Would definitely use again when visiting Edinburgh.

Excellent service from Stonebank travel, most especially from Jimmy who was extremely helpful and reassuring when I realised the time confirmed in my booking was not the time I needed my airport transfer. He was very courteous and sorted the problem very efficiently, making sure our transfer was booked at the desired time. Our driver too was on time and very helpful. We will definitely resort to Stonebank travel in future!

Absolutely brilliant service. The driver was super nice, had a very pleasant journey.

We used this company for travel to and from the airport and found them to be on time , vehicles very adequate and spotless. The drivers were responsible , friendly and very helpful.
We wouldn’t hesitate to recommend this company to anyone.

Excellent service. Very polite and timely.